Executive Response Specialist jobs in Eugene, OR

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Tribal Response Program Specialist
  • ctclusi-int
  • Coos Bay, OR FULL_TIME
  • Job Description:

    SUMMARY

    The Department of Natural Resources and Culture (DNRC) mission is to research, monitor, assess, manage, conserve, protect, enhance, utilize, and restore the cultural and natural resources within the Tribes’ area of interest. Natural resources are cultural resources, and many of the Tribe’s values, meanings, and identities are closely linked with features and ecological components of this landscape. The environmental programs within the DNRC’s work supports a robust monitoring program for the health and protection of these resources and the landscape. DNRC staff implement various plans for monitoring baseline environmental trends, investigate pollution due to spills, disturbance, emission-causing climate change, ocean acidification, etc., undertake damage assessments, and implement restoration and effectiveness monitoring where possible. Staff work collaboratively to merge the best available science with Indigenous Knowledge through various programs for the benefit of Tribal membership and future generations.

    The Tribal Response Program Specialist is responsible for the implementation of the Tribal Response Program (TRP). The mission of the Tribal Response Program is to protect the Tribe’s cultural and natural resources through resiliency, prevention, response, cleanup, and natural resource damage assessment. One of the primary responsibilities of the Tribal Response Program is to identify, assess, clean up, and monitor brownfields properties. CTCLUSI’s Tribal Response Program works with Realty and Planning Departments, as well as staff in Forestry, to identify properties for cleanup and remediate them for redevelopment. A secondary responsibility of the Program is to address spills that impair Tribal lands and resources in the Tribe’s Area of Interest. This includes all hazardous materials, including oil spills, chemical spills, and many other contaminants of concern. The Tribal Response Program also works with numerous local, state, and federal partners on emergency preparedness and response, undertaking collaborative protective activities for the benefit of both the Tribal community and community as a whole.

    PRINCIPAL ACTIVITIES & RESPONSIBILITIES

    Brownfields

    • Identify potential brownfield properties in Tribal holding utilizing survey and assessment; oversee contractual and legal assistance.
    • Complete site eligibility forms for identified properties and submit for EPA approval.
    • Coordinate Phase I Environmental Site Assessments review and contract assistance.
    • If needed, Coordinate Phase II and III subsurface testing and cleanup for contaminated properties, contract assistance, all per ASTM standards. Develop and ensure compliance with Quality Assurance Project Plans (QAPPs).
    • Work to obtain No Further Action determination from Oregon Department of Environmental Quality (ODEQ). Facilitate official clearance documentation and needs for Planning Department for applications to BIA for fee-to-trust transfer.
    • Perform site visits to evaluate environmental conditions annually.
    • Maintain Tribal property brownfield inventory and public record.
    • Compile and maintain technical reports and administrative records in an accurate and timely manner, including for EPA ACRES online records.
    • Continue to facilitate environmental activities for Tribal brownfield properties that have received No Further Action from ODEQ.
    • Attend meetings and trainings to better understand brownfield management, implementation, ASTM standards, and other.

    Spill Response, Emergency Response, Resource Protection

    • Support and implement the Tribal Spill Response Plan; Coordinate iterative draft updates under the direction of Tribal Council and in collaboration with local, state, and federal partners.
    • Review spill reports distributed from ODEQ’s Office of Emergency Response (OERS) and the National Response Center (NRC) and evaluate for impacts to Tribal assets and resources. Utilize GIS, Indigenous Knowledge (IK), NOAA’s Environmental Sensitivity Index (ESI), and other resource databases. Participate in Incident Command with local and regional agencies to ensure resource protection, mitigation, and follow-up with natural resource damage assessment (NRDA).
    • Participate in drills and exercises with other spill and emergency response partners, such as the Coast Guard (USCG), ODEQ, and the Regional Response Team (RRT).
    • Attend meetings to participate with interagency planning for spill and emergency response, such the Northwest Area Committee (NWAC), RRT, USCG Sector Columbia River Area Committee, and Local Emergency Planning Committee (LEPC).
    • Provide input regarding activities that may impact Tribal resources within the Tribe’s Area of Interest.

