Executive Response Manager jobs in Chicago, IL

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Mobile Crisis Response Manager
  • Ada Brand
  • Chicago, IL FULL_TIME
  • Program and Roles Summary: Under the direct supervision of the BHCS Director of Operations. Provides program management and supervision to staff providing Mobile Crisis Response services. All services are provided in compliance with agency productivity standards.

    Reporting Relationship:

    Reports to Director of BHCS Operations

    Principal Duties/Responsibilities:

    Supervise Mobile Crisis Response FT and PT Crisis Workers; MCR Team Leads

    Provide and document supervision in accordance with agency performance standards.

    Ensure that all services are provided in accordance with standards of informed consent, maintenance of client rights, standards of confidentiality and are consistent with Agency procedures, licensing standards, standards of professional practice and funder requirements and other applicable regulations.

    Maintain updated crisis worker expectations and enforce responsibilities of crisis workers.

    Ensure there is an IM-CAT for every call in the State CRS system.

    Ensure crisis worker notes are completed within program requirements.

    Review crisis worker timesheets and as well as all required documents for each call logged. Forward timesheets to designated staff member for payroll completion.

    Ensure all required notes are entered into Evolv.

    Function as backup if needed during daytime regular business hours.

    Act as 1st response to DCFS SASS, CARES, and hospital concerns.

    Coordinate monthly hospital meetings with crisis staff.

    Provide crisis and assessment completion training for new staff.

    Answer Agency cell after hours (Flexible to be coordinated with Director/ 1 weekend a month proposed no calls).

    Provide onsite backup to Intake Supervisor/Clinical Team lead during absences and coordinated time off.

    Attend required State MCR meetings and participate in scheduled conference calls.

  • 23 Days Ago

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Mobile Crisis Response Manager
  • Ada S McKinley Community Services
  • Chicago, IL FULL_TIME
  • Program and Roles Summary: Under the direct supervision of the BHCS Director of Operations. Provides program management and supervision to staff providing Mobile Crisis Response services. All services...
  • 8 Days Ago

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Incident Response Manager
  • 360 IT Professionals
  • Brook, IL FULL_TIME
  • Company DescriptionWe are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, ...
  • 14 Days Ago

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Incident Response Manager
  • Scout ET
  • Brook, IL FULL_TIME
  • Job DescriptionIncident Response ManagerMUST HAVE:5 years’ hands-on experience in Incident Response management Experience with legal operations Experience working with a SOC/NOCHands-on experience wit...
  • 14 Days Ago

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Proposal Manager
  • Hispanic Technology Executive Council
  • Chicago, IL FULL_TIME
  • Proposal Manager Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities acro...
  • Just Posted

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Program Manager
  • Hispanic Technology Executive Council
  • Chicago, IL FULL_TIME
  • Program Manager - Strategic Initiatives & Operations Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it ...
  • 14 Days Ago

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0 Executive Response Manager jobs found in Chicago, IL area

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Executive Director
  • Sunrise Senior Living
  • Highland Park, IL
  • Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise ...
  • 3/29/2024 12:00:00 AM

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Associate Executive Director
  • Brookdale Senior Living
  • Chicago, IL
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity The qualified candidate must ha...
  • 3/29/2024 12:00:00 AM

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Chief Executive Merchant in Training (Store Manager)
  • Floor & Decor Holdings, Inc.
  • Arlington Heights, IL
  • PURPOSE At Floor & Decor we are always seeking top talent to join our organization as a Store Manager in Training/Chief ...
  • 3/29/2024 12:00:00 AM

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Executive Director
  • The Selfhelp Home
  • Chicago, IL
  • The Selfhelp Home, a Jewish comprehensive care facility in Chicago seeks a high-energy leader to serve as Executive Dire...
  • 3/26/2024 12:00:00 AM

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Chief Executive Officer (CEO)
  • Silver Cross Hospital
  • New Lenox, IL
  • Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unriv...
  • 3/25/2024 12:00:00 AM

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Chief Executive Officer (CEO - BH) - Lincoln Prairie Behavioral Health Center
  • Careerbuilder
  • Chicago, IL
  • Responsibilities About Universal Health Services One of the nations largest and most respected providers of hospital and...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Lombard, IL
  • A client in the Lombard, IL area is looking for an Executive Director of Special Education to join their growing team. T...
  • 3/25/2024 12:00:00 AM

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Associate Executive Director
  • Brookdale Senior Living
  • Oak Park, IL
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Are you a Hospitality Professio...
  • 3/25/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$88,928 to $143,804
Chicago, Illinois area prices
were up 0.8% from a year ago

Executive Response Manager in Indianapolis, IN
Don’t overlook the executive summary in your RFP response.
November 28, 2019
Executive Response Manager in Tuscaloosa, AL
Executives, managers and other employees have made changes at work in response.
January 31, 2020
Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020