Executive Response Manager jobs in Ventura, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Executive General Manager
  • Chick-fil-A Restaurants
  • Ventura, CA FULL_TIME
  • The Executive Operations Director is responsible for leading all aspects of restaurant operations and HR Functions by designing and leading a culture where our purpose, mission, values and goals are lived out and accomplished overtime.

    Responsible for

    • Showing through his/her leadership a commitment and passion to the business purpose, mission and values and the Winning Hearts Everyday Strategy
    • Build and leverage relationships both internally and externally to grow and develop the culture and results
    • Being known as a person of character who demonstrates integrity, humility, a heart for others and puts others first
    • Practices strategic thinking (including but not limited to)
    • Understanding the internal/external factors affecting the business
    • Create and execute 30 & 90 day plan to accomplish specific objectives
    • Grow business results based on organizational goals
    • Teach others how to create business plans
    • Be a “disrupter” by asking questions and push for innovation
    • Teach others how to think long-term such as what’s important, where is it now, where do you want this in the future, how will we get there, how will we measure it
    • Grow proactively instead of reacting to growth
    • Understand industry/market trends and position the organization in its most competitive fashion
    • Systems & process oriented based thinking relating to all restaurant systems (DT SOS systems, BOH Taste systems, etc) and business systems (team member communication, leadership development, etc)
    • Internally motivated to drive for business results including but not limited to, Job Satisfaction, Retention, Food Safety, Cleanliness, Attentive and Courteous, Speed of Service, Taste of Food, Order Accuracy, Labor Cost and Food Cost.
    • Demonstrates a growth mindset prioritizing personal development and has a future focus
    • Demonstrates an entrepreneurial Spirit with a desire for owning results, taking risks, consistency and innovation and a disciplined thought and creativity.
    • Demonstrates a high level of business/financial acumen including a robust understanding of the business, ownership of results within the FCR (costs, IPO, profitability) and how decisions have impact. Should displays knowledge of systems, metrics and can identify trends.
    • Demonstrates executive level leadership leading people and teams across a variety of roles and experiences focused on organizational goals.
    • Leads with a focus on Impact and Influence. Leads with a sense of empathy, self-awareness and strong listening skills. Hold direct reports accountable to their performance goals and to ensure they are holding their direct reports accountable
    • Demonstrates an ability to get results and be able to communicate personal results in the business (your thumbprints).
    • Ability to share how results were achieved, why focus on specific results and over what period of time did the result change or impact on the business
    • Clearly and simply provide feedback on how each Manager and Director is performing as it relates to organizational, team and individual performance goals
    • Provide clarity on what each employee’s job goals are and how they impact the team and organization
    • Gets results by creating synergy within the director and management team. Motivate, inspire and energize a diverse team
    • Clearly and simply communicate how your values impact organizational performance
    • Define clearly and simply what winning as an organization is and how that ties into your values with lagging and leading metrics
    • Detect a misalignment in performance and culture
    • Ensure employee and leadership development are in line with organizational objectives (Create individual development plans based on the employee, their current role and their future role. Connect individual performance to organizational performance. Measure the impact and ROI of development and training programs. Clearly communicate a depth chart or leadership bench to others).
    • Oversee Legal Compliance with the help of the support director. (Be able to teach relevant business and HR laws to leaders. Know when laws may not be being followed. Teach how to handle legal issues that may arise such as insurance, worker’s comp, etc.)
    • Ensure HR leadership is provided with excellence and in full employment law compliance such as payroll processing, hiring, onboarding, training, feedback, disciplinary action, terminations

    Job Type: Full-time

    Pay: From $88,660.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Paid training

    Experience level:

    • 5 years

    Restaurant type:

    • Quick service & fast food restaurant

    Shift:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Ability to Relocate:

    • Ventura, CA 93003: Relocate before starting work (Required)

    Work Location: In person

  • 7 Days Ago

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Lead Mechanic
  • Global Medical Response
  • Moorpark, CA FULL_TIME
  • Ventura County, CA (Moorpark) Lead Mechanic - Immediately Hiring! Full-Time Opportunity in Moorpark, CA $38.00 - $42.00 Hourly DOE SUMMARY: Assists Fleet Maintenance Manager in daily operation of Flee...
  • 11 Days Ago