    Program Management and Capacity Building

    • Manage and implement the Tribal Response Program’s four elements funded through the EPA’s Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) Section 128(a) grant.
    • Collaborate with other grant programs under the EPA’s Performance Partnership Grant (PPG), the General Assistance Program (GAP), and other grants supporting department environmental functions.
    • Support the implementation of the Tribe’s Integrated Solid Waste Management Plan, EPA Tribal Environmental Plan, Department Strategic Plans, Air and Water and Land Quality Assurance Project Plans, Water Quality Standards, and others.
    • Assist with providing opportunities for program outreach and education.
    • Apply for grant funding to continue primary duties or to grow capacity.
    • Complete relevant technical trainings, such as HAZWOPER, Incident Command System, First Aid / CPR, GIS, ASTM, spill response and oil science, etc.
    • Work with interns, contractors, students, and researchers to manage the program and build capacity.
    • Develop cooperative agreements to collaborate with agencies (Tribal, state, federal, local) for improvement of water quality, air quality, spill response, habitat enhancement for traditional resources (including restoration and invasive species removal).
    • Develop capacity to include the use and protection of IK policies & procedures.
    • Work on various special projects as assigned by the Director, Assistant Director, or the Chief Executive Officer.

    WORKING CONDITIONS & ENVIRONMENT / PHYSICAL & MENTAL DEMANDS

    • Requires the ability to manage moderate levels of stress arising from schedules, workload, diverse or adversarial stakeholders, etc.
    • Must be able to walk, talk, hear, use hands to handle, feel or operate objects, tools, or controls, and reach with hands and arms.
    • Vision abilities required by this job include close vision, distant vision, and the ability to adjust focus.
    • Work effectively in a team environment with a diverse technical, professional, and administrative staff.
    • Work effectively in a negotiating environment where others may have diverse and competing interests and may be uncooperative or adversarial.
    • Requires occasionally irregular working schedules evening and weekend meetings, out-of-area travel for meetings, conferences, workshops, trainings, etc.

    LEVEL OF AUTHORITY & RESTRICTIONS

    • No supervisory authority.

    JOB LOCATION
    Tribal Administrative Office
    1245 Fulton Avenue
    Coos Bay, Oregon 97420

  • 10 Days Ago

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Executive Director Specialist RN
  • Gentiva Hospice
  • Eugene, OR FULL_TIME
  • Our Company Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering ...
  • 1 Month Ago

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Executive Director Specialist RN
  • Gentiva
  • Eugene, OR FULL_TIME
  • Our Company Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering ...
  • 1 Month Ago

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Pilot Fixed Wing King Air
  • Global Medical Response
  • North Bend, OR FULL_TIME
  • NOW HIRING - King Air C90 Pilot - North Bend, OR$107,256 - $117,982 (Equals base plus 20% Geo Modifier)$15K sign on bonus (after successful completion of training/checkride) NO TRAINING CONTRACT!!$40K...
  • 1 Day Ago

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LPN (Licensed Practical Nurse) Eugene, OR ($36.00-$54.00 an Hour)
  • Executive Recruiting Network
  • Eugene, OR FULL_TIME
  • Executive Recruiting Network is looking for a Licensed Practical Nurse at a healthcare facility located in Eugene, OR Pay Rate: $36.00-$54.00 per hour. Full Time/Part Time/Per-Diem Health Insurance Re...
  • Just Posted

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CNA (Certified Nursing Assistant) Eugene, OR ($26.00-$39.00 an Hour)
  • Executive Recruiting Network
  • Eugene, OR FULL_TIME
  • Executive Recruiting Network is looking for a Certified Nursing Assistant at a healthcare facility located in Eugene, OR Pay Rate: $26.00-$39.00 per hour. Full Time/Part Time/Per-Diem Health Insurance...
  • Just Posted

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0 Executive Response Specialist jobs found in Eugene, OR area

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Compensation Specialist
  • Roseburg Forest Products
  • Springfield, OR
  • Description Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading pr...
  • 4/26/2024 12:00:00 AM

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Delivery Specialist
  • RAC Brands
  • Eugene, OR
  • Job Description Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $17? Why should I a...
  • 4/26/2024 12:00:00 AM

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Authorization Specialist
  • New Horizons In Home Care
  • Eugene, OR
  • The team at New Horizons In-Home Care works together to provide friendly, efficient, and consistent support to Adults, M...
  • 4/25/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Corvallis, OR
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Total Rewards Specialist
  • Sonicwall
  • Eugene, OR
  • Title: Benefits Specialist with Total Rewards TeamAs a Benefits Specialist, you will be a key member of small Total Rewa...
  • 4/24/2024 12:00:00 AM

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Receiving Specialist
  • Comoto
  • Springfield, OR
  • Company Description Total compensation: $15.00 - $17.00+ / hour Comoto Holdings is America's largest and fastest-growing...
  • 4/24/2024 12:00:00 AM

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Compensation Specialist
  • Roseburg Forest Products
  • Springfield, OR
  • Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading producers of p...
  • 4/24/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Eugene, OR
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/18/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$50,002 to $66,083
Eugene, Oregon area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020