Executive Housekeeper jobs in Honolulu, HI

Executive Housekeeper is responsible for ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Responsible for overseeing and training housekeeping staff. Being an Executive Housekeeper manages housekeeping supplies and equipment. May require a high school diploma or its equivalent. Additionally, Executive Housekeeper typically reports to a manager or head of a unit/department. The Executive Housekeeper has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be an Executive Housekeeper typically requires 3-5 years of related experience, or may have 2 years experience plus an associates degree, or additional training or certification. (Copyright 2024 Salary.com)

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Executive Housekeeper
  • Timbers Kauai
  • Lihue, HI FULL_TIME
  • Our Company:

    Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

    Our Property:

    Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

    Our Core Values:

    We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

    • Be Authentic
    • Practice Humility
    • Cultivate Teamwork
    • Value Time
    • Be Trustworthy

    SUMMARY:

    The Timbers Executive Housekeeper is a key member of the residence club and hospitality team.  The position is responsible for maintaining the cleanliness and overall presentation of Timbers residences and property.  The Executive Housekeeper oversees the housekeeping operation, ensuring results meet or exceed company standards, and delivering exceptional owner and guest experiences.  The Executive Housekeeper is responsible for the financial performance of the housekeeping department.  The Executive Housekeeper also collaborates with other departments to maintain the property’s public area cleanliness, hygiene, and overall quality standards.

    The Executive Housekeeper is responsible for the management of staff and processes related to management of the housekeeping department by overseeing the planning, organizing, and execution of the department’s activities in a manner that meets or exceeds standards established by the company.

     ESSENTIAL FUNCTIONS:

    Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

    Housekeeping Operations Management

    • Plan, organize, and supervise the daily housekeeping activities to ensure efficiency and timely completion of tasks.
    • Develop and implement cleaning schedules, ensuring in-room and common areas are regularly cleaned and well maintained.
    • Monitor the inventory of linen; cleaning supplies; operating supplies; and equipment, making timely orders as necessary to maintain smooth, uninterrupted operations.
    • Adhere to health and safety regulations and maintain high standards of hygiene.

    Staff Supervision and Training

    • Recruit, train, and manage the housekeeping team to ensure they understand their role and responsibilities.
    • Oversee new hire on-boarding process to ensure staff are properly welcomed and trained in their first couple of weeks.
    • Knowledge of and adherence to Company’s Core Values and Mission Statement, which are to be shared with the housekeeping team.
    • Provide ongoing training to housekeeping team members, including cleaning techniques, safety protocols, and customer service skills.
    • Conduct regular performance evaluations and provide feedback to housekeeping team members to promote development and growth.
    • Train housekeeping team on proper handling of chemicals and use of equipment.
    • Monitor issuance of keys to maintain proper control.
    • Oversee weekly department schedule to ensure it is within budgeted labor parameters and is in accordance with property occupancy and project levels.

    Quality Control

    • Ensure all residences and common areas meet the highest standards or accommodation.
    • Perform regular inspections of rooms and public spaces to identify corrective measures as needed.  Special attention given to owner arrival residences.
    • Implement quality control procedures to maintain consistency in service delivery.

    Owner/Guest Satisfaction

    • Prioritize owner and guest satisfaction by addressing any housekeeping related matters promptly and professionally.
    • Regularly review and report on owner/guest satisfaction scores and departmental performance in Medallia.
    • Collaborate with other departments to ensure a seamless owner and guest experience.

    Budget Management

    • Assist in developing the housekeeping budget to ensure cost-effective operations without compromising service quality.
    • Control expenses related to staffing, supplies, and equipment.
    • Provide monthly financial reports for monthly expenses and variances.

    Reporting

    • Maintain accurate records of housekeeping activities, including service records, maintenance requests, and inventory levels.
    • Prepare regular reports for management on housekeeping performance and areas for improvement.

    Common Goals

    • Work with other department managers to ensure property goals are achieved.
    • Contribute to management team initiatives.
    • Other duties as assigned.

    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

     EDUCATION AND EXPERIENCE:

    • High School Diploma or equivalent; additional education in hospitality management a plus.
    • Three (3) to Five (5) years proven experience in housekeeping operations, two (2) years of which in a supervisory or management role within the hospitality industry.

    REQUIRED KNOWLEDGE AND SKILLS:

    • Strong leadership and supervisory skills to manage a large team.
    • Excellent communication and interpersonal skills to interact with team members, owners, and guests.
    • Detail oriented and committed to maintaining a high standard of cleanliness and presentation.
    • Knowledge of health and safety regulations, sanitation standards, and cleaning procedures.
    • Ability to work under pressure and handle multiple tasks efficiently.
    • Proficient in using standard computer software (e.g. Microsoft Word, Excel, Outlook).
    • Correct business English, including spelling, grammar, and punctuation.
    • Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person, by video conference, and over the telephone.

