Executive Response Manager jobs in Birmingham, AL

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Chief Financial Officer- Shelby Baptist and Citizens Baptist Medical Centers
  • Other Executive
  • Alabaster, AL OTHER
  • MARKET SUMMARY:

    Shelby Baptist Medical Center

    Shelby Baptist Medical Center is a 252-bed acute care facility located in Alabaster, AL with over 1,000 employees and 300 active medical staff members. The hospital offers a comprehensive range of clinical services, including but not limited to cardiology, cardiovascular surgery, general surgery, orthopedics, urology, robotic surgery, and emergency services. The emergency department provides over 30,000 visits annually and serves as the preferred provider for many counties in Central Alabama. Shelby Baptist is focused on bringing advanced technology to the local community that include state of the art cardiovascular labs, 3-Tesla MRI, multiple surgical robotic systems, and a 256-Slice CT scanner. Equally, the facility is proud of its various quality accolades that include Chest Pain Accreditation, Primary Stroke Center Designation, and one of only 11 hospitals in the State to be recognized as a 4-star or higher rated facility from the Centers for Medicare and Medicaid Services.

    Citizens Baptist Medical Center

    Located in Talladega, this facility is equipped with 122 licensed beds. Services offered include chest pain and stroke care, surgical services, diagnostics, and forensics. The emergency department provides over 16,000 visits annually and serves as the primary provider for North Talladega County. Established in 1922, Citizens Baptist Medical Center has a long tradition of providing high quality healthcare to the surrounding community.

    In October of 2015, Baptist Health System and Tenet Healthcare Corporation (NYSE/THC) signed a definitive agreement that created a joint venture to operate a healthcare network serving Birmingham and central Alabama. This new network includes all Baptist Health System hospitals, Tenet’s Brookwood Medical Center and each organization’s related businesses. Under the joint venture arrangement, Tenet is the majority partner and manages the network’s operations. The new company unites Baptist Health System’s four hospitals: Citizens Baptist Medical Center, Princeton Baptist Medical Center, Shelby Baptist Medical Center, and Walker Baptist Medical Center with Brookwood Medical Center. Together, the new system has more than 1,700 licensed beds, 77 outpatient and physician office facilities, approximately 7,300 employees and approximately 1,500 affiliated physicians.

    https://www.brookwoodbaptisthealth.com/our-locations/princeton-medical-center-location

    POSITION SUMMARY:

    The Chief Financial Officer has responsibility for safeguarding the facility assets and ensuring the financial statements, including the books and records, are prepared and maintained in accordance with GAAP. The Chief Financial Officer is also responsible for ensuring compliance with company financial and accounting policies and procedures and also ensuring internal controls are effective in both design and operation, including the routine monitoring of controls. Additionally, the Chief Financial Officer is a key member of the Facility A-Team and, as such, participates in establishing and implementing strategic business plans for the facility. He/she is a key member of the facility management team that interacts and communicates on a regular basis with an array of internal and external constituents, including various regulatory bodies.

    FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

    The Chief Financial Officer has responsibility for the identification and independent assessment of financial risk, establishing and monitoring of mitigation plans, and for the communication of financial risk and opportunity to the Group Chief Financial Officer and Facility Chief Executive Officer. The Chief Financial Officer is also responsible for the monitoring of financial performance and the maintenance of reasonable and appropriate financial plans and forecasts. The Chief Financial Officer must have strong business acumen in order to work collaboratively and effectively with home office departments, such as Compliance, Home Office Accounting/Financial Reporting, Information Systems, Internal Audit, Legal, Treasury and other departments that provide support services to the facility.

    The Chief Financial Officer is responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations, and cash collections.

    The Chief Financial Officer is also responsible for the evaluation and management of investments in capital projects by applying unbiased scrutiny in determining the financial impact and ROI of such projects and managing the capital spend in accordance with the capital cash flow projections.

    As such, the CFO’s responsibilities are to:

    • Analyze daily operating results to ensure that revenues, expenses, and labor are within budgeted objectives; advise department heads and administration of needed changes and improvements in a timely manner.
    • Establish and maintain sound financial controls and record keeping; approve financial expenditures up to the level established by the CEO.
    • Keep abreast of government regulatory requirements and the rapidly changing reimbursement environment to develop and implement changes to policies and procedures as needed.
    • Ensure that the financial operations of the facility are carried out in an ethical, responsible manner.
    • Establish and monitor the annual operating budget according to sound budgeting principles and home office guidelines. Interface with Human Resources and other appropriate departments in the preparation of work force plans and salary and benefit proposals.
    • Evaluate the facility’s overall financial position and prepare periodic financial and operating reports. Provide consistent and accurate financial, accounting and reporting processes throughout the facility
    • Prepare financial forecasts and monitor performance versus budget; consolidate results, prepare rolling 90-day forecasts, and develop and implement cash management controls.
    • Coordinate with other senior members of the leadership team in the development of major strategic and financial plans, including capital expenditure programs.
    • Review, evaluate and ensure the effectiveness of all financial and accounting systems in the facility. Direct the development and implementation of new systems, policies and procedures as required.
    • Assist in the development of new business by analyzing the feasibility of new programs, including managed care contracts, and advise management of the financial prospects.
    • Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals and other employee-related actions.

    ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:

    As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

    In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:

    Use Astute Judgment

    • Delivers year over year improved financial performance in a complex, matrix organization.
    • Demonstrates high degree of financial operational excellence (e.g., planning, contracts, budgeting, capital financing, and cash management).
    • Holds finance team accountable to high ethical standards (e.g., compliance, internal controls, audits and SOX reporting).
    • Effectively gauges external factors and trends to provide a forward-looking perspective when creating business strategy and forecasting (e.g. FTE/AADC targets, supply Cost/APD targets, EBITDA margin, A/R days, Operations cash flow goals).
    • Demonstrates business and analytical skills to identify gaps in the current business plan and actively refreshes the financial outlook and strategy as needed (e.g., case management, staff/volume adjustment, net revenue management).

    Shape Strategy

    • Acts as full partner at facility, market and home office level in pursuit of new revenue generation opportunities (e.g., improve payer mix, maximize reimbursement, prudent acquisition and merger strategies, reduce bad debt, grow EBITDA margin).
    • A highly visible leader who works with team to identify challenges and capitalize on opportunities (e.g., department improvement plans, capital project prioritization and vetting, manpower planning accuracy, supply management efficiency).
    • Acts as a thought partner for CEO and thought leader in promoting own perspective and ideas in a bold and respectful manner (e.g., cost containment, acquisition/divestiture, ACOs, physician strategies, capital forecasting, productivity improvement).

    Apply Financial Insights

    • Demonstrates excellence in formal and interpersonal communications that results in financial understanding and “ownership” at all organizational levels.
    • Evidences collaborative leadership to engage managers and physicians in improving short- and long-term results (e.g., department improvement plans, supply inventory management, clinical informatics implementation, labor management and reporting systems).
    • Acts as an intuitive thinker willing to take prudent and necessary risk to achieve balanced results (e.g., cost, growth, people, service, quality).
    • Performs as a financial consultant to the facility.

    Drive Organizational Success

    • Establishes realistic and aggressive financial goals, targets, and metrics consistent with home office and facility strategic and operational objectives (e.g., meet upfront collection and cash goals, reduce A/R days year over year, meet 3.0 days in DNFC Gross A/R, meet HIM coding compliance accuracy for all patient types, manage a 24/7 HIM Department, attain HIM coding quality goals).
    • Sets and maintains fiscal year pace and rigor for facility management (e.g., business planning and reporting cycle, CFO and Controller sign off on monthly balance sheet reconciliation with unresolved items less than 30 days old).
    • Builds consensus and commitment across disparate people with often competing priorities.
    • Continually analyzes and interprets financial performance and recommends and/or executes corrective action as needed (e.g., managed care and physician contracts, and strategic direction).
    • Maintains high quality standards (e.g., oversee preparation of financial statements, reports, business plans and manpower plans; ensures 5 bar internal audits with no Sarbanes-Oxley items; maintains and addresses monthly internal control checklist).

    Develop Organizational Talent

    • Shapes roles and assignments in a way that maximizes individual capability and performance contribution.
    • Regularly provides performance and professional development feedback, coaching and guidance to improve performance and build career potential (e.g., all direct reports receive regular feedback and well managed development plans).
    • Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent requirements (e.g., Controllers, ACFO developed for CFO promotion readiness).

    CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:

    At least ten years of progressive financial healthcare or equivalent experience in the areas of general accounting; operations; financial systems; financial statement preparation; review and analysis; multi-discipline management experience; and ethics.

    • Good organization skills with the ability to prioritize work load and successfully manage all financial activities. Resilience to working successfully under pressure.
    • Ability to convert complex finance, operational, and compliance issues into terms and concepts that are easily disseminated throughout all levels of the organization.
    • A referenceable track record in facility finance, defining the issues and making the decisions to generate improved financial performance.
    • Participation, as well as supervisory experience, in negotiating managed care contracts.
    • Substantial financial management experience including financial operations, strategic and financial planning, contracts, reimbursement, budgeting and capital financing in a complex environment.
    • A thorough understanding of healthcare trends with the ability to anticipate opportunities.
    • Successful experience as a Chief Financial Officer in a highly competitive market.

