Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
In-Home sales: Kitchen Designer
RIHI is a full-service Kitchen and Bath Remodeling company specializing in residential remodeling. We have been family-owned and operated for 75 years. Our mantra is to give our customers a red carpet experience paired with the care-free, start-to-finish process we are known for.
Due to high demand, we are currently seeking two experienced, professional Kitchen Designers to join our team. This is a full-time position offering Top compensation, including salary, commissions, bonuses, and an extensive benefits package. The income potential is $175,000 with commission.
Qualified candidates must successfully guide our customers through their kitchen remodeling projects. The kitchen designer will work closely with customers to assess their needs, answer questions, provide a great design experience, and close the sale.
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