Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
If your passion is flying and you want to work in an environment where every second counts, contact us today! We're hiring a Helicopter Pilot to provide medical air transportation services to Med-Trans customers. Safety is a key pillar of our services
Salary Range: $85,312 - $93,844
15K Sign on Bonus
40K Retention Bonus after 3 years
On Duty Housing
7/7 Schedule
Responsibilities
MinimumRequirements
B407 Experience Preferred
Upload your Pilot License and FAA Medical Certificate
Why Choose Med-Trans? As a leader in air medical care, is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at . Learn how our are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability. Pilots
Salary Range: $85,312 - $93,844
Check out our careers site to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
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0 Executive Response Specialist jobs found in Sumter, SC area