Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Lisbon Emergency Response (LER) is seeking part time per diem (at will) firefighter EMT's.
Shifts consist of 10-hour days (7am to 5pm) also covering some night shifts. Pier-Diem staff duties include but not limited to Fire Suppression, Fire Rescue, EMS Services, and Equipment Maintenance.
Applicants must meet the minimum qualifications below:
-21 Years of Age
-Strong Leadership Skills Required
-Firefighter 2 Certification
-Haz-Mat Ops
-CT Licensed EMT
-Valid Drivers License CDL or Q Endorsement.
-Must be able to establish and maintain a good working relationship with the Volunteers of the Lisbon Fire Department, mutual aid fire departments, hospital staff, police departments, and general public.
Pay Rate: $20.00 per hour for Firefighter EMT's.
If you would like to join our team and meet the qualifications highlighted above please submit your application.
Job Types: Part-time, Temporary
Pay: $20.00 - $24.00 per hour
Shift:
Application Question(s):
License/Certification:
Work Location: In person
Clear All
0 Executive Response Specialist jobs found in Norwich, CT area