Executive Response Specialist jobs in Billings, MT

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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EMT Basic
  • Global Medical Response
  • Billings, MT FULL_TIME
  • EMT

    Join our team and be a part of the top private EMS provider in Montana, offering some of the highest compensation in the state. We are dedicated to providing top-notch emergency medical services and are committed to supporting and rewarding our employees. EMTs respond to emergency and non-emergency calls. They deliver high quality patient care and customer service within the prescribed scope of practice, established protocols and company policies. We are the only 911 transporting agency in the city of Billings and the largest ambulance service in Yellowstone County. In a shift you could have calls with 45-minute transports or less than 5, it is a very dynamic system!

    What we can offer you:

    • A fantastic group of co-workers!
    • Excellent Compensation
    • Full-time only works 3-4 days a week!
    • 401(k) with Company match
    • Employee Discount Programs
    • Health, Dental, Vision, Life, and Disability Insurance available for full-time employees

    Essential Duties and Responsibilities:

    • Maintains thorough familiarity with treatment protocols, response requirements and quality assurance procedures in system in which assigned.
    • Maintains awareness of all changes in the system components and company policy.
    • Maintains the level and type of certification(s) consistent with performing tasks in the system to which assigned.
    • Complies with all state and company requirements for operation of motor vehicle.
    • Operates a company vehicle in accordance with company policy and safe practices.
    • Develops ability to locate addresses quickly and safely through knowledge of number systems and street layouts.
    • Ensures that unit remains in a state of readiness in terms of mechanical reliability, medical supply and equipment, cleanliness, and appearance standards.
    • Reports immediately any discrepancies in vehicle or equipment standards that could compromise the unit's ability to complete a call.
    • Completes all appropriate documentation as outlined in company policy.
    • Reports all problems and unusual occurrences immediately to Supervisor.
    • Maintains a professional appearance by adhering to hygiene and uniforms standards.
    • Attends all mandatory in-services.
    • Other Duties as defined on the job description.

    Other Potential Assignments:

    • Participate in community programs to maintain AMR image and establish strong community relations.
    • Deploy on Wildland Fires
    • Deploy on a Disaster Response Team with FEMA
    • Deploy with local SWAT teams
    • Provide Medical at multiple events throughout the county

    Requirements

    • National Registry EMT.
    • State Certification preferred.
    • BLS CPR Certification.
    • Driving record in compliance with AMR Safety and Driving policy.
    • Obtain EMT Endorsement during training period.

    Why Choose US? As a national leader in medical transport services, AMR is one of 's (GMR) family of solutions. Our teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at . Learn how our are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at .


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Hourly Range: $17.73 - $27.45/hr

    Salary Range: $40,570-$62,813 DOE

    (applies for Non-exempt, Full Time employees)


    EOE including Veterans and Disabled

     

  • 22 Days Ago

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Commercial Loan Officer
  • The Executive Group
  • Billings, MT FULL_TIME
  • Commercial Loan Officer - Strong community bank in Montana is seeking a Commercial Loan Officer. Prefer community banking experience of 2-4 years or more. A thorough understanding of credit and a thri...
  • 1 Day Ago

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Security Response Officer
  • Alternatives, Inc.
  • Billings, MT OTHER
  • Job Details Job Location: Alternatives Inc - Billings, MT Position Type: Full Time Education Level: High School Salary Range: $17.00 Hourly Job Shift: Graveyard Job Category: Nonprofit - Social Servic...
  • 11 Days Ago

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Security Response Officer (Nights)
  • Alternatives, Inc.
  • Billings, MT OTHER
  • Job Details Job Location: Alternatives, Inc. - Billings, MT Position Type: Full Time Education Level: High School Salary Range: $17.00 Hourly Job Shift: Graveyard Job Category: Nonprofit - Social Serv...
  • 14 Days Ago

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Director of Direct Response Fundraising
  • St Labre Indian Catholic School
  • Ashland, MT FULL_TIME
  • St. Labre Indian School Educational Association Pretty Eagle Catholic Academy St. Charles Mission School Job Description Job Title: Director of Direct Response Fundraising Department: Development Repo...
  • 1 Day Ago

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Emergency Response Paramedic
  • JobRapido
  • ballantine, MT FULL_TIME
  • Job Description: Title: Paramedic Location: Billings, Montana IMMEDIATE HIRING! PARAMEDIC Opportunity Join our team and be a part of the top private EMS provider in Montana, offering some of the highe...
  • 3 Days Ago

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0 Executive Response Specialist jobs found in Billings, MT area

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Sales and Marketing Specialist
  • The Judge Group
  • Billings, MT
  • The Marketing Analyst will be responsible for building executive level analysis; providing business analytics and insigh...
  • 4/18/2024 12:00:00 AM

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Wireless Sales Expert
  • MarketSource, Inc
  • Billings, MT
  • Job Description The Wireless Sales Expert position will be working with America's #1 pre-paid wireless service provider....
  • 4/17/2024 12:00:00 AM

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Employment Specialist
  • COR Enterprises
  • Billings, MT
  • EMPLOYMENT SPECIALIST We are seeking a full-time Employment Specialist in our Career Guidance Center to assist people in...
  • 4/17/2024 12:00:00 AM

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Patient Access Specialist
  • Billings Clinic
  • Billings, MT
  • Patient Access Specialist Billings Clinic (BILLINGS CLINIC CLINIC) req7345 Shift: Day, Evening, Weekends Employment Stat...
  • 4/17/2024 12:00:00 AM

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Parts Specialist
  • RDO Equipment Co.
  • Billings, MT
  • This individual will perform a variety of customer service, promoting, displaying, and stocking duties related to the pa...
  • 4/16/2024 12:00:00 AM

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Bilingual Customer Service Specialist
  • Sherwin-Williams
  • Billings, MT
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 4/15/2024 12:00:00 AM

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Provider Enrollment Specialist
  • Billings Clinic
  • Billings, MT
  • Provider Enrollment Specialist PAYER RELATIONS (Billings Clinic Main Campus) req7301 Shift: Day Employment Status: Full-...
  • 4/14/2024 12:00:00 AM

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NDT Specialist
  • Rockwood
  • Billings, MT
  • Acuren is currently recruiting for an NDT Level II Technician (EMAT certified) to support our operation in Billings, MT....
  • 4/14/2024 12:00:00 AM

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$48,354 to $63,904
Billings, Montana area prices
were up 3.1% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
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Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020