Executive Response Specialist jobs in Montgomery, AL

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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AUM - Graduate Associate Dean for Academics and Evaluation in the School of Nursing
  • Academic Career & Executive Search
  • Montgomery, AL FULL_TIME
  • Auburn University at Montgomery (AUM)
    Graduate Associate Dean for Academics and Evaluation in the School of Nursing

    Academic Career & Executive Search is pleased to assist Auburn University at Montgomery (AUM) in its search for Graduate Associate Dean for Academics and Evaluation in the School of Nursing.

    Auburn University at Montgomery offers the best of all worlds with its intimate campus that also extends the benefits of a larger university system and flagship campus. With a prestigious legacy and D2 sports, Auburn University at Montgomery is a regional college experience with a large university support system. Offering one of the most diverse campus experiences in the South, AUM’s Strategic Plan and Master Plan reflect a commitment to providing high-quality living and learning environments for students, faculty, and staff. 

    This role offers wide reaching and extensive support from top leadership, including both the Provost and Chancellor. Additionally, the Dean of the School of Nursing is committed to lend further support to the next Graduate Associate Dean by mentoring this individual for possible future leadership positions.

    The Graduate Associate Dean for Academics and Evaluation serves as a chief assistant to the Dean in the administration of the School of Nursing (SON) which may include, but is not limited to academic policies, faculty recruitment and development, program development, program review, student advisement, indirect supervision of teaching, administers and advances the instructional programs, curricula, and provides for an environment which fosters positive attitudes, recognition, creativity, respect for diversity, and opportunities for personal and professional growth. This role provides administrative leadership for institutional assessment and quality improvement initiatives in the SON. 

    This position reports directly to the Dean of the College of Nursing and Health Sciences, and chief nurse administrator. This is a 12-month, tenure track faculty position. This position is open at the rank of Associate or Full Professor. 

    Responsibilities
     
    1. Responsible for oversight and coordination of all graduate educational programs and activities that support student recruitment, education, and retention in the graduate nursing programs. 
    2. Support faculty planning for the development of contemporary new degree programs and evolving existing degree programs. 
    3. Oversee the compliance of the School of Nursing with all regulatory requirements such as: The. Alabama Board of Nursing (ABON), Alabama Commission on Higher Education, National Organization of Nurse Practitioner Faculty, as well as lead the SON is all accreditation, evaluation, and site visits for graduate programs. 
    4. Create and facilitate alignment/ partnerships with colleges, health systems, and other groups to formulate and implement innovative learning models. 
    5. Participate in hiring, career development, and evaluation of qualified and diverse SON faculty and staff. 
    6. Assesses clinical facility placement needs and evaluates the quality of clinical facilities in accordance with accreditation and ABON rules and regulations. 
    7. Maintains personal academic faculty obligations in teaching, service, and research in accordance with area of expertise. 
    8. Maintains currency of knowledge in nursing education by attending state and national meetings of nursing educators and administrators. 
    9. In partnership with the dean, organizes, plans, and implements nursing ceremonies such as Pinning and Recognition Ceremony, Scholarships and Awards, and White Coat Ceremony to name a few. 
    10. Effectively represents the dean in her absence at internal and external events and with other stakeholders. 
    11. Assists the dean in planning teaching assignments, committee assignments, and other needs as necessary. 
    12. Assists in the implementation of the university strategic plan. 
    13. Provides leadership and direction for all Graduate Program Coordinators across all graduate programs on an ongoing basis.  
    14. Assist the dean with fundraising events, grant writing for major projects and equipment. 
    15. Assists School and College officials in resolving faculty and student issues related to nursing programs.  

    Minimum Requirements: 
    • Associate/Full Professor in a School of Nursing. 
    • Depending on clinical/academic qualifications, associate deans may hold faculty rank and tenure. 12-month full-time position. 
    • Teaching responsibilities is half of a full-time tenured/tenure track faculty member. 
    • Doctoral Degree in Nursing or related field, Master of Science in Nursing degree from a regionally accredited institution & unencumbered current RN license.  
    • Minimum three to five years of experience in higher education and academic nursing administration. 
    • Excellent interpersonal, written, and verbal communication skills. 
    • Evidence of research or creative activities and leadership.  

    Preferred Qualifications: 
    • Experience leading curriculum changes, accreditation, quality improvement and continuous improvement. 
    • Experience in managing groups of personnel including interviewing, hiring, evaluating, and counseling faculty and staff. 
    • Experience with Advanced Practice Registered Nursing (APRN) programs.  

    About the Institution

    Auburn University at Montgomery (AUM) is a comprehensive public university and is the metropolitan campus of Auburn University. Located in the state capital on a 500-acre campus, AUM enrolls approximately 5000 undergraduate and graduate students and attracts a diverse student body. AUM is ranked by U.S. News and World Report as one of the top twenty-five Comprehensive Regional Universities in the South and by the Princeton Review as one of the best colleges in the Southeast. 

