Executive Response Specialist jobs in Cedar Falls, IA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Advanced EMT
  • Global Medical Response
  • Charles, IA FULL_TIME
  • IMMEDIATE OPENING for Advanced EMT!

    Job Description Summary: Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

    JOB SUMMARY Provides direct patient care in accordance with company protocols and/or online medical direction. Assists with the coverage of open shifts as needed in the assigned area. Administers first aid treatment to and transports sick or injured persons to medical facility, working as a member of the emergency medical team, by performing the following duties and complying with the State Department of Health standards and protocols.

    ESSENTIAL FUNCTIONS/DUTIES * Responds to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specified location. * Monitors communication equipment to maintain contact with dispatcher. * Removes or assists in removal of victims from scene of accident or catastrophe. * Determines nature and extent of illness or injury and the magnitude of the catastrophe to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of victim or victims, and knowledge of emergency medical practice. * Administers prescribed first aid treatment at site of emergency or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen or intravenous injections, treatment of minor wounds or abrasions, or administration of artificial resuscitation. * Communicates with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility. * Assists in removal of victims from vehicle and transfers victims to treatment center. * Assists treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency. * Maintains vehicles and medical and communication equipment and replenishes first aid equipment and supplies. * Assists professional medical personnel in emergency treatment administered at medical facility. * Documents complete, thorough, and accurate Pre-hospital Care Reports and billing forms. All paperwork must be completed and turned in prior to leaving duty. * Perform other duties as assigned

    QUALIFICATIONS Education: * High School Diploma * State Certified Advanced EMT Skills: * Language Skills: The employee must be able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The employee must be able to write routine reports and correspondence. The employee must be able to speak effectively before groups of customers or employees of the organization. * Reasoning Ability/Mathematical Skills: The employee must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. The employee must be able to compute rate, ratio, and percent and to draw and interpret bar graphs. The employee must be able to define problems, collect data, establish facts, and draw valid conclusions. The employee must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Credentials/Licenses: * State Certified Advanced EMT * Current BLS/CPR Certificate * Valid State Drivers License * Infection Control Certificate | Job Description :

    WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
    Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in outside weather conditions and is regularly exposed to wet and/or humid conditions, extreme cold, and extreme heat. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, risk of radiation, and vibration. Potential exposure to communicable diseases, blood borne pathogens, and airborne pathogens. The noise level in the work environment is usually loud.

    Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb; balance; stoop; kneel; crouch; crawl; talk or hear; and taste or smell. The employee is frequently required to sit. The employee must regularly lift and/or move more than 100 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Mental Requirements: Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    GUIDING VALUES AND BEHAVIORS
    Employee must consistently exhibit our guiding principles:
    * Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
    * One Team - We respect each other and achieve together what no individual can alone.
    * Innovation - We are driven to develop solutions that inspire progress.
    * Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
    * Ownership - We are accountable for what we do and take pride in how we do it.
    * Citizenship - We are dedicated to being good stewards in the communities we serve.

    REPORTING RELATIONSHIPS
    Reports to: Operations Supervisor/ Operations Manager
    Interrelationships: Operations Support


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Starting Compensation : $16.00 per hour depending on experience. Check out our careers site to learn more about our benefit options.


    EOE including Veterans and Disabled

     

  • 3 Days Ago

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EMT Basic
  • Global Medical Response
  • Charles, IA FULL_TIME
  • Emergency Medical Technician (EMT) IMMEDIATELY HIRING! EMT Opportunity Charles City, IA EMT Starting Pay is Commensurate with Experience (See Equal Pay Statement below) We're hiring Emergency Medical ...
  • 1 Month Ago

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Senior Response Manager
  • Environmental Restoration, LLC
  • Garner, IA FULL_TIME
  • Senior Response Manager – Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site Remedia...
  • 21 Days Ago

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Executive Director
  • La Luz Centro Cultural
  • Hampton, IA FULL_TIME
  • Executive DirectorLa Luz Centro Cultural7 2nd Ave NE, Hampton, IA 50441 $20-22/hr – Full-time, based on experience OrganizationThe mission of La Luz Centro Cultural is to promote cultural awareness an...
  • Just Posted

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Executive Housekeeper
  • GRANDSTAY RESIDENTIAL SUITES HOTEL
  • Algona, IA FULL_TIME
  • Position Purpose Clean and inspect guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean rooms for sale. Clean and inspect occ...
  • 1 Month Ago

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Account Executive
  • Longevity Holdings
  • Cedar, IA FULL_TIME
  • Longevity Holdings (doing business through its subsidiaries ITM TwentyFirst, ITM, The Berwyn Group, Inc., Maple Life Analytics, LexServ, Fasano & Associates and PBI Research Services) is a fast growin...
  • 1 Month Ago

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0 Executive Response Specialist jobs found in Cedar Falls, IA area

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Communications Specialist
  • Mindlance
  • Waterloo, IA
  • Job Title: Communications Specialist Job Location: Waterloo, IA Zip Code: 50701 Top 3/5 Skills: communication, Adobe Sui...
  • 4/18/2024 12:00:00 AM

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Documentation Specialist
  • Integrated Resources Inc
  • Waterloo, IA
  • Job Title: Documentation Specialist Location: Waterloo, IA 50613(Part Time) Duration: 1.5years contract (Possible Extens...
  • 4/18/2024 12:00:00 AM

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Parts Specialist
  • P&K Midwest
  • Waterloo, IA
  • PARTS SPECIALIST Join a team of John Deere Parts Experts in Waterloo! If you enjoy a fast paced, constantly changing wor...
  • 4/17/2024 12:00:00 AM

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Communications Specialist
  • Acro Service Corp
  • Waterloo, IA
  • 1st shift position, 7 am to 3:30 pm with very little overtime. Your Responsibilities Work to ensure employees are aware ...
  • 4/17/2024 12:00:00 AM

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Marketing Specialist
  • Acro Service Corp
  • Waterloo, IA
  • Job Title: Communications Specialist Duration: 1 year contract with possible extension Location: Waterloo, IA Pay Rate: ...
  • 4/17/2024 12:00:00 AM

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Communications Specialist
  • Mindlance
  • Waterloo, IA
  • Job Title: Communications Specialist Job Location: Waterloo, IA Zip Code: 50701 Top 3/5 Skills: communication, Adobe Sui...
  • 4/15/2024 12:00:00 AM

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Airway Transportation Systems Specialist (SSC Coordinator)
  • Federal Aviation Administration
  • Waterloo, IA
  • ** Airway Transportation Systems Specialist (SSC Coordinator)** **Department of Transportation** ** ATO - Central Servic...
  • 4/14/2024 12:00:00 AM

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Temporary Accounting Specialist
  • QPS Employment Group
  • Allison, IA
  • Position Title: Temporary Accounting Specialist Wage: $20-25/hr. DOE Shift: 1st Hours: Flexible, 8-hour shift between 6a...
  • 3/27/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,056 to $60,868
Cedar Falls, Iowa area prices
were up 0.8% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020