Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Hey PASSIONATE Pet People!
Stay-At-Home Moms!
Outdoorsy Types!
We are seeking our next best Pet Care Specialist / Dog Walker to join our growing team who is interested in making up to $1600/Mo of supplemental or full-time income plus gratuity, bonuses, holiday pay and more!
Welcome to ExecuPets!
We are one of Cleveland's most well-reviewed dog walking and pet sitting companies, covering most of Cuyahoga County.
We need dog walkers and pet sitters in:
Cleveland/Downtown - Bay Village - Westlake - Fairview Park - Rocky River- North Olmsted- Lakewood - Kamm's Corners - Ohio City - Tremont - Bratenahl - Parma Heights/Parma - West Park - Jefferson - University Circle - Shaker Heights - Cleveland Heights Beachwood - Pepper Pike
Some of our most successful team members have included:
Experienced Dog Walkers ** Busy Moms ** Vet Techs ** Vet Tech Students ** Retirees ** College Students ** Freelancers ** Artists ** Professional Musicians ** Book authors/Writers ** Dog Trainers ** FORMER Wag and FORMER Rover walkers (ask us about this!) ... and One Ring Boxer!
As you can see, as long as you have a pet-loving heart - this job appeals to ALL walks of life :)
Here is what we ask you to do:
Between the hours of 8am to 4pm, you will be asked to walk up to 3 dogs at once, privately. We don't "pack walk" with multiple families. You will also be responsible for checking on cats, dogs and sometimes other small 'pocket pets' in their homes, feeding them, loving on them, scooping cat litter, and ensuring their health and wellness are in 'purrfect' shape while they are in your care! We require regular updates to the office and our pet parents, so communication skills are very important!
This job requires you to play with puppies and kittens too! Most of our staff would say its the best job they've ever had!
How Much Can I Make?
Our Pet Care Specialists make up to $1,600.00 a month, part time (plus frequent tips and some bonuses) while caring for dogs, cats, puppies and kittens each week! For those that transition into Full time, they often make $1900!
Our staff report that this is the "best job ever" and "the company really cares and makes it easy."
Hours of availability M-F 8am to 4pm. We also get a lot of morning, night and weekend requests too! So for those of you who want to extra and above, while lovin' on those pets, it's available!
Get excited!.... are you going to be our next Pet Care Specialist?!
Some basic job requirements: - US citizens or legally authorized to work in the US for at least the next 12 months - over 18 years of age - able to pass a background check - local full-time resident of Cleveland or surrounding cities - able to receive payment "on the books" (sorry, we do not pay "under the table") - able to commit to this position for 12 months from date of hire - available FT or PT between the hours of 12pm and 4pm, every weekday, plus some nights and weekends as requested in advance and as available.
THIS POSITION WON'T LAST LONG BUT IS FUR-EVER LASTING.... APPLY TODAY!!
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