Executive Response Manager jobs in Salem, OR

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Emergency Preparedness and Response Coordinator
  • Lincoln County
  • Lincoln, OR FULL_TIME
  • Your job in the department is to . . . 

    Plan, organize, and administer Public Health (PH) and Health and Human Services (HHS) Emergency Preparedness activities, including pre-emergency planning, emergency response activities, and post-emergency functions.  


    Your job also involves . . .

    Managing and directing the development of presentations to the public, schools, community groups, and organizations relevant to public health and HHS preparedness planning and response. Working closely with the Lincoln County Emergency Management (EM) Division.

    Planning:

    • Develop, integrate, and maintain PH and HHS emergency response plans, manuals, and standard operating procedures by utilizing local, state, and federal regulatory guidelines and requirements.
    • Assist with the development of mutual aid-/collaborative agreements with regional/contiguous county health departments, first responder, governmental, and non-governmental agencies.
    • Meet PH re-accreditation and modernization planning requirements and efforts.
    • Work with equity coordinator and community partners to ensure functional, cultural, linguistic, and accessibility needs are met within emergency response plans, training exercises, and after-action reports. 
    • Conduct research, analysis and planning related to public health emergency response preparedness.

    Training and Exercises:

    • Develop and implement a multi-year staff preparedness training plan related to emergency preparedness, response, and recovery for relevant staff positions in HHS.
    • Conduct required drills and exercises with staff and other government and community agencies involved in public health emergency preparedness and response.
    • Conduct after action reviews and coordinate implementation of reviews’ recommendations.

    Budget and workplan administration:

    • Develop annual work plan and amendments, in collaboration with other department divisions. 
    • Track and document workplan deliverables throughout the year to ensure all requirements are met.
    • Utilize confidential information to develop and review budget vs actuals on a monthly basis.
    • Conduct the annual Capability Assessment in collaboration with the PH leadership team.
    • Prepare and submit required reports. Ensure grant compliance and maintain documentation for triennial review. 

    Communications and Public Education:

    • Coordinate with public information officer to develop proper messaging and utilization of the Health Alert Network and Everbridge.
    • Maintain and regularly update the Everbridge contact list in coordination with the EM division.
    • Provide public health emergency preparedness education throughout the county to a diverse audience.

    Partner Collaboration:

    • Represent public health emergency response at local, region, state, and federal meetings and functions. 
    • Sustain and strengthen community partners relationships through participation in regular and ad-hoc Lincoln County cooperators call, participation in the annual readiness fair etc.

    Emergency Response Coordination:

    • Ensure coordination of emergency response with the EM Division.
    • Provide technical assistance and advice on roles and responsibilities to HHS department staff during emergency response.
    • May act in the absence of management for matters within the scope of public health emergency preparedness plans.

    Other:

    • Work in constant partnership with the Lincoln County EM Division.
    • Ensure the 24/7 Public Health Emergency Phone roster is up to date and communicated to dispatch.
    • Is a part of the Public Health modernization and leadership team.
    • Other duties as assigned.

    Minimum Education Level

    Bachelors

    Specifics: course studies in Public Health, Emergency Management, Health Services, or related fields.


    Minimum Experience Level 

    Two- Three years

    Specifics: At least two years of experience in program planning, organization, and communication.


    Substitution Note: Any combination of academic training and experience that clearly demonstrates the ability to perform the above-described duties as determined by the Director.


    Certifications 

    Certification(s) required 

    Specifics: Must be able to complete the required NIMS/CDC training within 6 months of hiring. Current certification indicating completion of National Incident Management System classes IS 100, IS 200, IS 700, 300, 400 and IS 800.     

             

    Driver’s License

    Oregon Driver's License required

    Specifics: Must obtain within 30 days of hire.


    Desirable Qualifications:  

    Experience in emergency preparedness, management, or response preferred.


    Knowledge of:

    • Considerable knowledge of the principles and practices of emergency management and community planning with a working knowledge of the functions and procedures of public safety agencies.
    • Reasonable knowledge of the principles and practices of emergency management associated with program planning, implementation, and evaluation.
    • Thorough knowledge of local, state, and federal laws and regulations as they pertain to emergency management.
    • Working knowledge of the functions and capabilities associated with public health preparedness.

    Skill or ability to:

    • Exercise sound judgment in appraising situations and in making decisions regarding complex issues.
    • Plan and work collaboratively with all levels of staff within the organization and with external agencies, community partners, and individuals.
    • Interact with others, develop and maintain effective working relationships with county, state, and other agency 

    partners. 

    • Manage complex projects and demands.
    • Maintain highly confidential information.
    • Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.   
    • Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
    • Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships.  
    • Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.   