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CCT RN
  • Global Medical Response
  • Moorpark, CA FULL_TIME
  • Ventura County,CA (Moorpark) NURSE (CCT RN) IMMEDIATE HIRING! NURSE PER-DIEM This position if for EVENING COVERAGE only! We're hiring a Critical Care Transport (CCT) Nurse that is passionate about del...
  • 1 Month Ago

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Paramedic
  • Global Medical Response
  • Oxnard, CA FULL_TIME
  • Immediate Hiring for Gold Coast Oxnard, CA Starting annualized wage of $28.70/hour (12hr shift)Fast pace system, runs primarily ALS 911 responsesFull Time - Only! Our mission of providing care to the ...
  • 1 Month Ago

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Paramedic Basic (Ventura County) - Moorpark
  • Global Medical Response
  • Moorpark, CA FULL_TIME
  • Immediate Hiring for AMR Moorpark, CAParamedic Opportunities Starting annualized wage of $29.60/hour (12hr shift)Fast pace system, runs primarily ALS 911 responsesFull Time Only! Our mission of provid...
  • 1 Month Ago

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Executive Director / Director Of Operations / General Manager
  • Holiday by Atria - Simi Hills
  • Simi Valley, CA FULL_TIME
  • Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day...
  • 27 Days Ago

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0 Executive Response Manager jobs found in Ventura, CA area

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Executive Director, Advocacy Relations
  • Amgen
  • Thousand Oaks, CA
  • At Amgen, every challenge is an opportunity. And every opportunity brings the potential to change lives. Our shared miss...
  • 3/28/2024 12:00:00 AM

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Vice President, Financial Planning & Analysis.
  • Reiter Affiliated Companies LLC
  • Oxnard, CA
  • Job Description The FP&A lead will also partner with local district management teams to provide analytical support & ass...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Santa Barbara, CA
  • EXECUTIVE DIRECTOR ABOUT PACIFIC PRIDE FOUNDATION Pacific Pride Foundation (PPF) is a long-standing backbone institution...
  • 3/25/2024 12:00:00 AM

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Executive Director, Global Safety Head, Obesity
  • Amgen
  • Thousand Oaks, CA
  • **HOW MIGHT YOU DEFY IMAGINATION?** At Amgen, every challenge is an opportunity. And every opportunity brings the potent...
  • 3/25/2024 12:00:00 AM

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Executive Director, Precision Medicine - CV/Metabolic
  • Amgen
  • Thousand Oaks, CA
  • **HOW MIGHT YOU DEFY IMAGINATION?** At Amgen, every challenge is an opportunity. And every opportunity brings the potent...
  • 3/25/2024 12:00:00 AM

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Vice President of Operations
  • ERG International
  • Oxnard, CA
  • Job Description Job Description We are looking for a Vice President that can lead our team through a respectful, constru...
  • 3/24/2024 12:00:00 AM

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Vice President of Product Management
  • LHH
  • Westlake Village, CA
  • Our client is looking for a Vice President of Product Management to join their Technology team. You will play a pivotal ...
  • 3/24/2024 12:00:00 AM

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Associate Vice President of Community Management
  • FORTIS Resource Partners
  • Thousand Oaks, CA
  • Overview: This is a leadership opportunity for an experienced community association professional who is passionate about...
  • 3/24/2024 12:00:00 AM

Ventura is located northwest of Los Angeles on the California coast. The western portion of the city stretches north along the Ventura River and is characterized by a narrow valley with steeply sloped areas along both sides. The steep slopes of the Ventura foothills abut the northern portion of the community. Much of the eastern portion is on a relatively flat alluvial coastal plain lying along the western edge of the Oxnard Plain. The Santa Clara River forms the city's southerly boundary with the city limits reaching up to the beginning of the Santa Clara River Valley at the historic communit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$90,370 to $146,135
Ventura, California area prices
were up 2.5% from a year ago

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