Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Gratis Solutions a fast growing software company addressing the needs of franchised auto dealers, is seeking an experienced sales leader. In this position, you would be managing a sales team and call center. You must have experience in consultative sale, auto industry and fixed operations. This is an outstanding opportunity for a sales professional who seeks to become part of a company with proven products, excellent reputation and fast growing. This position is in beautiful Chattanooga Tn. And if not already here, we do expect transitioning to this area. The comp is commensurate with the position, equity in the company is also available and you would be working directly under the founder and CEO of the company. If interested, please email your resume to careers@gratistech.com
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0 Executive Response Manager jobs found in Chattanooga, TN area