Executive Response Specialist jobs in Dothan, AL

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Account Executive
  • KYOCERA Document Solutions America, Inc.
  • Dothan, AL OTHER
  • Overview

    When you join Kyocera Document Solutions KDS Alabama you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

     

    In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work in 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.

     

    As an Account Executive, you will be responsible for selling KDA equipment, services, and supplies to your assigned accounts.

     

    The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, and to influence change does not come around every day.

    Responsibilities

             Be a productive member of a positive, high-achieving team.

             Use a consultative approach to identify business challenges/risks and design tailored solutions that deliver measurable positive outcomes.

             Win new business through strategic prospecting and intelligent discovery.

             Leverage team selling opportunities by engaging with subject matter experts.

             Develop relationships with clients and deliver high levels of client care.

             Develop and maintain a healthy opportunity pipeline to ensure future success.

             Conduct Quarterly Business Reviews with current customer base.

             Use time management skills to drive earnings potential.

             Take ownership in personal development and be open to coaching.

             Responsible for selling Kyocera’s business technology solutions within an assigned territory. The solutions stack includes MNS, Network Infrastructure,       

             Security, Business Continuity, ECM, uCaaS, A/V, and Document Output.

    Qualifications

    Required:

             A minimum of 3 years B2B Sales experience.

             Excellent organizational and time management skills

             Strong communication skills

     

    Preferred:

     

             College degree preferred.

     

     

    Note:

    This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

     

    Kyocera Document Solutions KDS Alabama is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services that enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental, and vision plans, a 401k match, flexible spending, disability, and life insurance, plus paid time off and holidays.

     

    KYOCERA Document Solutions KDS Alabama is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.

  • 20 Days Ago

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Executive Housekeeper
  • Fairfield Inn & Suites - Enterprise
  • Enterprise, AL FULL_TIME
  • “Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the dev...
  • 22 Days Ago

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Account Executive
  • WDFX FOX 34
  • Dothan, AL FULL_TIME
  • SUMMARY OF DUTIES The Account Executive will manage, grow, and develop local and agency advertising while maintaining and building long-term client relationships. ROLE AND RESPONSIBILITIES · Be respon...
  • 3 Days Ago

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Executive Housekeeper
  • TownePlace Suites - Dothan, RAM Hotels
  • Dothan, AL FULL_TIME
  • Who Are We? RAM Hotels is a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a lea...
  • 13 Days Ago

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Executive Housekeeper
  • Springhill Suites Dothan
  • Dothan, AL FULL_TIME
  • Who Are We? RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a lead...
  • 14 Days Ago

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Executive Director
  • Five Star Senior Living
  • Dothan, AL FULL_TIME
  • The Opportunity We are actively seeking an Executive Director to add to our team. The Executive Director is responsible for providing comprehensive leadership for a senior living community in operatio...
  • 1 Month Ago

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0 Executive Response Specialist jobs found in Dothan, AL area

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Delivery Specialist
  • RAC Brands
  • Dothan, AL
  • Job Description Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $14.45? Why should ...
  • 4/26/2024 12:00:00 AM

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Specialist Technician for Installing Auto Glass
  • Glass Doctor
  • Dothan, AL
  • We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick ...
  • 4/26/2024 12:00:00 AM

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Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
  • Department Of The Treasury
  • Dothan, AL
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Entry Level Vehicle Service Specialist - Dothan
  • Metrolube Enterprises
  • Dothan, AL
  • Description Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you wil...
  • 4/25/2024 12:00:00 AM

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Retail Merchandising Specialist
  • TOWNSEND BUILDING SUPPLY INC
  • Dothan, AL
  • Job Details Job Location Corporate Headquarters - Dothan, AL Position Type Full Time Education Level High School Travel ...
  • 4/24/2024 12:00:00 AM

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Access Specialist ACOM Taylor
  • Southeast Health
  • Dothan, AL
  • Southeast. Always the right career direction. Job Description Summary Interviews and obtains all necessary information t...
  • 4/23/2024 12:00:00 AM

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Parts Specialist
  • O'Reilly Auto Parts
  • Bonifay, FL
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Guru Electronic
  • Bonifay, FL
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 4/22/2024 12:00:00 AM

Dothan /ˈdoʊθən/ is a city in Dale, Henry, and Houston counties in the U.S. state of Alabama. It is the county seat of Houston County and the seventh largest city in Alabama, with a population of 65,496 at the 2010 census. It is near the state's southeastern corner, approximately 20 miles (32 km) west of the Georgia state line and 16 miles (26 km) north of Florida. It is named after the biblical city, the place where Joseph's brothers threw him into a cistern and sold him into slavery in Egypt. Dothan is the principal city of the Dothan, Alabama metropolitan area, which encompasses all of Gene...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$42,959 to $56,775
Dothan, Alabama area prices
were up 1.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020