Executive Response Manager jobs in Virginia Beach, VA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Munitions Response Program Manager
  • Tetra Tech
  • Virginia, VA FULL_TIME
  • Tetra Tech is actively searching for a Military Munitions Response Program (MMRP) Project Manager. This position will be responsible for providing program and project management as well as acting as an SME for various MMR initiatives, environmental remediation, and construction projects at locations throughout the U.S. and internationally. This position supports the execution of projects targeting a mix of clients with an emphasis on our Department of Defense clients, especially NAVFAC and USACE. Due to the clients we serve, this position requires the employee to be a US citizen.

    Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.


    Apply today and join the company that is Leading with Science®.


    Your Role:

    • Provide strong technical leadership as the SME for the program/project team. Effectively coordinate and communicate with technical experts, integral to performance of a munitions response project.
    • Projects include but are not limited to:
    o Remedial Investigations (RI) and Site Inspections (SI) with digital geophysical mapping and geostatistical analyses of intrusive investigation results, including Advanced Geophysical Classification
    o Feasibility Studies (FS), Proposed Plans (PP), Decision Documents (DD), and Remedial Designs (RD) for removal action and Land Use Control (LUC) remedies
    o Removal Actions for munitions contaminants including Munitions and Explosives of Concern (MEC)/Unexploded Ordnance (UXO), Recovered Chemical Warfare Material(RCWM), Improved Conventional Munitions (ICM), land mines, and explosive remnants of war (ERW)
    o Characterization and decontamination/demolition of explosives-contaminated ammunition plant load lines
    o MEC avoidance and construction support for environmental sampling and site development activities
    o Authoring Work Plans including Explosives Safety Submissions (ESS), Explosives Site Plans (ESP), Chemical Safety Submissions (CSS), and Munitions Response Quality Assurance Program Plans (MR-QAPP)
    • Establish clear expectations for project requirements, schedule and budget with the internal project team members and subcontractors.
    • Coordinate with Army, USAF, Navy, and Commercial Client leads to identify and track pipeline contract and task order opportunities and develop capture strategies.
    • Recruit, hire, and supervise qualified staff to execute project work and business development.
    • Direct the preparation of project planning and reporting documents, schedules, cost estimates and other deliverables required by each contract.
    • Collaborate with Program Managers and resource managers to define and monitor staffing requirements.
    • Direct technical input and strategy into MMRP proposals. Responsible for coordination with technical team, scheduler and cost estimator to prepare proposal packages.
    • Monitor project execution and ensure deliverables conform with corporate policies and procedures and elevate any issues to the appropriate management staff.
    • Conduct regular communications with the client as well as corporate management, as required.
    • Coordinate invoicing and monthly reporting with the project controls team.
    • Proactively monitor baseline plans for any changes and support variance analysis and planning of corrective actions, timely invoicing, Accounts Receivable (AR) tracking and avoidance of unrecoverable costs.
    • Support the attainment of project profitability objectives and Return on Investment by conducting sound business management practices.
    • Promote and support our company’s Zero Incident Performance safety program.

    Qualifications:

    • A minimum of a Bachelor’s Degree in Engineering, Biology, Chemistry, or related science field
    • At least 10 years of Department of Defense (DoD) MMRP experience is required, with a minimum of 5 years’ experience managing MMRP projects
    • Experience with Formerly Used Defense Site (FUDS) within the past 5 years
    • Experience with Operational Range Assessment Program (ORAP) desired
    • AGC project experience, underwater experience desired
    • A proven track record of managing projects, understanding of the munitions response program requirements
    • Strong understanding of DOD policies and guidance applicable to the Military Munitions Response Program and DOD Advanced Geophysical Classification Program.
    • Must have appropriate Professional Certification (PE, PG)
    • PMP is highly desired
    • Ability to interact well with clients and coworkers, and collaborate to solve complex problems

    About Tetra Tech:


    Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees—27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.


    Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:


    LinkedIn: @TetraTechCareers

    Twitter: @TetraTechJobs

    Facebook: @TetraTechCareers


    Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.


    Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.


    We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.


    Please no phone calls or agencies.