    PHYSICAL/MENTAL REQUIREMENTS:

    The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Mobility to work in an office setting, use standard office equipment; stamina to sit, stand, and walk for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

  • 18 Days Ago

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Executive Housekeeper
  • Pyramid Global Hospitality
  • Honolulu, HI FULL_TIME
  • Executive Housekeeper Hotel/Resort Name Wayfinder Waikiki Posted Date 7 hours ago(10/25/2023 7:40 PM) Location : Company Name Pyramid Global Hospitality Location US-HI-Honolulu Department Housekeeping...
  • 22 Days Ago

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Executive Housekeeper
  • CoralTree Residences Kona-Kohala
  • Kamuela, HI FULL_TIME
  • Overview Join us for this incredible opportunity to be part of our team as an Executive Housekeeper at CoralTree Residence Collection located at Mauna Lani Point in Kona, on the island of Hawaii. Cora...
  • Just Posted

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Assistant Executive Housekeeper
  • Ramada Plaza by Wyndham Waikiki
  • Honolulu, HI FULL_TIME
  • POSITION SUMMARY: Directs and/or assists the Executive with day to day housekeeping operations. One year experience in a supervisory or management or equivalent work experience. Must possess effective...
  • 8 Days Ago

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Housekeeper
  • Islands Skilled Nursing and Rehabilitation
  • Honolulu, HI FULL_TIME
  • The HOUSEKEEPER serves residents by maintaining a clean, sanitary and attractive community in accordance with all laws, regulations and company standards. Responsibilities Clean Rooms and Common Areas...
  • 21 Days Ago

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Housekeeper
  • Kisco Senior Living
  • Kapolei, HI FULL_TIME
  • Job Description Aloha and Mahalo for your interest in Ilima at Leihano senior living in Kapolei! We are a community whose culture puts our staff and resident FIRST which has created a resort-level sen...
  • 23 Days Ago

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0 Executive Housekeeper jobs found in Honolulu, HI area

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Manager Housekeeping
  • Hilton Grand Vacations
  • Honolulu, HI
  • The Housekeeping Manager is in charge of the day-to-day execution of housekeeping duties and team member support within ...
  • 3/28/2024 12:00:00 AM

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Lead Housekeeper
  • Salvationarmytucson
  • Ewa Beach, HI
  • ** Lead Housekeeper** **Job Category****:** Facilities/Maintenance/Janitorial **Requisition Number****:** LEADH03182 Sho...
  • 3/27/2024 12:00:00 AM

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Housekeeping Manager- EX $45, 760 - $52,000
  • Salvation Army
  • Ewa Beach, HI
  • The Salvation Army Hawaiian and Pacific Islands Division Ray and Joan Kroc Corps Community Center Job Description rev: 3...
  • 3/26/2024 12:00:00 AM

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Housekeeping - Cast Member Referral Event
  • Aulani, A Disney Resort & Spa
  • Kapolei, HI
  • Were looking for talented people who are self-starters, passionate about what they do and strive for Guest satisfaction....
  • 3/26/2024 12:00:00 AM

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Turndown Room Attendant
  • Turtle Bay Resort
  • Kahuku, HI
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospi...
  • 3/24/2024 12:00:00 AM

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Full Time Nanny and Housekeeper
  • Care
  • Waimanalo, HI
  • Responsibilities Duties include light housekeeping such as maintaining common areas, unloading dishwasher, kids laundry
  • 3/24/2024 12:00:00 AM

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Housekeeping Specialist
  • Alohilani Resort Waikiki Beach
  • Honolulu, HI
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/18/2024 12:00:00 AM

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Manager Housekeeping
  • Hilton Grand Vacations
  • Honolulu, HI
  • Job Description The Housekeeping Manager is in charge of the day-to-day execution of housekeeping duties and team member...
  • 1/5/2024 12:00:00 AM

Honolulu (/ˌhɒnəˈluːluː/; Hawaiian: [honoˈlulu]) is the capital and largest city of the U.S. state of Hawaiʻi. It is an unincorporated part of and the county seat of the City and County of Honolulu along the southeast coast of the island of Oʻahu.[a] The city is the main gateway to Hawaiʻi and a major portal into the United States. The city is also a major hub for international business, military defense, as well as famously being host to a diverse variety of east-west and Pacific culture, cuisine, and traditions. Honolulu is the most remote city of its size in the world and is the westernmost...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Housekeeper jobs
$49,974 to $69,932
Honolulu, Hawaii area prices
were up 1.9% from a year ago

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