    WORKING CONDITIONS

    Job Conditions: Although normal working hours are typical, this position also has the potential to be called upon to work after hours or on weekends. In the event of a County or Public Health Emergency, the employee may be called upon to assist other counties or agencies, including temporary out of county assignments. Lifting, transporting, and setting up audio-visual equipment may be required. Lifting and transporting educational materials and setting up facilities for workshops, meetings, seminar presentations and training events is required.


    Work Location: Lincoln County 


    Travel:   Regular travel to meetings, conferences, presentations, assessments, and communications sites both within and outside of Lincoln County. 


    PHYSICAL DEMANDS

    The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Physical capability to handle high mobility demands and complex personal interactions. 

    •     Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).    

    •     Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds. 

    •     Environmental Factors: Tasks are regularly performed with exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.


    REASONABLE ACCOMMODATIONS

    Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position.   Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. 

  • 28 Days Ago

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Crisis Clinician 2 - Community Response Team
  • Marion County
  • Salem, OR FULL_TIME
  • This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #554-2024-22, you do not need to reapply. New applicants are...
  • 17 Days Ago

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Addiction Recovery Mentor - Community Response Team
  • Marion County
  • Salem, OR FULL_TIME
  • This recruitment has been reopened for additional applicants. If you have already applied for recruitment #536-2024-4, you do not need to reapply.This position will respond with a Qualified Mental Hea...
  • Just Posted

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Behavioral Health Program Coordinator - Crisis Response Unit
  • Lincoln County
  • Lincoln, OR FULL_TIME
  • Your job in the department is to . . . Oversee the delivery of Community Based Mobile Crisis Intervention Services (CBMCIS) and services to those individuals identified as our forensic population. You...
  • 6 Days Ago

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Executive Assistant
  • KANNACT HEALTH LLC
  • Albany, OR FULL_TIME
  • DescriptionKannact Health Executive Assistant is responsible for supporting the company CEO’s day to day administrative and business functions.Essential Job Functions:• Support the CEO primarily and p...
  • 16 Days Ago

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Executive Director
  • Tandem Northwest
  • Salem, OR FULL_TIME
  • Organization: Tandem Northwest Location: Salem, Oregon Position: Executive Director About Tandem Northwest: Tandem Northwest is a non-profit organization founded in 1996 and dedicated to providing res...
  • 19 Days Ago

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0 Executive Response Manager jobs found in Salem, OR area

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MANAGER TRAINEE
  • AutoZone, Inc.
  • Salem, OR
  • The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignme...
  • 4/23/2024 12:00:00 AM

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IT Operations Technician, Network Support
  • CHS Inc.
  • Salem, OR
  • CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that prov...
  • 4/23/2024 12:00:00 AM

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Business Consulting - Business Transformation - Life Sciences - Operations - Senior Manager
  • EY
  • Salem, OR
  • EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
  • 4/22/2024 12:00:00 AM

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Oracle Services - Cloud SCM Manufacturing - Manager - Tech Consulting - Open Location
  • EY
  • Salem, OR
  • EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
  • 4/22/2024 12:00:00 AM

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Associate Director, GMP Quality Control
  • Sumitomo Pharma
  • Salem, OR
  • Associate Director, GMP Quality Control Sumitomo Pharma America (SMPA) is focused on delivering therapeutic and scientif...
  • 4/22/2024 12:00:00 AM

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Senior Analyst, Energy Division – Survey and Evaluation Specialist
  • Cadmus
  • Salem, OR
  • **Overview** **What Youll Be Doing** Cadmus seeks a survey and evaluation specialist to join the Market Research & Custo...
  • 4/21/2024 12:00:00 AM

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Sr Project Manager - Manufacturing Initiatives
  • Cardinal Health
  • Salem, OR
  • **_Title: Sr Project Manager Manufacturing Initiatives_** **_What Project Management contributes to Cardinal Health_** A...
  • 4/21/2024 12:00:00 AM

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Director, Capture
  • Amentum
  • Salem, OR
  • Job Description Amentum is seeking a full-time **Capture Manager** to lead and support growth in its Critical Missions/S...
  • 4/20/2024 12:00:00 AM

Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river forms the boundary between Marion and Polk counties, and the city neighborhood of West Salem is in Polk County. Salem was founded in 1842, became the capital of the Oregon Territory in 1851, and was incorporated in 1857. Salem had a population of 169,798 in 2017, making it the second-largest city in the state after Portland. Salem is a little under an hour's driving dis...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$84,805 to $137,148
Salem, Oregon area prices
were up 3.9% from a year ago

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