Executive Response Manager jobs in Queens Village, NY

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Recently Added Executive Response Manager jobs

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Ukrainian Response Case Manager
  • Commonpoint Queens
  • Elmhurst, NY FULL_TIME
  • Commonpoint Queens seeks a Ukrainian Support Case Manager to provide resettlement, integration and other social inclusion services to Ukrainian Humanitarian Parolees (UHPs) through the Preferred Communities (PC) Ukrainian Supplemental and Matching Grant (MG) programs. This position will provide linguistically and culturally-appropriate services in compliance with the requirements of the Office of Refugee Resettlement (ORR) and report to the Ukrainian Response Program Manager. Ukrainian language fluency is required, and Russian language fluency is strongly preferred. 

    DUTIES AND RESPONSIBILITIES 
    ● Receives comprehensive training on the Preferred Communities Program Expansion in Support of Ukrainian Parolees, Matching Grant (MG), and other programs for which UHPs are eligible. 
    ● Receives and responds to phone and email inquiries from Ukrainians in the New York City area seeking support in the United States or for their Ukrainian relatives abroad. 
    ● Conducts outreach to identify eligible Ukrainians, including through outreach to Uniting for Ukraine (U4U) sponsors, Ukrainian families and local community-based organizations. 
    ● Performs initial screening to identify needs, assess whether Ukrainian families are in safe situations and prepare a family self-sufficiency plan. 
    ● Refers eligible individuals to internal and external resources, including employment services (MG or Refugee Social Services Program), intensive case management (PC), mainstream public benefits, refugee health screenings, ENL providers and more. 
    ● Assists with applications for Social Security cards, Employment Authorization Documents, driver’s licenses, and school enrollment. 
    ● Conducts ongoing check-ins and follow-ups with eligible individuals for up to 90 days after initial intake and assessment. 
    ● Provides case management for UHPs enrolled in MG for the duration of the 8-month program period. 
    ● Assesses need for and distributes emergency assistance for housing and other immediate needs. 
    ● Conducts community outreach and coordination in order to connect newly arrived Ukrainians in the New York City area to resources or organizations that can support their basic needs as possible. 
    ● Collaborates with Commonpoint Queens’ Volunteer Services team to support Ukrainians in the NYC area through in-kind donations or volunteer career mentorship, ENL tutoring, or interpretation. 
    ● Oversees volunteer interns as needed. 
    ● Other duties as assigned by supervisor. 

    QUALIFICATIONS & REQUIREMENTS: 
    ● Undergraduate degree required. 
    ● 1-2 years of relevant experience. 
    ● Fluency in Ukrainian required; fluency in Russian strongly preferred. 
    ● Previous experience in refugee resettlement, social services and/or immigration law strongly preferred. 
    ● Experience with low-income, limited English, vulnerable immigrant populations preferred.
    ● Knowledge of NYC social service organizations and resources for basic needs of needy New Yorkers desired; familiarity with NYC Ukrainian grassroots organizations helpful. 
    ● Ability to supervise interns and volunteers as needed. 
    ● Strong oral and written communication skills. 
    ● Ability to prioritize and multi-task several urgent projects in a fast-paced environment. 
    ● Excellent computer skills, including experience with Salesforce, Microsoft Office and Google applications (Gmail, Calendar, Contacts, Docs, Sheets, etc.).

    To Apply: Please send a cover letter and resume to Alex at ACaudill@commonpointqueens.org
  • 16 Days Ago
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VP, Branch Manager - Jamaica/Hillside Branch - On-Site
  • Hispanic Technology Executive Council
  • Jamaica, NY FULL_TIME
  • The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the cons...
  • 6 Days Ago
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Automotive Mechanic - Level A
  • Global Medical Response, Inc.
  • Arverne, NY OTHER
  • Job Description NOW HIRING A MECHANIC (INTERMEDIATE) FOR A FULL-TIME JOB OPPORTUNITY! STARTING HOURLY WAGE OF $23.00 AN HOUR BASED ON EXPERIENCE! Our mission of providing care to the world at a moment...
  • Just Posted
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CDL Driver - Rockaway
  • Global Medical Response
  • Arverne, NY FULL_TIME
  • IMMEDIATELY HIRING! CDL DRIVER for Part and Full-Time Opportunities Now paying between $22.66 - $29.10/per hour based on experience! In addition, we are offering Full-Time New Hire CDL Drivers a $5,00...
  • 3 Days Ago
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Student CDL Driver
  • Global Medical Response
  • Arverne, NY FULL_TIME
  • IMMEDIATELY HIRING! DRIVER for Part and Full-Time Opportunities $18.00 per hour Not a CDL driver yet? Not a problem! We are offering a 3 day CDL prep course! Earn while you learn (EWYL) to obtain your...
  • 7 Days Ago
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Emergency Department Executive Nursing Manager
  • Clinical Management Consultants
  • Queens Village, NY FULL_TIME
  • An astounding New York hospital is seeking a Senior Nurse Manager for their Emergency Department! The Senior Manager Emergency Department will be joining a large, not-for-profit teaching facility that...
  • 2 Months Ago
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0 Executive Response Manager jobs found in Queens Village, NY area

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Personal Assistant to Chief Executive Officer
  • AEG
  • Brooklyn, NY
  • In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete ...
  • 5/9/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • GemHarvest Executive Recruiting
  • New York, NY
  • Executive/Personal Assistant to CEO & Office Manager Billion+ Independent Wealth Management Firm Midtown Manhattan, New ...
  • 5/8/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • Green Key Resources
  • New York, NY
  • New York-based non-profit seeks a highly organized and proactive Executive Assistant to provide comprehensive administra...
  • 5/8/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • Consulting Firm
  • New York, NY
  • Our client, a New York advisory firm, is looking for an Executive Assistant to support their CEO. This role will act as ...
  • 5/8/2024 12:00:00 AM
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Senior Executive Assistant to Chief Executive Officer
  • LaSalle Network
  • Morristown, NJ
  • LaSalle Network has partnered with a leading global beverage company looking for a Senior Executive Assistant to Chief E...
  • 5/7/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • Green Key Resources
  • New York, NY
  • Join a dynamic team as an Executive Assistant supporting the CEO, where you'll be at the heart of the organization's ope...
  • 5/6/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • IBKUL
  • Syosset, NY
  • We are currently seeking an experienced Executive Assistant to join our team at IBKUL. As the Executive Assistant to the...
  • 5/6/2024 12:00:00 AM
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Executive Assistant to Chief Executive Officer
  • Marcum Search
  • New York, NY
  • Marcum Search LLC is supporting our client in finding a highly skilled Executive Assistant to become part of their dynam...
  • 5/5/2024 12:00:00 AM
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About Queens Village, New York

Queens Village is a mostly residential middle class neighborhood in the eastern part of the New York City borough of Queens. The Queens Village Post Office serves the ZIP codes of 11427 (Hollis Hills and Bellaire), 11428 (central Queens Village), and 11429 (Southern Queens Village south of the LIRR Main Line). The neighborhood is part of Queens Community Board 13. Shopping in the community is located along Braddock Avenue, Hillside Avenue, Hempstead Avenue, and Jamaica Avenue (NY 25), as well as on Springfield Boulevard. Located just east of Queens Village, in Nassau County, is the Belmont Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$98,207 to $158,825
Queens Village, New York area prices
were up 1.5% from a year ago
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What does an Executive Response Manager do?

Executive Response Manager in Indianapolis, IN
Don’t overlook the executive summary in your RFP response.
November 28, 2019
Executive Response Manager in Tuscaloosa, AL
Executives, managers and other employees have made changes at work in response.
January 31, 2020
Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020