Executive Response Manager jobs in Salt Lake City, UT

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Manager of Cyber Incident Response
  • Enterprise Technology Operations
  • Midvale, UT FULL_TIME
  • Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.


    The Cybersecurity Operations Center (CSOC) department within ETO is looking for a Manager of Cyber Incident Response to join the team. As the Manager of Cyber Incident Response, you would play a key role in defending the enterprise from malicious actors and improving our security posture. The work you do has real impact enterprise-wide and is truly valued throughout the organization.

    The Cybersecurity Operations Center (CSOC) department is the cyber front line at Zions Bancorporation. As a leader of the Incident Response team, you will be an integral part of the CSOC. The other members of the CSOC organization include Cyber Continuous Assurance and Cyber Offensive Security.

    We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.


    The Manager of Cyber Incident Response will report into the Director, CSOC and is responsible for leading a technical team to analyze the cyber environment and developing security measures to safeguard the confidentiality, integrity, and availability of information. The manager will work closely with other managers across Cyber, as well as partners across Technology and the business.


    Responsibilities:

    • As a hands on working manager, the leader will focus on continuous monitoring, alerting, escalation, and response of suspicious activities including: research indicators of compromise, continuous configuration, SIEM customization, and logging requirements for technical assets
    • Internal investigations, forensics, eDiscovery
    • Manage the Security tooling (ie. XDR, SIEM, etc.) including overseeing the deployment, integration and configuration of all new security solutions and of any enhancements to existing security solutions in accordance with industry-leading practices generically and the enterprise’s security documents specifically.
    • Deliver after-action facilitation and action/remediation oversight
    • Provide development, education, and oversight of relevant standards, procedures, and playbooks for completeness and accuracy including leading tabletops and simulation exercises, Security Incident Management Framework
    • Continuous monitoring, alerting, escalation, and response of suspicious activities
    • Provide coaching, constructive feedback, workload management and direction to staff to ensure successful achievement of projects and initiatives
    • Develop procedures and guidelines to support consistent delivery of services
    • Consult with other Cyber & Information Security colleagues to continuously evaluate and implement security solutions
    • Communicate potential security concerns/exposures to appropriate leadership
    • Coordinate and collaborate with business organizations and other IT groups to ensure quality solutions are delivered within project timelines and to facilitate an enterprise wide understanding of security goals, to solicit feedback and foster cooperation
    • Maintain up-to-date knowledge of the cyber and information security industry including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors.
    • Ensures adequate and effective technical and non-technical controls exist to meet current and future security compliance requirements found in local, state, and federal laws and regulations
    • Identify/recommend tools, processes, software, and hardware to improve or replace current security infrastructure practices, services, or technologies to meet future requirements.

    Requirements:

    • 5 years of experience in cyber security initiatives which may include some or a combination of roles in IT Security, cyber security, risk, compliance, audit, threat detection, data privacy, etc.
    • Experience managing a team and/or coaching team members
    • Experience developing policies/procedures for security processes
    • Ability to effectively lead Cyber discussions and initiatives and actively participate in technical discussions.
    • Ability to lead a team including mentoring, coaching, and motivating, providing an opportunity to learn and grow
    • Proven track record of successfully managing projects, with a particular emphasis on handling complex assignments
    • Demonstrated history of achieving customer satisfaction by effectively managing both internal and external stakeholders
    • Strong relationship building skills; Must be able to work collaboratively and cooperatively as a team member and as a people manager
    • Ability to influence peers and business stakeholders
    • Cyber certifications are a plus - Certified Information Security Manager (“CISM”), Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), etc.

    Pay Range:

    $170,000-$190,000 (Based upon relatable skills/experience)


    Location:

    This position requires regular face-to-face interaction with teams, business stakeholders, and executives in the Midvale, UT area. We will consider candidates in the area, able to relocate to the area, or working remotely but willing to travel regularly to Midvale.


    Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

  • 17 Days Ago

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IT Manager, Platform Reliability & Ops
  • Hispanic Technology Executive Council
  • Salt Lake, UT FULL_TIME
  • Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing! Benefits Paid Vacation Time and Paid ...
  • 13 Days Ago

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Clinical Systems Manager- (IRT) Interactive response technologies-remote (JP9917)
  • 3 Key Consulting
  • Salt lake, UT FULL_TIME
  • Job Title: Clinical Systems Manager- (IRT) Interactive response technologies-remote (JP9917) Location: Utah 84044 Employment Type: Contract Business Unit: CSAR Global Systems - IRT Duration: 12 months...
  • 14 Days Ago

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Patient Care Advocate
  • Oakland Manager LLC
  • South Jordan, UT FULL_TIME
  • Summary The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are ...
  • 22 Days Ago

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Project Executive / Operations Manager
  • Fusion HCR
  • Salt Lake, UT FULL_TIME
  • Our Client is an industry- leading commercial Concrete Contractor specialized in delivering quality cast-in-place concrete work in the Multi-Family, Mixed-Use, Office, Higher Ed, Healthcare, Datacente...
  • 2 Days Ago

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Executive Assistant & Events Manager
  • Stadler US
  • Salt Lake, UT FULL_TIME
  • Job Title: Executive Assistant & Events Manager Company Overview: Stadler has been building trains for over 80 years. With our innovative strength, flexibility and reliability we are a leading manufac...
  • 3 Days Ago

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0 Executive Response Manager jobs found in Salt Lake City, UT area

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Executive Director
  • Professional Recruiters
  • Salt Lake City, UT
  • Job Description Job Description Executive Director, UT SUMMARY: Responsible for all client operations in the assigned CL...
  • 4/18/2024 12:00:00 AM

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Vice President of Operations
  • Solis Mammography
  • Salt Lake City, UT
  • At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion ...
  • 4/17/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Bbsi
  • Sandy, UT
  • Job Summary: The Executive Assistant to the Chief Executive Officer (CEO) will provide high-level administrative support...
  • 4/16/2024 12:00:00 AM

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Vice President, Development
  • western governors university
  • Salt Lake City, UT
  • If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed t...
  • 4/16/2024 12:00:00 AM

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Vice President of Operations
  • Nusano
  • Salt Lake City, UT
  • Overview: Position Summary: Nusano is seeking a Vice President of Operations to spearhead the optimization of accelerato...
  • 4/16/2024 12:00:00 AM

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Vice President, North America
  • Xtrava Group
  • Salt Lake City, UT
  • Take P&L leadership for a Global Mining OEM, seeking an ambitious leader for their North American operations. A renowned...
  • 4/16/2024 12:00:00 AM

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Vice President, North America
  • Xtrava Group
  • Salt Lake City, UT
  • Take P&L leadership for a Global Mining OEM, seeking an ambitious leader for their North American operations. A renowned...
  • 4/16/2024 12:00:00 AM

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Vice President of Operations
  • Solis Mammography
  • Salt Lake City, UT
  • At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion ...
  • 4/15/2024 12:00:00 AM

Salt Lake City has an area of 110.4 square miles (286 km2) and an average elevation of 4,327 feet (1,319 m) above sea level. The lowest point within the boundaries of the city is 4,210 feet (1,280 m) near the Jordan River and the Great Salt Lake, and the highest is Grandview Peak, at 9,410 feet (2,868 m). The city is in the northeast corner of the Salt Lake Valley surrounded by the Great Salt Lake to the northwest, the steep Wasatch Range to the east, and Oquirrh Mountains to the west. Its encircling mountains contain several narrow canyons, including City Creek, Emigration, Millcreek, and Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$81,933 to $132,503
Salt Lake City, Utah area prices
were up 2.3% from a year ago

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