Executive Response Specialist jobs in Grand Forks, ND

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Flight Nurse
  • Global Medical Response
  • Grand Forks, ND FULL_TIME
  • FLIGHT NURSE INCENTIVES

    • Starting Range $85,000-$88,000 annually
    • Schedule is a 5 days on/10 days off rotation
    • Company paid crew housing while on shift

    We're hiring Flight Nurses to provide direct patient care in accordance with GMR protocols and/or medical direction. They also assist with coverage of open shifts as needed with the assigned area.


    JOB DUTIES

    • Responsible for completion and submission of electronic patient care record for each dispatched flight within specified time frame, and for daily base checks, which includes narcotic count
    • Provide pre-hospital and intra-hospital advanced life support care from initial contact until patient care is relinquished to the accepting medical facility maintaining thorough patient care documentation
    • Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences
    • Maintain documentation of required licensure, certifications, continuing education, safety, and advanced procedures in the Employee Education Manual
    • Knowledgeable in use and routine maintenance of all equipment and supplies used by emergency programs
    • Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and the public
    • Functions as a medical flight member
    • Attends pre-mission briefings and mission debriefing and completes necessary documentation
    • Assists in pre-mission liftoff checklist and Pilot assistance when needed, e. radio, navigational, and visual observation activities
    • Complies with safety standards to assure safety of self, medical personnel, patient, and equipment prior to liftoff
    • Conducts aircraft safety briefings as needed
    • Other duties as assigned

    QUALIFICATIONS

    Experience:

    • Minimum of three (3) years' experience in an emergency or critical care setting required
    • Flight experience preferred

    Education:

    • Current RN licensure in the states served by the assigned area required
    • EMT Certification in state(s) where required
    • AHA BLS, ACLS, PALS, NRP required prior to flight status. Will be required to obtain trauma certification within 6 months of hire
    • Advanced Certification (CEN, CCRN, CFRN) preferred, required within 12 months from date of hire
    • Instructor certifications in BLS, ACLS, PALS/PEPP, ITLS/PHTLS preferred

    Physical Demands:

    • Must be willing to shave facial hair (if needed) to fit a N95 mask
    • Must possess the gross and fine motor skills necessary to sufficiently provide the full range of safe and effective patient care activities
    • Lift and/or move up to 150 pounds cumulative with assistance
    • Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception and the ability to adjust focus
    • Must be able to work a flexible work schedule

    GUIDING VALUES AND BEHAVIORS

    Employee must consistently exhibit our guiding principles:

    • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
    • One Team - We respect each other and achieve together what no individual can alone.
    • Innovation - We are driven to develop solutions that inspire progress.
    • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
    • Ownership - We are accountable for what we do and take pride in how we do it.
    • Citizenship - We are dedicated to being good stewards in the communities we serve.

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.


    EOE including Veterans and Disabled

     

  • 7 Days Ago

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Market President
  • The Executive Group
  • Grand Forks, ND FULL_TIME
  • Market President, Grand Forks, ND A long-standing respected bank in the Grand Forks market is in need of a Market President who can lead their Lending Team on-site and carry a VIP portfolio of special...
  • Just Posted

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City Administrator - Crookston, Minnesota
  • Baker Tilly Public Sector Executive Recruitment
  • Crookston, MN FULL_TIME
  • First review of applications will occur on March 22, 2024. Crookston (pop. 7,482), located in northwestern Minnesota, is seeking a dynamic and experienced leader to step into the role of City Administ...
  • 21 Days Ago

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Executive Housekeeper
  • Hotel Equities
  • Grand Forks, ND FULL_TIME,PART_TIME
  • Job Summary:We are seeking a highly skilled and experienced Executive Housekeeper to join our team. As an Executive Housekeeper, you will be responsible for overseeing and managing all aspects of hous...
  • 10 Days Ago

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Executive Chef
  • AccorHotel
  • Perth, ND FULL_TIME
  • Company DescriptionOur HotelAt AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel ...
  • 11 Days Ago

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Executive Director
  • Northland Potato Growers Association
  • East Grand Forks, MN FULL_TIME
  • Northland Potato Growers Association (NPGA) seeks a dynamic and visionary Executive Director to provide strategic leadership and oversee the non-profit organization's day-to-day operations. The Execut...
  • 4 Days Ago

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0 Executive Response Specialist jobs found in Grand Forks, ND area

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TO GO Specialist
  • Red Lobster
  • Grand Forks, ND
  • "Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enh...
  • 4/18/2024 12:00:00 AM

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Delivery Specialist
  • Rent-A-Center
  • Grand Forks, ND
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $18.50? Paid Time Off and Sunday Of...
  • 4/16/2024 12:00:00 AM

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Delivery Specialist
  • RAC
  • Grand Forks, ND
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $18.50? Paid Time Off and Sunday Of...
  • 4/16/2024 12:00:00 AM

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Delivery Specialist
  • Rent-A-Center Inc.
  • Grand Forks, ND
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $18.70? * Paid Time Off and Sunday ...
  • 4/16/2024 12:00:00 AM

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O&M Specialist
  • Johnson Controls International
  • Grand Forks, ND
  • What you will do As a HVAC O&M Specialist with Johnson Controls you will perform assigned system commissioning using Joh...
  • 4/15/2024 12:00:00 AM

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Operations & Maintenance Specialist III (Temp-to-Perm)
  • Experis
  • Grand Forks, ND
  • Our client, a prominent player in the automotive and building technology sector is seeking a Operations & Maintenance Sp...
  • 4/15/2024 12:00:00 AM

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Senior Living Sales Specialist
  • Sanford Health
  • East Grand Forks, MN
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 4/15/2024 12:00:00 AM

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Customer Care Support Expert - Grand Forks, ND
  • Midco Rural Internet
  • Grand Forks, ND
  • ** Customer Care Support Expert - Grand Forks, ND** **Job Category****:** Customer Svc - Call Ctr **Requisition Number**...
  • 4/14/2024 12:00:00 AM

Grand Forks is 74 miles (119 km) north of the Fargo-Moorhead area and 145 miles (233 km) south of Winnipeg, Manitoba. Grand Forks is on the western bank of the Red River of the North in an area known as the Red River Valley. The term "forks" refers to the forking of the Red River with the Red Lake River near downtown Grand Forks. According to the United States Census Bureau, the city has a total area of 20.09 square miles (52.03 km2), of which, 19.91 square miles (51.57 km2) is land and 0.18 square miles (0.47 km2) is water. Since it is in one of the flattest parts of the world, the city has f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,955 to $62,056
Grand Forks, North Dakota area prices
were up 0.8% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020