Executive Response Manager jobs in Hialeah, FL

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

G
Scheduler
  • Global Medical Response
  • Medley, FL FULL_TIME
  • We invite you to join a team of highly skilled emergency medical experts, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do.

    We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.

    We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

    JOB SUMMARY

    The Scheduler is responsible for the scheduling of regular and overtime shifts for full and part time field employees in accordance with AMR Policy.

    The position also monitors and edits timekeeping records for all nonexempt employees, processes hours worked, and, where necessary, provides Payroll with required reports and hours worked in a timely and accurate manner.

    Starting pay : $20 / hr.

    ESSENTIAL FUNCTIONS / DUTIES

    • Oversight over all daily, weekly, and monthly schedules for the Operations division.
    • Successfully identify solutions that balance the needs of the employee with the demands of the operation.
    • Create shifts and assignments where needed, and modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments, trade approvals and PTO request.
    • Ensure satisfactory reconciliation and synchronization of scheduling information in the timekeeping system.
    • Review and verify employee hours for accuracy. Assist in recording and maintaining employee attendance records / files and payroll functions.
    • Prepare and compile various periodic reports and documents for review and analysis. These may include weekly payroll stats, personnel stats, absence reports, over time tracking and other related reports.

    Ensure compliance with all location specific operating procedures

    • Maintain accurate schedules for PTO, shift trades / giveaways, Float assignments
    • Schedule Public Relations demonstrations, standbys, and special event staffing.
    • Promptly and courteously respond to inquiries from field and leadership personnel.
    • Adhere to all company policies and procedures.
    • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to : Know and follow Information Systems security policies and procedures.
    • Attend Information Systems security training, when offered. Report information systems security problems.
    • Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.

    Responsible for compliance with and enforcement of company / department policies and procedures.

    Perform other duties as assigned

    QUALIFICATIONS

    Experience :

    • Current EMT certification
    • Prior experience preferred
    • Working knowledge and experience in staffing / scheduling
    • Experience with Kronos / Telestaff is preferred

    Education :

    High School Diploma or Equivalent

    Skills :

    • Proficiency with Microstof Word and Excel
    • Ability to work under time restraints
    • Ability to perform mathematical and statistical calculations
    • Effective oral, written, and interpersonal communication skills

    GUIDING VALUES AND BEHAVIORS

    Employee must consistently exhibit our guiding principles :

    • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
    • One Team - We respect each other and achieve together what no individual can alone.
    • Innovation - We are driven to develop solutions that inspire progress.
    • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
    • Ownership - We are accountable for what we do and take pride in how we do it.

    Why Choose AMR ? AMR is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services.

    View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com / Careers .

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

    Last updated : 2024-04-23

  • Just Posted

G
Dispatcher
  • Global Medical Response
  • Medley, FL FULL_TIME
  • Dispatcher IMMEDIATE HIRING! Dispatch FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assig...
  • 1 Month Ago

U
Sexual Assault Response Coordinator (SARC)
  • US Commander, Navy Installations
  • Key West, FL FULL_TIME
  • Duties A. Program Management duties comprise 40% of incumbent's time and include but are not limited to: Implements the SAPR program in the assigned AOR and conducts ongoing assessment of its consiste...
  • 25 Days Ago

N
Sexual Assault Response Coordinator (SARC)
  • Navy MWR Key West
  • Key West, FL FULL_TIME
  • Summary The primary purpose of this position is to serve as the designated program manager of sexual assault victim support services, oversees local implementation and execution of the SAPR Program, a...
  • 25 Days Ago

B
Account Executive
  • BEL USA
  • Medley, FL FULL_TIME
  • We are seeking a passionate Account Executive who will be responsible for sales account development within an established geographic territory. This individual will provide a complex suite of services...
  • 1 Day Ago

C
EXECUTIVE SECRETARY
  • City of Opa Locka
  • Opa Locka, FL FULL_TIME
  • SUMMARYHighly skilled secretarial, record keeping, and administrative support work assisting the Community Development Director to discharge the duties of the office and managing the daily clerical, s...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Executive Response Manager jobs found in Hialeah, FL area

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$81,173 to $131,274
Hialeah, Florida area prices
were up 2.9% from a year ago

Executive Response Manager in Indianapolis, IN
Don’t overlook the executive summary in your RFP response.
November 28, 2019
Executive Response Manager in Tuscaloosa, AL
Executives, managers and other employees have made changes at work in response.
January 31, 2020
Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020