Executive Response Manager jobs in Worcester, MA
Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Recently Added Executive Response Manager jobs
Community Manager RV Experience
- Koren Riley Executive Search
-
Auburn, MA
FULL_TIME
-
LIST OF RESPONSIBILITIES INCLUDING BUT NOT LIMITED TO:
Accountability for all day-to-day operations of a Manufactured Housing Community
Communicate company goals to employees and execute all company policies and procedures
Manage and ensure that all financial objectives (controllable expenses, occupancy, collections) are met
Ensure budgeted goals are met each month/quarter
Work with staff on customer service and retention of residents
Ensure occupancy goals are met and work with your RM to create marketing initiates to drive the top line.
Walk your community daily/weekly and inspect for safety issues, homesite violations, etc. Ensure work orders are being utilized to handle safety/maintenance issues. Follow up on issues within 48 hrs. Make sure pics are taken of all major violations that require extensive clean-up
Hire, train and motivate community staffing
Walk inventory homes daily/weekly to ensure quality work. Sign off on invoice ensuring work is 100% complete to invoice.
Ensure collection procedures are being the followed (Company goal of 2% or less) and met. Collection notices sent timely
REQUIREMENTS:
3 years experience in MANUFACTURED HOMES AND RVS
Results-driven, positive attitude with an eye for detail.
Proficiency in English and in-depth knowledge of MS Office and/or Google Workspace (Rent Manager Experience a Plus)
Strong planning and time management skills, with an ability to multitask
Excellent verbal and written communication skills
Reliability, discretion, and confidentiality
Flexible to work on occasional weekends when required
Ideal candidates are passionate, self-motivated, and results-driven. We offer employees a competitive salary and benefits package. - 15 Days Ago
Commercial Account Manager Worcester
- Criterion Executive Search
-
Worcester, MA
FULL_TIME
- Our client, a rapidly growing and unique insurance organization and one of the fastest-growing insurance brokers in the U.S., is seeking a highly motivated and customer-focused Commercial Lines Accoun...
- Just Posted
Community Manager RV Experience
- koren-riley-executive-search-t79ey7nt
-
Auburn, MA
FULL_TIME
- LIST OF RESPONSIBILITIES INCLUDING BUT NOT LIMITED TO: Accountability for all day-to-day operations of a Manufactured Housing Community Communicate company goals to employees and execute all company p...
- 6 Days Ago
Case Manager, Crisis Response Team- FSW
- UMass Memorial Health
-
Worcester, MA
FULL_TIME
- Schedule Details:Scheduled Hours:Shift:4 - Mixed Shift, 7.5 Hours (United States of America)Hours:0This position may have a signing bonus available a member of the Recruitment Team will confirm eligib...
- 23 Days Ago
Crisis Response Case Manager, Community Health Link- 37.5 Hours, Multiple Shifts
- UMass Memorial Health
-
Worcester, MA
FULL_TIME
- Schedule Details:Scheduled Hours:Shift:Hours:37.5This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a C...
- 11 Days Ago
Assistant Chief Nursing Officer - Saint Vincent Hospital
- Other Executive
-
Worcester, MA
OTHER
- Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest am...
- Just Posted
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0 Executive Response Manager jobs found in Worcester, MA area
Chief Executive Officer
- Bill and Melinda Gates foundation
-
Cambridge, MA
- "We are focused on results. Those that can be measured. And those measured in ways beyond numbers. We see individuals, n...
- 4/23/2024 12:00:00 AM
Sr Director/Executive Director Regulatory Affairs - Rare Disease
- GQR
-
Boston, MA
- This position will be the Regulatory lead on the company's highest profile asset. This organization is mid-sized, and ha...
- 4/22/2024 12:00:00 AM
Executive Managing Director, Reinsurance
- Aon Hewitt
-
Boston, MA
- Executive Managing Director, Structured ReinsuranceThe Executive Managing Director is a lead broker shepherding deals an...
- 4/22/2024 12:00:00 AM
Director/ Senior Director/ Executive Director of Pharmacovigilance and Drug Safety
- Dragonfly Therapeutics
-
Waltham, MA
- Dragonfly Therapeutics seeks a Director/Sr. Director/Executive Director of Pharmacovigilence & Drug Safety to support pr...
- 4/22/2024 12:00:00 AM
Chief Executive Officer – Systems Integration Industry Leader – Private Equity, 78789
- Truenorth Executive Search, Inc.
-
Boston, MA
- Chief Executive Officer – Systems Integration Industry Leader – Private Equity Our client is an industry leading special...
- 4/21/2024 12:00:00 AM
Sr Director/Executive Director Regulatory Affairs - Rare Disease
- Gqr
-
Boston, MA
- This position will be the Regulatory lead on the company's highest profile asset. This organization is mid-sized, and ha...
- 4/21/2024 12:00:00 AM
Assistant to Chief Executive Officer
- Hueson Wire
-
Grafton, MA
- Are you a proactive, highly organized individual with a passion for supporting company leadership and driving operationa...
- 4/20/2024 12:00:00 AM
President & Chief Executive Officer
- Korn Ferry Executive Search
-
Providence, RI
- Overview: Position: President & Chief Executive Officer, Rhode Island Life Science Hub (RILSH) Location: Providence, Rho...
- 4/19/2024 12:00:00 AM
About Worcester, Massachusetts
Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston.
Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island.
The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$89,113 to $144,115
Worcester, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does an Executive Response Manager do?
Executive Response Manager in Indianapolis, IN
Don’t overlook the executive summary in your RFP response.
November 28, 2019
Executive Response Manager in Tuscaloosa, AL
Executives, managers and other employees have made changes at work in response.
January 31, 2020
Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020