Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
EnviroServe is looking for a Emergency Response Project Manager to support the growth of our Southfield, MI operation.
Emergency Response Project Managers come to EnviroServe for the competitive compensation package, variety of work, and our focus on safety, but they stay because of the outstanding culture that exists here. With 20 years in business, EnviroServe responds to emergency events, performs environmental remediation, and provides waste management solutions for customers across the United States. To this day, we understand and respect our supervisors as hard-working individuals who are the lifeblood of what we do. Our Team Members pride themselves on being where and when they are needed to serve their customers. You’ll find a great home at EnviroServe!
Project Managers participate in the planning, preparation and execution of environmental projects. They are responsible for overall on-site project performance from inception to close. PMs are leaders who will work alongside their Team Members. PMs are the main point of contact for customers, subcontractors, regulatory agencies and Team Members.
The benefits you receive when working with EnviroServe:
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All employees shall be subject to drug testing and background checks.
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
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Work Location: In person
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0 Executive Response Manager jobs found in Detroit, MI area