Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
The Assistant Project Manager is a support role, aiding the Construction Operations Manager in the running of the division’s landscape construction projects. As the Assistant Project Manager, you will be responsible for the internal processes of construction projects. To include: documentation, scheduling and budget management, subcontractor management, material ordering, and the financial performance of each project. The ideal candidate is a self-motivated, organized go-getter, with superb communication skills and a commitment to teamwork. We offer a fast-paced environment that requires active collaboration with both the office and field.
We seek individuals driven to grow and succeed, who possess a positive attitude, and who welcome accountability in their work. This is a perfect position for high-energy professionals desiring long term, substantive career development in the landscape industry.
Interested parties should submit a cover letter and resume.
Required Qualifications:
- Excellence in verbal and written communication
- Ability to collaborate and build strong working friendships with clients/coworkers
- Proficient in Microsoft Office, Adobe Acrobat, QuickBooks, and knowledge of the LMN software and CAD (helpful but not required)
- Proficient in reading and understanding construction plans
- Ability to prioritize and organize tasks and adapt to a changing environment as needed
- Ability to multitask in a fast-paced environment
- Experience in construction
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: 40 – 55 per week
Work Location: In person
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