Executive Response Specialist jobs in Boca Raton, FL

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Executive Response Specialist jobs

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Accounts Receivable Specialist
  • Rapid Response Team, LLC
  • Delray Beach, FL FULL_TIME
  • General Description:
    RRT is currently seeking a meticulous Accounts Receivable Specialist to join our team. The ideal candidate will play a pivotal role in managing invoicing, collections, and deposits, ensuring the smooth flow of financial transactions within the company. In addition to reconciling accounts, this role involves crucial data entry tasks and ensuring timely receipt of payments for our services.
    Essential Job Duties:
    • Accurately post all receivables to the system, including checks, credit cards, field deposits, wires, EFTs, and cash.
    • Conduct thorough research to identify and resolve billing and payment discrepancies such as missing payments, overpayments, billing errors, and funding transfers.
    • Prepare and process credit cards and check refunds promptly and accurately.
    • Handle billing adjustments efficiently to maintain accurate financial records.
    • Issue credits to accounts when necessary, adhering to established protocols.
    • Evaluate alternative methods for processing transactions to optimize efficiency and accuracy.
    • Perform various administrative tasks, including meticulous data entry, invoice preparation, and sending timely bill reminders.
    • Provide oversight and support for backup employees to ensure seamless operations.
    Skills:
    • Exceptional attention to detail to maintain accuracy in financial records.
    • Proficiency in basic accounting principles to effectively manage receivables.
    • Strong analytical and problem-solving abilities to address billing discrepancies and payment issues.
    • Flexibility and adaptability to undertake additional project tasks as required.
    Requirements:
    • High school diploma, with a preference for candidates holding a bachelor’s degree in finance or accounting.
    • Previous experience in accounts payable or receivable roles, demonstrating a solid understanding of financial processes.
    • Excellent customer service skills to interact effectively with clients and address their inquiries or concerns.
    • Prior experience in bookkeeping or accounting roles, showcasing proficiency in financial management.
  • 21 Days Ago
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Mobile Response Specialist (WPB)
  • South County Mental Health Center
  • Delray Beach, FL FULL_TIME
  • Come grow with us! South County Mental Health Center, Inc. is a private, non-profit Joint Commission Accredited Behavioral Healthcare provider located in Southeast Palm Beach County, Florida. Situated...
  • 19 Days Ago
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Medical Front Desk Receptionist
  • ENT Specialist
  • Boynton, FL FULL_TIME
  • Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryn...
  • 1 Month Ago
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Project Executive
  • Blue Ridge Executive Search
  • Beach, FL FULL_TIME
  • The Project Executive provides overall leadership and direction on the construction project. Involvement and executive oversight will be primarily within the company's core markets, including educatio...
  • 9 Days Ago
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A
Executive Support Specialist
  • APEX Waterjetting Global
  • Palm, FL FULL_TIME
  • Job Title: Executive Support SpecialistLocation: Palm City, Florida, USAOverview:We are seeking a dynamic and highly organized individual to join our team as an Executive Support Specialist. This role...
  • 1 Month Ago
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Paramedic Basic
  • Global Medical Response
  • Worth, FL FULL_TIME
  • PARAMEDIC BASIC- LAKE WORTH, FL IMMEDIATELY HIRING! Paramedic FULL-TIME or PART-TIME Opportunity We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and ad...
  • 18 Days Ago
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0 Executive Response Specialist jobs found in Boca Raton, FL area

About Boca Raton, Florida

According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$48,903 to $64,631
Boca Raton, Florida area prices
were up 1.5% from a year ago
View detail

What does an Executive Response Specialist do?

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020