    Professional Attributes

    • A cooperative approach to problem-solving with the capability of building consensus and support, working across functional lines to engage disparate resources to work together to achieve desired results.
    • A broad financial thinker and team player who works well with ambiguity and is able to transfer the vision/mission of the organization into a focused financial strategy and detailed practical plan for the future.
    • An intuitive thinker who generates ideas and recommends new and/or modified approaches.

    Personal Attributes

    • An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership and medical staff.
    • Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
    • Someone with the ability to work collaboratively with individuals critical to the successful execution of financial tasks.
    • Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
    Education/Certifications

    A Bachelor’s degree in Finance or Accounting is required. An MBA, MHA and/or CPA designation strongly preferred.

    Compensation

    A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

    Travel

    Minimal.

    Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

    *AONE19*

    #LI-JA2

    2403009301
  • 5 Days Ago

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Associate Administrator - Walker Baptist Medical Center, Jasper, Alabama
  • Other Executive
  • Jasper, AL OTHER
  • POSITION SUMMARY: The Associate Administrator has responsibility for developing management objectives and policies for the various departments and monitoring the results. He/she also interprets object...
  • 10 Days Ago

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Chief Nursing Officer - Walker Baptist Medical Center
  • Other Executive
  • Jasper, AL OTHER
  • Walker Baptist Medical Center, Jasper, Alabama Walker Baptist Medical Center is a 267-bed acute care facility in Jasper, Alabama, with more than 600 employees. The hospital offers a comprehensive rang...
  • 11 Days Ago

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Assistant Chief Nursing Officer - Brookwood Medical Center
  • Other Executive
  • Homewood, AL OTHER
  • MARKET SUMMARY: Brookwood Baptist Medical Center Located in Birmingham, this 595 bed facility provides the following services: Brain & Neuro, Cancer Care, Children's Services, Diagnostics, Digestive D...
  • 11 Days Ago

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Hospital Human Resources Director - Princeton Baptist Medical Center
  • Other Executive
  • Birmingham, AL OTHER
  • Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest am...
  • 11 Days Ago

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Driver Not Wheelchair
  • Global Medical Response
  • Birmingham, AL FULL_TIME
  • Ambulance Operator (Driver) in Birmingham, AL IMMEDIATELY HIRING! AMBULANCE OPERATOR FULL-TIME Opportunity We're hiring Ambulance Operators that will respond to emergency and/or non-emergency requests...
  • 18 Days Ago

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0 Executive Response Manager jobs found in Birmingham, AL area

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Market President
  • Frontline Recruit Inc.
  • Birmingham, AL
  • Our client bank is seeking a strong Commercial Lender that would be looking to step into a Market President role. Qualif...
  • 4/22/2024 12:00:00 AM

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Area Vice President-
  • RAM Partners, LLC
  • Birmingham, AL
  • About Us RAM Partners, LLC, is a full-service real estate management company that manages approximately 70,000 apartment...
  • 4/22/2024 12:00:00 AM

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Vice President Information Technology
  • Ewtn
  • Birmingham, AL
  • The Vice President of Information Technology will play a pivotal role in driving the strategic use of technology to enha...
  • 4/22/2024 12:00:00 AM

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Alabama Market President
  • Citizens Trust Bank
  • Birmingham, AL
  • Job Description Job Description:\n\nCelebrating over 100 years in the community, Citizens Trust Bank remains committed t...
  • 4/20/2024 12:00:00 AM

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Vice President of Finance
  • Landing
  • Birmingham, AL
  • The Vice President of Finance will oversee the planning, development, implementation, and maintenance of the companys fi...
  • 4/20/2024 12:00:00 AM

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Special Assistant to the President
  • Boulo Solutions
  • Birmingham, AL
  • IN-OFFICE | FULL-TIME Boulo is recruiting a Senior Executive / Special Assistant to the CEO for a Birmingham based, nonp...
  • 4/19/2024 12:00:00 AM

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Vice President Information Technology
  • Mission Advantage Recruiting
  • Birmingham, AL
  • The Vice President of Information Technology will play a pivotal role in driving the strategic use of technology to enha...
  • 4/19/2024 12:00:00 AM

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Vice President of Finance
  • Landing
  • Birmingham, AL
  • The Vice President of Finance will oversee the planning, development, implementation, and maintenance of the company’s f...
  • 4/18/2024 12:00:00 AM

Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$78,893 to $127,586
Birmingham, Alabama area prices
were up 1.3% from a year ago

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