Executive Housekeeper is responsible for ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Responsible for overseeing and training housekeeping staff. Being an Executive Housekeeper manages housekeeping supplies and equipment. May require a high school diploma or its equivalent. Additionally, Executive Housekeeper typically reports to a manager or head of a unit/department. The Executive Housekeeper has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be an Executive Housekeeper typically requires 3-5 years of related experience, or may have 2 years experience plus an associates degree, or additional training or certification. (Copyright 2024 Salary.com)
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property:
Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
SUMMARY:
The Timbers Executive Housekeeper is a key member of the residence club and hospitality team. The position is responsible for maintaining the cleanliness and overall presentation of Timbers residences and property. The Executive Housekeeper oversees the housekeeping operation, ensuring results meet or exceed company standards, and delivering exceptional owner and guest experiences. The Executive Housekeeper is responsible for the financial performance of the housekeeping department. The Executive Housekeeper also collaborates with other departments to maintain the property’s public area cleanliness, hygiene, and overall quality standards.
The Executive Housekeeper is responsible for the management of staff and processes related to management of the housekeeping department by overseeing the planning, organizing, and execution of the department’s activities in a manner that meets or exceeds standards established by the company.
ESSENTIAL FUNCTIONS:
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
Housekeeping Operations Management
Staff Supervision and Training
Quality Control
Owner/Guest Satisfaction
Budget Management
Reporting
Common Goals
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.
EDUCATION AND EXPERIENCE:
REQUIRED KNOWLEDGE AND SKILLS:
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in an office setting, use standard office equipment; stamina to sit, stand, and walk for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.
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