Executive Response Manager jobs in Manchester, NH

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Maintenance Manager
  • Best Western Plus Executive court Inn and Conference Center
  • Manchester, NH FULL_TIME
  • Our job opportunity:

    Position: Maintenance Manager/Property Manager

    Job Summary: To manage the maintenance operations and physical condition of the hotel to ensure the highest standards of guest satisfaction within an allotted budget.

    Job Description: Essential Duties and Responsibilities

    • Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
    • Accountable for managing the budget, preventative maintenance and energy conservation.
    • Manages, develops and maintains an ongoing maintenance operation for the hotel, including heating, air conditioning, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, emergency generator, lighting, kitchen equipment, irrigation, elevators and plumbing, etc.
    • Keeping up to date all required inspections with hotel’s operations and working closely with government officials to ensure we are in accordance with city, state, and federal laws and regulations.
    • Ensures swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
    • Develops, coordinates, and monitors a maintenance program to ensure the safety, security and comfort of staff and guests.
    • Follows the hotel's Preventative maintenance program for guest rooms and submits a weekly report to the General Manager.
    • Ensures an aggressive “guest first” attitude among team members.
    • Maintains a work order assignment program with our maintenance software program Quore for completed and pending work orders.
    • Prioritizes and completes work orders in a timely manner.
    • Educates and leads all department personnel on emergency procedures, key control, and safety.
    • Manages and motivates maintenance staff including hiring, training, and coaching.
    • Works closely with other departments, such as, housekeeping, front office, and sales departments on maintenance and repair issues.
    • Communicates daily with the General Manager to update on projects, repairs needed, etc.
    • Oversees compliance with OSHA standards.
    • Maintains hotel shuttle vans with regular maintenance, inspections, etc.
    • Performs other duties as assigned.

    Added Responsibilities:

    • As part of management, watch for suspicious activity; may patrol public restrooms, investigate disturbances, and warn troublemakers; report any problems to local law enforcement, or General Manager, as applicable. Do our best to make this a safe place for our guests and staff.

    What candidate traits are needed to be successful in this role?

    *High school diploma or equivalent.

    *Minimum of four years’ experience in engineering, maintenance or related professional discipline.

    *Experience in a hotel environment is preferred.

    *Must obtain and maintain any licenses or certificates as required by law.

    *Ability to read and understand blueprints and schematics.

    *Knowledge of machines, computers, tools and other equipment, including HVAC, electrical, and plumbing.

    *Ability to communicate effectively with guests and staff.

    *Ability to work a flexible schedule, including some weekends and holidays, and be on call when needed in case of emergencies.

    Job Type: Full-time

    Pay: $50,000.00 - $65,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 4 years

    Schedule:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Monday to Friday
    • On call
    • Overtime

    Work setting:

    • In-person
    • Office
    • Outdoor work

    Experience:

    • Maintenance: 4 years (Preferred)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 1 Month Ago

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Kitchen Manager - Executive Chef
  • SoHo Bistro & Lounge
  • Manchester, NH PART_TIME
  • Are you a culinary master looking for a new and exciting challenge in the restaurant industry? If so, then our part-time Kitchen Manager - Executive Chef position at SoHO in Manchester, NH is the perf...
  • 17 Days Ago

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Advanced EMT - New Hampshire
  • Global Medical Response
  • Manchester, NH FULL_TIME
  • IMMEDIATELY HIRING for Advanced EMT! Job Description Summary: Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost...
  • 11 Days Ago

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CRISIS CLINICIAN - RAPID RESPONSE
  • THE MENTAL HEALTH CENTER OF GREATER MANCHESTER INC
  • Manchester, NH FULL_TIME
  • DescriptionMASTER-LEVEL MENTAL HEALTH CRISIS CLINICIAN - RAPID RESPONSEPosition Summary: Provide psychiatric evaluation, crisis intervention, stabilization, disposition and referral services in consul...
  • 23 Days Ago

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Camp Counselor
  • Executive Health and Sports Center
  • Manchester, NH PART_TIME
  • CAMP COUNSELOR PURPOSE AND SCOPE: The Camp Counselor’s purpose is to successfully help run camp activities for which they’re assigned, ensuring all participants safety and enjoyment of their assigned ...
  • 6 Days Ago

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Therapist, Acute Care Mobile Crisis Response Team
  • Center for Life Management Career Center
  • Derry, NH FULL_TIME
  • Take your career to the next level! An exciting Master's Level Clinical Therapy employment opportunity awaits at Center for Life Management (CLM)! Fulfill your purpose at CLM: https://www.youtube.com/...
  • 17 Days Ago

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0 Executive Response Manager jobs found in Manchester, NH area

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Sr. Director/Executive Director PV and Drug Safety 2020394
  • Stratacuity: Proven Scientific Placement
  • Waltham, MA
  • Location: Waltham, MA (Onsite) Therapeutic Area: Immuno-Oncology Job Overview: This role will be responsible for managin...
  • 4/24/2024 12:00:00 AM

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President and CEO
  • Jewish Big Brothers Big Sisters of Greater Boston
  • Waltham, MA
  • JBBBS, a Big Brother Big Sisters (BBBS) of America agency, is a nonprofit social services organization with a mission to...
  • 4/24/2024 12:00:00 AM

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Vice President
  • Institution for Savings
  • Newburyport, MA
  • Job Description Job Description Vice President Loan Operations We are seeking a Vice President of Loan Operations to sup...
  • 4/24/2024 12:00:00 AM

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Chief Executive Officer
  • Bill and Melinda Gates foundation
  • Cambridge, MA
  • "We are focused on results. Those that can be measured. And those measured in ways beyond numbers. We see individuals, n...
  • 4/23/2024 12:00:00 AM

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Executive Director
  • Parenting Journey
  • Milford, NH
  • Boys & Girls Club of Souhegan Valley Seeks Executive DirectorAbout Boys & Girls Club of Souhegan ValleyThe Boys & Girls ...
  • 4/23/2024 12:00:00 AM

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Vice President of Programs
  • LUK Inc.
  • Fitchburg, MA
  • Job Description Job Description The Vice President of Programs is a Senior Management position that oversees several Div...
  • 4/22/2024 12:00:00 AM

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Executive Director
  • ABLE NH
  • Concord, NH
  • ROLE The Executive Director of ABLE New Hampshire is responsible for providing strategic leadership and oversight to the...
  • 4/21/2024 12:00:00 AM

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Managing Director
  • NewTV
  • Newton, MA
  • Managing Director NewTV in Newton, MA Application Deadline: May 6, 2024 We’re looking for a Managing Director NewTV, a n...
  • 4/20/2024 12:00:00 AM

Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. As of the 2010 census the city had a population of 109,565, up slightly to 111,196 in a 2017 estimate. The combined Manchester-Nashua Metropolitan Area had a 2010 population of 400,721. Manchester is, along with Nashua, one of two seats of Hillsborough County, the state's most populous. Manchester lies near the northern end of the Northeast megalopolis and straddles the banks of the Merrimack Rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$86,495 to $139,880
Manchester, New Hampshire area prices
were up 1.4% from a year ago

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