Executive Response Specialist jobs in Rochester, NY

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Lawn Specialist
  • TruGreen - Lawn Specialist - Rochester, NY
  • Silver Lake, NY FULL_TIME
  • TruGreen is Hiring Residential Lawn Specialists
    Immediate Openings in Rochester, NY

    At TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work. #BeTruGreen and find yourself with a satisfying and rewarding career

    Benefits

    • Start at $18 per hour
    • Average income is $850 - $1,200 per week* - Based on hourly rate and average bonuses earned for qualifying specialists meeting performance expectations
    • A job that keeps it interesting—no two days are alike, and you get to work outside instead of inside a stuffy office
    • Awesome teammates who are dedicated to our values, customers, lawn science, and YOU
    • Affordable medical and prescription drug plans
    • Financial health resources, including 401k
    • Training & development
    • PTO & sick leave

    Get Started

    • STEP ONE: Request info by submitting this form
    • STEP TWO: Complete the TruGreen online application (Provided upon completion of step one and takes about 10 min)
    • STEP THREE: Connect with a talent specialist to discuss the available roll (We'll contact you at the number provided)

    Job Description

    You are a TruGreen ambassador, responsible for creating positive relationships between our customers and our products. You help our customers live life outside.

    • Administer timely lawn applications
    • Diagnose and correct customer problems through service calls and other communications
    • Recommend and sell products and service information to new and existing customers, resulting in the growth of our customer base
    • Complete production reports, new sales forms, customer invoice forms, daily vehicle inspection reports, and cancel/skip notices

    About TruGreen
    As America's number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn and tree & shrub services, we help improve the health and beauty of outdoor spaces everywhere, so people can live life outside.

    Requirements

    • The ability to speak, read, and write fluently in English is required
    • You MUST BE physically located in the United States while performing this job
    • All positions require a valid driver's license and some may require appropriate state/local licensing

    Interested in a career with TruGreen? Apply Now

    We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

  • 1 Day Ago

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Siding Installer
  • Tom Petro Siding Specialist
  • Dundee, NY FULL_TIME
  • Overview:We are seeking a Siding Installer to join our team. Experience not necessary.As an Installer, you will be responsible for performing various tasks, such as siding installation, gutters, windo...
  • 6 Days Ago

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EMT Basic
  • Global Medical Response
  • Rochester, NY FULL_TIME
  • Emergency Medical Technician-Basic (EMT-B) IMMEDIATELY HIRING! EMT FULL-TIME or PART-TIME Opportunities Part-time pay starts at $16.61/hr. and up, based on your years of expereinceFull-time starts at ...
  • 18 Days Ago

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Dispatch associate
  • Global Medical Response
  • Rochester, NY FULL_TIME
  • American Medical Response (AMR) Rochester, NY Dispatcher Starting pay is $18.64 per hour and up, based on your years of experience We're hiring Dispatchers that will respond to emergency and non-emerg...
  • Just Posted

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Supply Service Technician
  • Global Medical Response
  • Rochester, NY FULL_TIME
  • Supply and Service Associate IMMEDIATELY HIRING! SUPPLY AND SERVICE ASSOCIATE FOR FULL-TIME Opportunity STARTING PAY OF $16.00 AN HOUR BASED ON EXPERIENCE! We're hiring a Supply and Service Associate ...
  • 11 Days Ago

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Emergency Response Center Dispatcher
  • Doyle Security Systems
  • Rochester, NY FULL_TIME
  • We are now offering a $1,000 sign-on bonus for each new Emergency Response Center Dispatcher!Doyle Security Systems, Inc. is a “Best Company to Work for in New York.” We provide comprehensive benefits...
  • 22 Days Ago

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0 Executive Response Specialist jobs found in Rochester, NY area

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Maintenance Program Specialist
  • Constellation Energy
  • Ontario, NY
  • COMPANY OVERVIEW As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-bui...
  • 4/24/2024 12:00:00 AM

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Corporate Payroll Specialist
  • Paychex Deutschland Gmbh
  • Rochester, NY
  • OverviewThe incumbent is responsible for entering and processing payroll, running reports, and other payroll-related tas...
  • 4/24/2024 12:00:00 AM

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Training Design & Delivery Specialist I - 000856
  • Excellus BlueCross BlueShield
  • Rochester, NY
  • ** Training Design & Delivery Specialist I - 000856** **Job Category****:** Non Manager **Requisition Number****:** TRAI...
  • 4/24/2024 12:00:00 AM

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Child Life Specialist 1
  • University of Rochester
  • Rochester, NY
  • GENERAL PURPOSE Provides evidence-based, developmentally appropriate child life interventions that include therapeutic p...
  • 4/24/2024 12:00:00 AM

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Residential Lawn Specialist
  • TruGreen
  • Rochester, NY
  • Salary: $16.00 an hour R20453 100889 40 Ridgeland Road, Rochester, New York 14623 T ruGreen accepts applications on an o...
  • 4/24/2024 12:00:00 AM

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Publishing Technologies Specialist
  • Ortho Clinical Diagnostics
  • Rochester, NY
  • The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-...
  • 4/22/2024 12:00:00 AM

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Corporate Payroll Specialist
  • Paychex
  • Rochester, NY
  • Overview: The incumbent is responsible for entering and processing payroll, running reports, and other payroll-related t...
  • 4/21/2024 12:00:00 AM

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Associate, Pharmacy Specialist
  • MVP Health Care
  • Rochester, NY
  • Associate, Pharmacy Specialist 625 State St, Schenectady, NY 12305, USA Rochester, NY, USA Tarrytown, NY, USA Vermont, U...
  • 4/19/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,153 to $64,961
Rochester, New York area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020