Executive Response Specialist jobs in Scranton, PA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

L
CLEANING Validation Specialist
  • Lenox Executive Search
  • Swiftwater, PA CONTRACTOR
  • 9 Month CONTRACT role with strong potential to extend for the right candidate. Seeking a strong CLEANING VALIDATION specialist. Start ASAP with possibility to extend after December 2024. Pay range 55-70.

    Lenox Executive Search is seeking an experienced Cleaning Validation Specialist to fill a 9 month extendable contractual role with a global pharmaceutical company in .Swiftwater, PA. Must have 2 total years of CLEANING VALIDATION experience working in a biologic, vaccine or pharma industry

    REQUIREMENTS for the CLEANING VALIDATION SPECIALIST:

    • Experience in cleaning validation in the biologics or vaccine industry to include the following:

    o Experience in authoring, reviewing, executing and approving validation documents.
    o Interface with Quality organization and the ability to defend rationale in validation documents.
    o Ability to develop cleaning cycle and lead the investigation or trouble shooting.
    o Ability to review and analyze data.

    • Cleaning Validation experience

    o Acceptance criteria determination
    o Sampling plans and sample size determination
    o Rinse and Swab sampling experience
    o Bracketing and worse case rating
    o QC testing requirements
    o Dirty hold times and clean hold times

    • EXCELLENT communication skills
    • Ability to manage, execute and troubleshoot on their own
    • Strong Microsoft Suite skills (Word, Excel, Project, Outlook)
    • BS/MS degree
    • 2 total years of experience working in a biologic, vaccine or pharma industry
    • Experience writing and revising documents (e.g. testing methods, protocols, reports)
    • Experience performing testing in a GMP setting
    • Proficiency in utilizing documentation system to author protocols and reports
    • Experience participating in teams and collaborative work environments.
    • Team environment a must
    • E Doc/GEODE experience with a working knowledge of templates, workflows and approval process
    • Strong root cause analysis with cGMP experience.
    • Mainly M-F with some flexibility in working hours. Will work some form of 8 hours within 7am and 5pm. Manager flexible. Must be open to very occasional weekend work or overtime if needed. May also need to switch a shift from morning to afternoon on occasion.
    • Start ASAP with possibility to extend after December 2024.
    • Mostly hybrid - will usually be 4 days onsite and one remote but manager prefers flexibility just in case they are needed onsite the extra day.

    Job Type: Contract

    Pay: $55.00 - $70.00 per hour

    Expected hours: No less than 40 per week

    Benefits:

    • Flexible schedule
    • Health insurance
    • Paid time off

    Payment frequency:

    • Paid biweekly

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Education:

    • Bachelor's (Required)

    Experience:

    • Pharma industry Cleaning Validation: 2 years (Required)
    • authoring, reviewing, executing validation document: 2 years (Required)
    • GMP root cause analysis: 2 years (Required)

    Ability to Commute:

    • Swiftwater, PA 18370 (Required)

    Ability to Relocate:

    • Swiftwater, PA 18370: Relocate before starting work (Required)

    Work Location: Hybrid remote in Swiftwater, PA 18370

  • 30 Days Ago

W
Full-Time and Part-Time Critical Response Officers
  • Wyoming Seminary
  • Forty Fort, PA FULL_TIME|PART_TIME
  • Founded in 1844, Wyoming Seminary is an independent coeducational preparatory school in Northeastern Pennsylvania. Sem, as it is affectionately called, holds a passion for learning, leading, and servi...
  • 1 Month Ago

X
Sales Executive
  • XL Funding LLC
  • Scranton, PA FULL_TIME
  • DescriptionThe Sales Executive (SE) is a key customer facing sales professional who is responsible for generating sales in a defined territory. The SE's primary objective is to increase originations f...
  • 17 Days Ago

C
Executive Director
  • Child Development Council of NEPA
  • Barre, PA FULL_TIME
  • Child Development Council of Northeastern Pennsylvania , a non profit, Equal Opportunity Employer, seeks an Executive Director to administer programs serving over 400 students in 7 early learning cent...
  • Just Posted

K
Account Executive
  • Kevins Wholesale LLC
  • Scranton, PA FULL_TIME
  • An exciting opportunity to learn the dynamic industry of Promotional Products and be part of a growing company awaits you. Would you prefer a job that is creative, challenging and never boring? Do you...
  • 11 Days Ago

M
Executive Chef
  • Metz Culinary Management
  • Dallas, PA FULL_TIME
  • JOB TITLE: Executive Chef LOCATION: Lehigh Valley Region SALARY: $50-65K Metz Culinary Management is growing and seeking experienced Culinary Leaders throughout the Lehigh Valley Region to join our AM...
  • 13 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Executive Response Specialist jobs found in Scranton, PA area

M
Sleep Expert - Sales
  • Mattress Firm
  • Hazleton, PA
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 4/24/2024 12:00:00 AM

L
Warehouse Specialist
  • Leidos
  • Dunmore, PA
  • Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts...
  • 4/23/2024 12:00:00 AM

T
Field Application Specialist - HammerHead
  • The Toro Company
  • Wilkes Barre, PA
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

C
Director, Cloud Architecture Risk Specialist
  • Capital One
  • Scranton, PA
  • Center 3 (19075), United States of America, McLean, Virginia Director, Cloud Architecture Risk Specialist Capital One is...
  • 4/23/2024 12:00:00 AM

A
Merchandiser Specialist
  • Acosta, Inc
  • Scranton, PA
  • Merchandiser Specialist General Information Company: PRE-US Location: SCRANTON, Pennsylvania, 18504 Ref #: 52870 Functio...
  • 4/22/2024 12:00:00 AM

T
Senior Business Analyst / Functional Expert, JD Edwards ERP Applications
  • The Azek Company
  • Scranton, PA
  • Senior Business Analyst/Functional Expert, JD Edwards ERP Applications The AZEK Company Location Wilmington, OH; Scranto...
  • 4/22/2024 12:00:00 AM

T
Senior Business Analyst / Functional Expert, JD Edwards ERP Applications
  • The AZEK Company
  • Scranton, PA
  • Senior Business Analyst/Functional Expert, JD Edwards ERP Applications The AZEK Company Location Wilmington, OH; Scranto...
  • 4/21/2024 12:00:00 AM

A
Merchandiser Specialist
  • Acosta Group
  • Scranton, PA
  • **Merchandiser Specialist** **General Information** **Company:** PRE-US **Location:** SCRANTON, Pennsylvania, 18504 **Re...
  • 4/20/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,255 to $62,452
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020