Executive Response Manager jobs in Richmond, VA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Recently Added Executive Response Manager jobs

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Senior Response Manager
  • Environmental Restoration, LLC
  • Richmond, VA FULL_TIME
  •  
    Senior Response Manager –
    Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site Remediation, Environmental Construction, and Specialty Technical Services. Since 1997, we have been a remediation contractor for federal, state, local agencies and private sector clients, providing services nationwide from our St. Louis corporate headquarters and from our 23 regional offices located across the United States.
     
    Working as a Senior Response Manager comes with a lot of responsibility as a result, we are looking to hire people who possess strong knowledge of hazmat, and emergency response procedures and who have exceptional leadership qualities. Managers often have to work in extreme conditions, and need to possess exceptional time management skills, be able to multi-task, and be able to work towards tight deadlines.  Frequent and extensive travel is required.
     
    Ideal candidates will have at least:
    1. Four (4) years of direct on-scene response experience in the cleanup of hazardous substances, oil and other contaminants or pollutants at a site, to include the development of site safety plans, heavy equipment operation and field construction, or other discipline directly related to the requirements of the contract OR A Bachelor’s degree in a related field such as physical, chemical or biological science, engineering, or construction management from an accredited college or university. One (1) year of direct on-scene response experience in the clean-up of hazardous substances, oil and other contaminants or pollutants at a site, to include the development of site safety plans, heavy equipment operation and field construction, or other discipline directly related to the requirements of the contract.
    2. One (1) year of the required experience must be in a capacity of site project manager, managing and supervising multi-disciplinary response personnel for emergency response actions involving hazardous substances, oil and other contaminants or pollutants at a site.
    3. Working and professional knowledge of oil, petroleum, and hazardous substance disposal regulations, including, at a minimum but not limited to, ability to correctly complete hazardous waste  manifests, knowledge of types of analytical information required for waste profiling, knowledge of and ability to profile and assign to wastes their proper regulatory classifications.
    4. Working and professional knowledge of hazardous materials transportation regulations.  Ability to, at a minimum, identify proper shipping containers, determine correct shipping labels and hazardous waste marks on containers, assign hazard class, group and proper shipping name to the wastes, and determine placarding needs for hazardous materials transportation in accordance with US DOT regulations.
    5. Ability to prepare written technical reports covering all aspects of removal operations, including but not limited to, hazardous evaluation, waste profiling, transportation and disposal, data evaluation, and day-to-day summary of site operations.
    6. Ability to manage and ensure proper execution of multiple simultaneous subcontracts of varying type and complexity.  Serves as contractor point-of-contact with subcontractors.  Ability to independently negotiate and resolve subcontractor disputes.
    7. Knowledge of site cost management systems used to track and document site costs on a daily basis.  Ability to operate the computer software and prepare daily cost reports.
    8. Knowledge of OSHA health and safety regulations regarding hazardous waste site and general construction site operations.  Ability to prepare, and modify site specific health and safety plans in accordance with EPA and OSHA regulations, policies, and procedures.  Ability to serve as site safety officer.
    9. Knowledge of theory of operation and ability to calibrate and use field screening instrumentation such as organic vapor analyzers, combustible gas indicators, toxic gas meters, portable gas chromatographs, pH/Conductivity meters, and radiation monitors to measure the presence of chemical, explosive and radiological hazards at cleanup sites.  Ability to interpret data and evaluate hazards from survey results.
      * Multi-disciplinary skills are those possessed by a professional such as a site safety officer, chemist, geologist, or engineer and those possessed by non-professionals such as a foremen, equipment operators, lab technicians, and laborers.
       
      JOB REQUIREMENTS
      Frequent and extensive travel is required
      Pass a pre-employment drug screen, criminal background check, and physical exam.
      Legally eligible to work in the United States (Verified through E-Verify)
      Must be able to interpret and follow written and oral instructions and assignments.
      Able to wear full face respirator
      Able to work in confined spaces
      Regularly lift and carry 50 pounds
       
      Environmental experience, hazardous waste experience and certification (i.e. OSHA 40hr HAZWOPER), Class "A" CDL, heavy equipment operation and maintenance experience required.