     
    Living in the Area

    Montgomery is a diverse city offering an array of cultural and recreational opportunities including the Alabama Shakespeare Festival, world-class museums and memorials including the Legacy Museum and the National Memorial for Peace and Justice, a ballet company, a natural habitat zoo, a chamber music society, an independent film theater, and the Montgomery Biscuits Double-A baseball team; it is home to Maxwell-Gunter Air Force Base and Air University, Hyundai Motor’s U.S. production facility, and the headquarters of leading non-profits including Equal Justice Initiative and the Southern Poverty Law Center. The campus is within a two-and-a-half-hour drive to Atlanta, ninety minutes to Birmingham, and less than three hours to the Gulf Coast. To learn more about Montgomery, visit https://issuu.com/montgomerycvb/docs/whitewater_visitor_guide

    To Apply 

    Please apply through the application link and do not email applications. 

    Applications will be reviewed as they are received and should include a cover letter and curriculum vitae. Ideally cover letters should not exceed two pages. All applications are treated confidentially.

    Inquiries, referrals, and nominations are also treated confidentially.

    Inquiries and questions: Please send to AUMGADENursing@acesrch.com 
    Nominations and referrals: Please send the nominees’ name, title, and contact information if available to nominations@acesrch.com 

    Institution’s EEO Statement
    Auburn University at Montgomery is an Equal Opportunity Employer committed to achieving excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities.

  • 7 Days Ago

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AUM - Undergraduate Associate Dean for Academics & Evaluation in the School of Nursing
  • Academic Career & Executive Search
  • Montgomery, AL FULL_TIME
  • Auburn University at Montgomery (AUM) Undergraduate Associate Dean for Academics & Evaluation in the School of Nursing Academic Career & Executive Search is pleased to assist Auburn University at Mont...
  • 8 Days Ago

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Executive Sales Specialist - Local Dallas Metro, New Orleans, or AL
  • Pearson
  • Montgomery, AL FULL_TIME
  • Executive Sales Specialist Join Us in Transforming Education! We believe that diversity and inclusion are fundamental to making our workplace more innovative and vibrant. People are at the heart of wh...
  • 24 Days Ago

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Sales Executive
  • N2 - All Jobs
  • Montgomery, AL FULL_TIME
  • As the nation’s leader in helping businesses efficiently connect with the top realtors in their market, The N2 Company produces high-quality monthly publications, targeted digital advertising and excl...
  • 2 Days Ago

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Executive Housekeeper
  • Fairfield Inn & Suites - Montgomery
  • Montgomery, AL FULL_TIME
  • Executive Housekeeper Location: Montgomery, AL, 36105 Job Description The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department in a hotel or resort. ...
  • 3 Days Ago

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Executive housekeeper
  • Ascent Hospitality
  • Montgomery, AL FULL_TIME
  • Position : Executive Housekeeper Location : Montgomery, AL Job Id : 212 # of Openings : 1 Executive Housekeeper Location : Montgomery, AL, 36105 Job Description The Executive Housekeeper is responsibl...
  • 3 Days Ago

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New Vehicle Engineering Specialist (General Assembly)
  • TRC Talent Solutions
  • Montgomery, AL
  • We are looking for a New Vehicle Engineering Specialist in the General Assembly for our clients new Product Launch! This...
  • 3/29/2024 12:00:00 AM

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Quality Specialist
  • Amentum
  • Montgomery, AL
  • Job Description Amentum is seeking a **Quality Specialist** to join our Commercial Operations and Maintenance Team. The ...
  • 3/29/2024 12:00:00 AM

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New Vehicle Engineering Specialist (General Assembly)
  • TRC Talent Solutions
  • Montgomery, AL
  • We are looking for a New Vehicle Engineering Specialist in the General Assembly for our clients new Product Launch! This...
  • 3/28/2024 12:00:00 AM

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Personal and Work Life Core Compliance Expert
  • Ladgov Corporation
  • Montgomery, AL
  • Major Duties and Responsibilities Provide family-focused education and support services. Conduct initial and crisis asse...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Prattville, AL
  • Now Hiring! Sleep Expert - Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/27/2024 12:00:00 AM

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Recruitment Specialist
  • Guardian Credit Union
  • Montgomery, AL
  • Responsible for management of the recruitment functions for the organization. Develops and implements recruiting strateg...
  • 3/27/2024 12:00:00 AM

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Network Specialist
  • Roc Search
  • Montgomery, AL
  • Roc Search is partnering with a State Agency in Alabama to find a Network Specialist to join their IT team. They're look...
  • 3/27/2024 12:00:00 AM

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Employment Assistance and Volunteer Resources Core Compliance Expert (CCE)
  • Totally Joined for Achieving Collaborative Techniques
  • Montgomery, AL
  • About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disab...
  • 3/26/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$44,682 to $59,054
Montgomery, Alabama area prices
were up 1.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020