Executive Response Specialist jobs in Gary, IN

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Response Specialist
  • Damar Services, Inc.
  • East Chicago, IN FULL_TIME
  • At Damar, our people are remarkable! Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of people with a wide range of skills and experiences interested in careers that matter. We provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, belonging, acceptance, innovation and fun, Damar Services offers you the opportunity to do remarkable work!

     

    Our Resource Specialist position is one of Damar's most unique roles! This position strives to provide assistance to staff by role modeling, teaching appropriate responses, and completing program implementation. Resource Specialists are also expected to respond to crisis situations for the Agency.

     

    Some of the ways we reward our remarkable Resource Specialists...

    • Pay for school with up to $3,000 a year in Tuition Assistance
    • Enjoy Medical, Dental and Vision Insurance options
    • Save for your retirement with our 401(k) Plan Participation
    • Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
    • Protect your income through Short Term and Long Term Disability Insurance options
    • Enjoy eligible holidays at home while getting paid with our Paid Holiday plan
    • Take paid time off for rest and relaxation with our PTO plan
    • Receive world-class training of verbal intervention & physical management techniques

    Some of the ways you will be making a difference...

    • Effectively responds to and manages crisis situations for all Damar programs - taking the leadership role in de-escalation and/or intervention when needed.
    • Initiates special precautions for clients that exhibit and meet high risk behavior criteria.
    • Takes appropriate action regarding any events that affect the mental and physical well-being of the residents, including but not limited to, providing client and staff support, informal training and crisis management.
    • Understands behavior support plans for high acuity clients.
    • Assists in providing transportation for clients in an event of behavioral concern.
    • Remains awake and engaged at all times – provides safety, security and surveillance duties via vigilant monitoring and active interactions with staff.
    • Evaluates visual data to determine compliance with standards and expectations.
    • Collects, reviews, and enters incident reports to electronic database.
    • Ensures adequate staffing ratios are present and responds to campus management for any needs or requirements in this regard.
    • Completes drafts and verifies incident reports.
    • Calls staff and/or goes onto unit to collect data.
    • Input relevant actions into MedEZ.
    • Identify critical incidents.
    •  

    What you need to be considered...

     

    Education:

    • High School Diploma or GED required.

       

    Experience:

    • Must have six months of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population.

    Equipment Familiarity:

    • Proficiency with MS Office applications including: Word, Excel, Outlook and PowerPoint.

     

    Certifications, Licenses or Special Training:

    • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification if working in children’s residential home/unit licensed by Dept. of Child Services (DCS).
    • Ability to pass and maintain CPR certification.

    • Minimum age of 21 depending on program and/or department requirements.

    • Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.

    • Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).

    • Successful completion of pre-employment drug screen and physical required. 

    Essential Job Functions:

    Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

    Vision: See in the normal visual range with or without correction.

    Hearing: Hear in the normal audio range with or without correction.

  • 8 Days Ago

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Response to Intervention Aide (RTI)
  • East Porter County School Corporation
  • Kouts, IN FULL_TIME
  • Tutoring students in Core content areas: English, Math, Science and Social Studies. Tutoring will most often include monitoring classwork completion and re-teaching skills as needed.Working with the R...
  • 15 Days Ago

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Special Response Registered Nurse
  • Franciscan Health
  • Munster, IN FULL_TIME
  • Franciscan Health Munster Campus 701 Superior Avenue Munster, Indiana 46321 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Alliance is one of the largest Catho...
  • 1 Day Ago

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Pilot in Command Gulfstream G280
  • Executive Jet Management
  • Gary, IN FULL_TIME
  • Purpose of Position Executive Jet Management, a Berkshire Hathaway company, is seeking qualified candidates for a G280 aircraft based at GYY airport in Gary IN. This is a 3- pilot account supported by...
  • 12 Days Ago

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Lead Pilot in Command G450
  • Executive Jet Management
  • Gary, IN FULL_TIME
  • Purpose of Position Executive Jet Management, a Berkshire Hathaway company, is seeking qualified candidates for a G450 aircraft based in Gary IN at GYY airport. This is a 2- pilot account supported by...
  • 8 Days Ago

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Superintendent - Construction
  • Sandias Executive Search
  • Merrillville, IN FULL_TIME
  • Are you a Superintendent with expertise in ground-up and renovation projects for water and wastewater treatment plants? If so, we want to hear from you! With 20 years of experience, this $400M Midwest...
  • 2 Months Ago

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0 Executive Response Specialist jobs found in Gary, IN area

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Business Process Expert
  • FUCHS LUBRICANTS CO.
  • Harvey, IL
  • Moving your World by focusing on your success: FUCHS offers a challenging and rewarding working environment where employ...
  • 4/19/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Oakbrook Terrace, IL
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/18/2024 12:00:00 AM

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Freelancing Expert - Media Buyer
  • Fud, Inc.
  • Chicago, IL
  • Fud, the "World's First Social Hustling Community" is seeking a Freelancing Expert - Media Buyer to join our team. As a ...
  • 4/18/2024 12:00:00 AM

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IT Controller Specialist
  • Epitec
  • Chicago, IL
  • Epitec POSITION: Program Manager JOB TYPE: W2, 11 month contract LOCATION: Chicago, IL JOB SUMMARY FOR PROGRAM MANAGER: ...
  • 4/18/2024 12:00:00 AM

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Expert NetDevOps Engineer - Remote
  • Veradigm
  • Chicago, IL
  • Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholder...
  • 4/16/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Chicago, IL
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/15/2024 12:00:00 AM

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Climate Change Specialist
  • New York Technology Partners
  • Schaumburg, IL
  • Job title: Climate Solutions Consultant (Resilience & Business Sustainability) Location: Schaumburg, IL Position: Long t...
  • 4/15/2024 12:00:00 AM

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Accountant Senior- Quik books expert
  • Lodaat LLC
  • Oak Brook, IL
  • Job Description Job Description We are looking for an Accountant Senior to join our team! You will be responsible for pr...
  • 4/15/2024 12:00:00 AM

Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group. The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,902 to $65,951
Gary, Indiana area prices
were up 1.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020