Executive Response Manager jobs in High Point, NC

Busy Real Estate Team Seeks Executive Assistant

Who are we?

The mission of Smith & Co. Real Estate is to inspire positive, lasting impact through our careers, businesses, lives, experiences, and legacies, while having fun! Smith & Co. Real Estate is a real estate company that provides our community with the premier customer service experience that home buyers and home sellers prefer. We think like top producers, act like consultants, and focus all of our activities on service, productivity, and growth. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the Smith & Co. Real Estate team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

Who are we looking for?

The Executive Assistant will be the right hand person to the team leader. This person thrives on being the go-to support for the team. They have the mindset of "Let me take that off your plate," and "I can handle that for you"." The Executive Assistant loves to be the one to put the ideas into action to move something from "idea" to "implemented." This person loves to see a project or task through to completion, and doesn't want to quit until it's done, and done right!

The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
• Manage all events held for our clients and community
• Oversee all contracts through closing
• Create and maintain an operations manual that documents all systems and standards
• Coordinate the purchase, installation, and maintenance of all office equipment
• Be the first point of contact in handling customer inquiries or complaints
• Keep the lead agent informed regarding any problems or issues that need to be handled
• Responsible for hiring, training, consulting, and holding accountable all additional administrative team members

Communications/Interactions

• Lead Agent – daily
• Agent Team – daily
• Administrative Team (as appropriate to team structure) – daily
• Buyers/Sellers/Vendors – as appropriate

Management Responsibilities

• All administrative team members

This position can be partially remote for the right candidate.

Knowledge/Skills

• Strong written and verbal communication skills
• Exceptional organizational and project management abilities
• Great ability to focus
• Concerned about doing things the right way
• Calm under pressure
• Learning based
• Service-based attitude
• Proven ability to succeed
• High school graduate
• Bachelor’s degree preferred
• Real estate license preferred
• 1–3 years of customer service and management experience
• 3–5 years of administrative experience

Why Join Smith & Co. Real Estate?

• You will work with high minded and achievement-oriented coworkers who want to see you achieve your goals.
• We are a learning and growth-oriented organization and provide ongoing training to improve communication, sales, and other skills.
• With a focus on the client experience, you will have an opportunity to make a positive, lasting impact on your clients as they navigate one of the biggest transactions they will deal with in their life.
• As we are a growing business, you will have the opportunity to contribute strategically to business operations.
• We are engaged in the community and provide our team members opportunities and encouragement to pursue volunteering and community service.

If this sounds like a career in which you'd excel, we'd love to talk. Please send in:

~ Your resume,

~ A cover letter telling us why you'd be the ideal candidate, and

~ Include your favorite animal and tell us why it is your favorite.

We look forward to hearing from you!

Smith & Co Real Estate

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Ability to Relocate:

• High Point, NC 27265: Relocate before starting work (Required)

Work Location: Hybrid remote in High Point, NC 27265