      Environmental Restoration is an equal opportunity employer, and as such, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, genetic information, ancestry, sex, sexual orientation, gender identity, disability, status as a protected veteran, or national origin.
       
      EOE/AA M/F/Vets/Disabled

     

  • 22 Days Ago
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Risk Manager, Network Security
  • Hispanic Technology Executive Council
  • Richmond, VA FULL_TIME
  • West Creek 3 (12073), United States of America, Richmond, VirginiaRisk Manager, Network SecurityThis position represents a unique opportunity for those with hands-on cybersecurity technical and operat...
  • 14 Days Ago
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Senior Manager, Platform Engineering
  • Hispanic Technology Executive Council
  • Richmond, VA FULL_TIME
  • West Creek 4 (12074), United States of America, Richmond, VirginiaSenior Manager, Platform EngineeringDo you love building and pioneering in the technology space? Do you enjoy solving complex technica...
  • 14 Days Ago
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Senior Manager, Data Engineering
  • Hispanic Technology Executive Council
  • Richmond, VA FULL_TIME
  • West Creek 3 (12073), United States of America, Richmond, VirginiaSenior Manager, Data EngineeringDo you love building and pioneering in the technology space? Do you enjoy solving complex business pro...
  • 21 Days Ago
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Manager, Software Engineering (Typescript)
  • Hispanic Technology Executive Council
  • Richmond, VA FULL_TIME
  • West Creek 4 (12074), United States of America, Richmond, VirginiaManager, Software Engineering (Typescript)Job DescriptionDo you love building and pioneering in the technology space? Do you enjoy sol...
  • 1 Month Ago
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Manager, Third Party Oversight
  • Hispanic Technology Executive Council
  • Richmond, VA FULL_TIME
  • West Creek 5 (12075), United States of America, Richmond, VirginiaManager, Third Party OversightAt Capital One, you will help consult on initiatives, programs, and projects to raise their game in Info...
  • 1 Month Ago
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0 Executive Response Manager jobs found in Richmond, VA area

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Executive Director
  • American Retirement Homes, Inc.
  • Tappahannock, VA
  • Company Description American Retirement Homes, Inc is a family-owned management company with over 50 years of experience...
  • 4/19/2024 12:00:00 AM
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EXECUTIVE DIRECTOR
  • Goochland Powhatan Community Services Board
  • Goochland, VA
  • Are you a talented and experienced leader looking for an opportunity to step into an executive role with an organization...
  • 4/19/2024 12:00:00 AM
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President/CEO
  • Salt Creek Capital
  • Richmond, VA
  • Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive...
  • 4/19/2024 12:00:00 AM
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Executive Director - Benefits
  • The Teamsters Joint Council 83 Health & Welfare and Pension Funds
  • Richmond, VA
  • The Teamsters Joint Council 83 Health & Welfare and Pension Funds (“the Funds”), located in Richmond, VA, are currently ...
  • 4/18/2024 12:00:00 AM
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S
President/CEO
  • Salt Creek Capital
  • University Of Richmond, VA
  • Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive...
  • 4/18/2024 12:00:00 AM
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Executive Director - Development
  • World Pediatrics
  • University Of Richmond, VA
  • Make a global impact on the lives of children in need of a life-saving medical procedure! Based in Richmond, World Pedia...
  • 4/17/2024 12:00:00 AM
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Executive Director - Development
  • World Pediatrics
  • Richmond, VA
  • Make a global impact on the lives of children in need of a life-saving medical procedure! Based in Richmond, World Pedia...
  • 4/16/2024 12:00:00 AM
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Executive Director - Benefits
  • The Teamsters Joint Council 83 Health & Welfare And Pension Funds
  • University Of Richmond, VA
  • The Teamsters Joint Council 83 Health & Welfare and Pension Funds (the Funds), located in Richmond, VA, are currently se...
  • 4/16/2024 12:00:00 AM
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About Richmond, Virginia

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$82,187 to $132,913
Richmond, Virginia area prices
were up 1.2% from a year ago
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What does an Executive Response Manager do?

Executive Response Manager in Indianapolis, IN
Don’t overlook the executive summary in your RFP response.
November 28, 2019
Executive Response Manager in Tuscaloosa, AL
Executives, managers and other employees have made changes at work in response.
January 31, 2020
Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020