Executive Response Manager jobs in Columbus, OH

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Technology Architecture Manager
  • Hispanic Technology Executive Council
  • Columbus, OH FULL_TIME
  • Technology Architecture Manager (Accenture LLP; Columbus, OH): Accenture LLP has multiple openings for the position of Technology Architecture Manager in Columbus, OH, and the job duties are as follows:

    • Design, implement, and support world-class SAP Basis solutions for Accenture or our clients, spanning smaller SAP projects to large-scale, enterprise-level change programs.
    • Lead a team of SAP Basis admins providing day-to-day production support of multiple SAP systems. Serve as the primary client point of contact for all SAP Basis related issues and drive the team to meet all SLA and client requirements.
    • Provide automation solutions and operational improvements using Automation Anywhere and other industry RPA tools to automate routine tasks and improve SAP Basis support operations.
    • Conduct SAP architecture assessments and define solutions for complex problems, including for Robotic Process Automation (RPA) requiring an in-depth evaluation of variable factors.
    • Design, build, deliver, run, and maintain SAP solutions for new and existing applications and functional areas.
    • Provide architecture quality assurance reviews for proposals and ongoing engagements and overall technical oversite for all SAP Basis support and projects.

    BASIC QUALIFICATIONS:

    Must have a bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.


    Must have 5 years of experience in each of the following:

    • Defining SAP technical architecture, workflow, and components;
    • Working with global teams and architects for coordination of day-to-day activities and the delivery of projects;
    • Performing SAP upgrades and Service Pack installs;
    • Providing SAP Basis production support for the following applications: NetWeaver, Portal, SRM, ECC, SLT, MDG, Biller Direct, and CRM;
    • Working with SAP and hosting providers to solve complex SAP and infrastructure issues;
    • Utilizing integration architectures, including IBM, IIB, and Dell Boomi; and
    • Creating and maintaining SAP system monitoring using Splunk, New Relic, Dynatrace, or BigPanda.

    Must have 3 years of experience in each of the following:

    • Designing, architecting, configuring, coding, and testing Robotic Process Automation (RPA) processes for SAP environments;
    • Performance engineering and production support for SAP HANA databases;
    • Performing system administration for a Google Cloud Platform (GCP) environment;
    • Designing, building, and testing SAP HA/DR solutions for HANA and GCP environments;
    • Managing a team of delivery resources supporting SAP Basis operations in 24X7 environments.

    Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

    To apply, please click the 'APPLY' button.

    #LI-DNI

    #IND-DNI

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

    Equal Employment Opportunity Statement


    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


    Accenture is committed to providing veteran employment opportunities to our service men and women.


    For details, view a copy of the


    Requesting An Accommodation


    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.


    Other Employment Statements


    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

     

  • 1 Day Ago

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Application Development Manager
  • Hispanic Technology Executive Council
  • Columbus, OH FULL_TIME
  • Application Development Manager (Accenture LLP; Columbus, OH): Accenture LLP has multiple openings for the position of Application Development Manager in Columbus, OH, and the job duties are as follow...
  • 9 Days Ago

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Commercial Cleaning Account Manager
  • Titan Executive Search
  • Columbus, OH CONTRACTOR
  • Exciting Opportunity! Startup Commercial Cleaning and Facilities Maintenance company in Columbus, OH is looking for a Business Development professional to close new business - great opportunity to get...
  • 1 Month Ago

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Implementation Manager - WaveMark
  • Hispanic Technology Executive Council
  • Dublin, OH FULL_TIME
  • Job SummaryThe Implementation Manager (IM) is responsible for executing implementations of WaveMark Solutions at customer facilities. They serve as the primary onsite resource, supporting a cross func...
  • 1 Month Ago

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Community Manager- Manufactured Housing Community
  • Koren Riley Executive Search
  • Amity, OH FULL_TIME
  • ***MUST HAVE MANUFACTURED HOUSING MANAGEMENT EXPERIENCE ***Our client is currently seeking a Community Manager with a high attention to detail to join a progressive team. A successful candidate will h...
  • 1 Month Ago

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Sr. Product Manager, Clinical Chemistry
  • Hispanic Technology Executive Council
  • Dublin, OH FULL_TIME
  • This position is hybrid, based out of the Dublin, OH, office. What Product or Services Marketing contributes to Cardinal HealthMarketing is responsible for assessing customer needs, market conditions ...
  • 1 Month Ago

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0 Executive Response Manager jobs found in Columbus, OH area

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Property Management Director
  • CBRE
  • Columbus, OH
  • Property Management Director Job ID 154421 Posted 08-Apr-2024 Service line Advisory Segment Role type Full-time Areas of...
  • 4/26/2024 12:00:00 AM

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Vice President, DMM-Seasonal
  • Big Lots Stores, Inc.
  • Columbus, OH
  • DescriptionEntrepreneurial merchant strategist responsible for the direction and implementation of the buying strategy f...
  • 4/26/2024 12:00:00 AM

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Executive Director - Senior Living
  • LeaderStat
  • Upper Arlington, OH
  • LeaderStat has been retained by Continental Senior Communities to find an exceptional Executive Director to join the tea...
  • 4/25/2024 12:00:00 AM

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Agility Lead, Vice President
  • Jpmorgan Chase & Co.
  • Columbus, OH
  • As an experiencedAgility Lead, your mission is to help theteamof innovators,product owners, productmanagers, scrum maste...
  • 4/24/2024 12:00:00 AM

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EXECUTIVE DIRECTOR
  • City Of New York
  • Columbus, OH
  • City of New York Executive Director New York , New York Apply Now Work Location: 30-30 Thomson Avenue, LIC, NY 11101All ...
  • 4/23/2024 12:00:00 AM

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Vice President, Brokerage
  • Confidential
  • Columbus, OH
  • Vice President, BrokerageAbout the CompanyMarket-leading provider of commercial real estate servicesIndustryReal EstateT...
  • 4/23/2024 12:00:00 AM

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Vice President of Logistics
  • Advanced Drainage Systems Inc.
  • Columbus, OH
  • OverviewAt ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been m...
  • 4/23/2024 12:00:00 AM

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Executive Director
  • Wallick Communities
  • Columbus, OH
  • Description We need you at the Ashford on Broad at our Executive Director. Come be a part of the Wallick Team - where we...
  • 4/1/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$82,947 to $134,143
Columbus, Ohio area prices
were up 1.3% from a year ago

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