  • 8 Days Ago

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Munitions Response Program Manager
  • Tetra Tech Careers
  • Virginia, VA FULL_TIME
  • Tetra Tech is actively searching for a Military Munitions Response Program (MMRP) Project Manager. This position will be responsible for providing program and project management as well as acting as a...
  • 22 Days Ago

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Manager, SaaS Sales Representative - Capital One Software - (Remote)
  • Hispanic Technology Executive Council
  • Virginia, VA FULL_TIME
  • Locations: US Remote, United States of AmericaManager, SaaS Sales Representative - Capital One Software - (Remote)Who we are: Capital One has taken a bold journey to build a technology company while o...
  • 16 Days Ago

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Senior Manager, Full Stack Software Engineering - Capital One Software (Remote)
  • Hispanic Technology Executive Council
  • Virginia, VA FULL_TIME
  • Locations: US Remote, United States of AmericaSenior Manager, Full Stack Software Engineering - Capital One Software (Remote)Capital One has taken a bold journey to build a technology company, while o...
  • 1 Month Ago

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Senior Manager, B2B Customer Success - Capital One Software - (Remote)
  • Hispanic Technology Executive Council
  • Virginia, VA FULL_TIME
  • Locations: US Remote, United States of AmericaSenior Manager, B2B Customer Success - Capital One Software - (Remote)Capital One Software has been an integral part of Capital Ones digital transformatio...
  • 20 Days Ago

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Manager, B2B Customer Success - Capital One Software - (Remote)
  • Hispanic Technology Executive Council
  • Virginia, VA FULL_TIME
  • Locations: US Remote, United States of AmericaManager, B2B Customer Success - Capital One Software - (Remote)Team: Partner Success, Data Exchange PlatformsJob DescriptionAt Capital One, were building ...
  • 1 Month Ago

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0 Executive Response Manager jobs found in Virginia Beach, VA area

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Interim Nursing Home Administrator (NHA)/ Executive Director
  • Consulate Health Care
  • Norfolk, VA
  • Nursing Home Administrator - ED - AED | Norfolk, VA, USA | Hourly | Consulate Health Care of Norfolk | Full Time **Looki...
  • 4/19/2024 12:00:00 AM

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Vice President, Business Operations
  • VTG
  • Virginia Beach, VA
  • Overview: VTG is seeking a Vice President, Business Operations to help support and develop growing business operations i...
  • 4/19/2024 12:00:00 AM

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Interim Nursing Home Administrator (NHA)/ Executive Director
  • Consulate Health Care
  • Newport News, VA
  • Nursing Home Administrator - ED - AED | Newport News, VA, USA | Salary | Newport News Nursing and Rehabilitation Center ...
  • 4/19/2024 12:00:00 AM

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Vice President of Marketing and Development
  • Hiring Now!
  • Hampton, VA
  • Position Purpose: The VP of Marketing and Development is responsible for all efforts related to conceptualizing and impl...
  • 4/19/2024 12:00:00 AM

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Executive Director, Secondary Teaching & Learning & K-12 Programs
  • Newport News Public Schools
  • Newport News, VA
  • Licensed Administrator - Position - Executive Director Job Number 3700240606 Start Date Open Date 03/29/2024 Closing Dat...
  • 4/18/2024 12:00:00 AM

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Vice President of Default Management & Fraud
  • Chartway Credit Union
  • Virginia Beach, VA
  • Job Title: Vice President of Default Management & Fraud Job Type: Full-time Location: Virginia Beach, Virginia All of us...
  • 4/17/2024 12:00:00 AM

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Senior Associate Vice President of Diversity and Inclusion
  • Eastern Virginia Medical School
  • Norfolk, VA
  • Eastern Virginia Medical School invites applications from experienced diversity and inclusion leaders for the position o...
  • 4/17/2024 12:00:00 AM

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Executive Vice President of Strategy and Development
  • Hiring Now!
  • Hampton, VA
  • Position Purpose: The Executive Vice President (EVP) of Strategy and Development will play a critical role in shaping th...
  • 4/16/2024 12:00:00 AM

Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach). According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries. The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$80,751 to $130,591
Virginia Beach, Virginia area prices
were up 1.2% from a year ago

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