Executive Response Manager jobs in Somerset, NJ

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Direct Response Marketing Activation Senior Manager
  • Verizon
  • Basking Ridge, NJ FULL_TIME
  • When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    The Direct Response Marketing Activation Senior Manager is responsible for the creative strategy, design, and final asset development for direct-to-customer communications. You will be the creative lead across a wide variety of priority programs throughout the customer lifecycle. This individual will interface and collaborate with the Verizon Business Unit to align on strategies that drive brand consistency across multiple customer touch points and communication vehicles. You will be responsible for building creative that is thoughtfully integrated with other branded elements and represents best-in-class direct response practices.


    This individual will lead a 360 creative view for all campaign elements delivered through channels such as email, direct mail, mobile push notifications, and SMS/MMS. You will manage agency/client relationships; delivering programs that are on time, within budget, and ensuring messaging aligns with overarching strategy.

    • Participating in creative reviews/presenting concepts to leadership.

    • Leading Creative Development for Consumer Touchpoints - from point of creative brief and design to final delivery of proofed assets to the Business Unit.

    • Managing creative review process for all campaign assets.

    • Confidently presenting concepts, selling/defending creative work/proposals to stakeholders at various levels.

    • Partnering with the Agency team to ensure schedules/budgets are met and that creative execution elevates the customer experience.

    • Collaborating with multiple stakeholders across the Business Unit and the CMO to deliver campaigns that fulfill the needs of the business, brand, and consumer.

    • Having knowledge of customer segmentation, test strategies, and campaign results to proactively make recommendations for future creative execution.

    You'll need to have:

    • Bachelor’s degree or four or more years of work experience.

    • Six or more years of experience in MarCom, CRM, Agency Management, or Digital Marketing.

    • Knowledge of integrated marketing principles.

    Even better if you have one or more of the following:

    • Knowledge of marketing best practices; tailoring creative and messaging to unique customer segments.

    • Ability to write briefs; work closely with all disciplines within the agency/client creative development process.

    • Ability to deliver premier customer experiences through multiple CRM touchpoints and marketing channels.

    • Ability to take smart risks; defends work and makes strategic decisions.

    • Excellent interpersonal, verbal, and written communication skills, including presentations to leadership and public speaking.

    • Ability to work in a flexible, dynamic and fast-paced environment.

    • Committed to upholding the Verizon Brand, culture, and credo.

    • Is an ambassador for the marketing department objectives and point of view on the Company’s brand and its visual and verbal brand identity.

    • Creative Problem Solving- ability to analyze information from various sources and extract key messages.

    • Experience in all things Direct Response– knowledge of segmentation/targeting, creative execution, creative testing.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity 

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

    Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

    If you are hired into a California, Colorado, Connecticut, Hawaii, Nevada, New York, Rhode Island or Washington work location, the compensation range for this position is between $114,000.00 and $212,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.


  • 1 Day Ago

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Patient Care Advocate
  • Oakland Manager LLC
  • Somerset, NJ FULL_TIME
  • Summary The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are ...
  • 1 Month Ago

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Security I
  • Oakland Manager LLC
  • Somerset, NJ FULL_TIME
  • Security Guards wanted to work for a professional industry leading company. Applicants may be assigned to a single or multiple site assignment. Applicants will need to be flexible with their schedule ...
  • 1 Month Ago

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CPA
  • Executive Financial Management
  • Somerville, NJ FULL_TIME
  • EFM continues to grow because we attract the best professionals in each of our specialty fields, and we provide incentives for those who understand the value of production. We also believe strongly in...
  • 2 Days Ago

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Tax return preparer
  • Executive Financial Management
  • Somerville, NJ FULL_TIME
  • EFM continues to grow because we attract the best professionals in each of our specialty fields, and we provide incentives for those who understand the value of production. We also believe strongly in...
  • 3 Days Ago

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Sales associate/Telemarketer
  • Executive Financial Management
  • Somerville, NJ FULL_TIME
  • EFM continues to grow because we attract the best professionals in each of our specialty fields, and we provide incentives for those who understand the value of production. We also believe strongly in...
  • 3 Days Ago

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0 Executive Response Manager jobs found in Somerset, NJ area

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Chief Executive Officer
  • The Military Veteran
  • New York, NY
  • Title: CEO Direct Reports: Portfolio business managers, supervisors and leadership team Location: Long Island, New York ...
  • 4/19/2024 12:00:00 AM

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Chief Executive Officer – Systems Integration Industry Leader – Private Equity, 78789
  • Truenorth Executive Search, Inc.
  • Hoboken, NJ
  • Chief Executive Officer – Systems Integration Industry Leader – Private Equity Our client is an industry leading special...
  • 4/19/2024 12:00:00 AM

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Executive Director
  • DELAWARE RIVER BASIN COMMISSION
  • Trenton, NJ
  • Position Summary The Executive Director is the chief executive officer of the Delaware River Basin Commission (DRBC). Th...
  • 4/19/2024 12:00:00 AM

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Chief Executive Officer
  • Boys & Girls Club of Paterson and Passaic
  • Paterson, NJ
  • The Opportunity The Chief Executive Officer leads the growth and development of the Boys & Girls Club of Paterson and Pa...
  • 4/17/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Green Key Resources
  • New York, NY
  • An esteemed global investment firm is searching for a highly skilled senior-level Executive Assistant. This pivotal role...
  • 4/17/2024 12:00:00 AM

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Senior Executive Assistant to Chief Executive Officer
  • LaSalle Network
  • Morristown, NJ
  • LaSalle Network has partnered with a leading global beverage company looking for a Senior Executive Assistant to Chief E...
  • 4/17/2024 12:00:00 AM

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Personal Assistant to Chief Executive Officer
  • ThreatModeler Software, Inc
  • Jersey City, NJ
  • ThreatModeler is at the forefront of the cybersecurity industry, specifically focusing on threat modeling solutions, com...
  • 4/16/2024 12:00:00 AM

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Chief Executive Officer - Systems Integration Industry Leader - Private Equity, 78789
  • Truenorth Executive Search Inc.
  • Hoboken, NJ
  • Chief Executive Officer Systems Integration Industry Leader Private Equity Our client is an industry leading specialty s...
  • 4/16/2024 12:00:00 AM

Somerset is an unincorporated community and census-designated place (CDP) located within Franklin Township, in Somerset County, New Jersey, United States. As of the 2010 United States Census, the CDP's population was 22,083. Somerset housed one of the first Marconi Wireless Stations in the United States. According to the United States Census Bureau, the CDP had a total area of 6.444 square miles (16.692 km2), including 6.327 square miles (16.388 km2) of land and 0.117 square miles (0.304 km2) of water (1.82%)....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$94,941 to $153,540
Somerset, New Jersey area prices
were up 1.5% from a year ago

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Executive Response Manager in Tuscaloosa, AL
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Executive Response Manager in San Diego, CA
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January 04, 2020