Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
The Executive General Manager is responsible for the overall performance of their restaurant. He or she must have a full knowledge of the Companys operational standards and must be able to demonstrate and teach these standards to others. The Executive General Manager must be able to build a team that provides instant guest recognition and excellent service, delivering top-quality food in clean surroundings.
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0 Executive Response Manager jobs found in Grand Rapids, MI area