Executive Response Specialist jobs in Tampa, FL

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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HR Data Privacy Governance Specialist, Vice President (C13) (Hybrid)
  • Hispanic Technology Executive Council
  • Tampa, FL FULL_TIME
  • HR Data Privacy Governance Specialist, Vice President (C13)

    The Human Resources organization at Citi is transforming its Data Privacy function. This position is a First Line of Defense within the HR Data Governance Function, reporting to the HR Business Information Officer.

    As the HR Data Privacy Governance Specialist, you will be responsible for streamlining, organizing, and overseeing Data Privacy Protection adherence to regulations, Policies, Standards and ensuring procedures; as well as ensuring HR Data Privacy frameworks are assessed for effectiveness, measured and complied with by all functions where Data Privacy obligations apply.

    Your responsibilities:

    • Support the group efforts to define the target state for Data Privacy governance and application to the foundational pillars in scope; Privacy Notices, Individual Rights, Privacy Impact Assessments (PIA), Record of Processing Activities (ROPA), Cross border Data Clearance (CBDC), and Records Management.
    • Execute the Human Resources Data Privacy Governance framework which includes management and oversight of the use of personal data by each HR business and functional unit Globally.
    • Support ongoing effort to define and standardize processes and standards across Human Resources, ensuring a coordinated approach in compliance with relevant regulations, policies, standards, and best industry practices.
    • Establish desktop procedures to ensure processes to manage compliance are well defined, communicated for change to relevant stakeholders are engaged.
    • Lead and proactively create a collaborative environment to maintain compliance and help drive business growth.
    • Ensuring adherence to jurisdictional, legal, or regulatory requirements for all Human Resources record types, as provided by Citi's Legal/Compliance guidance, while enabling business and technology innovation.
    • Evaluating emerging new Data and Privacy legislation and assessing the impact on existing Human Resources procedures and frameworks.
    • Using a risk-based approach to define a HR workforce data global governance structure, including cataloging inventory of relevant records subject to retention and legal hold obligations, outcomes management reporting, metrics, key risk indicators (KRI), and an escalation process.
    • Partnering with compliance, risk, legal, and data protection officer colleagues, as well as Business Unit Heads, to assess privacy and records-related risks and implement corrective action plans.
    • Developing executive-level communications and privacy and records disposition compliance reporting to help business units manage their regulatory obligations relative to their business area.
    • Developing a strong working relationship with the Data Privacy Office and other legal, compliance, and risk groups responsible for advising and reviewing compliance with relevant laws, regulations, and regulatory expectations.
    • Supporting and monitoring adoption of enterprise privacy standards and controls.
    • Monitoring processes to ensure they are designed with privacy in mind.
    • Educating and guiding teams on the adoption of privacy best practices, including supporting the development of a privacy training series.
    • Operating with a limited level of direct supervision, exercising independence of judgment and autonomy.


    Qualifications:

    • 6-10 years of relevant experience with a particular focus in HR data privacy governance, data protection, or a related field. Bachelor's/University degree or equivalent experience
    • Bachelor's degree in Human Resources, Business Administration, Law, or a related field. Advanced degree or relevant certifications (e.g., CIPP/E, CIPM, CIPT) is a plus.
    • In-depth knowledge of global data protection laws and regulations, such as GDPR, ePrivacy Directive, and other relevant privacy frameworks.
    • Strong understanding of HR processes, systems, and data flows, with the ability to translate legal requirements into practical solutions.
    • Experience in developing and implementing data privacy governance frameworks, policies, procedures, and controls.
    • Proven track record in conducting privacy impact assessments (PIAs), data mapping exercises, and managing data subject rights requests.
    • Familiarity with HR technologies, data analytics, and emerging trends in HR data privacy.
    • Excellent analytical and problem-solving skills, with the ability to navigate complex privacy issues and provide practical recommendations.
    • Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
    • Ability to work effectively within a large, matrixed organization
    • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

    -------------------------------------------------

    Job Family Group:

    Data Governance

    -------------------------------------------------

    Job Family:

    Data Governance Foundation

    ------------------------------------------------------

    Time Type:

    Full time

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    Primary Location:

    Tampa Florida United States

    ------------------------------------------------------

    Primary Location Salary Range:

    $110,090.00 - $165,130.00

    ------------------------------------------------------

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the .

    View the Pay Transparency Posting

     

  • 21 Days Ago

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Fiber Technician
  • Cable Wiring Specialist
  • Lakeland, FL FULL_TIME
  • Cable Wiring Specialist, Inc. (CWSI) provides a large suite of construction and engineering services to the cable and Fiber Optic communications industry. With a large workforce and fleet located thro...
  • 22 Days Ago

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Mammography Technologist - PRN Position
  • Radiology & Imaging Specialist
  • Lakeland, FL OTHER
  • RADIOLOGY AND IMAGING SPECIALISTSJOB DESCRIPTIONJob Title:Mammography TechnologistLocation:All LocationsDivision/Dept.:RIS & LRH IMAGINGReports To:Office SupervisorType of Shift:Full TimeJOB SUMMARY T...
  • 1 Day Ago

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Sub-Contractor Central Florida
  • Cable Wiring Specialist
  • Lakeland, FL CONTRACTOR
  • Cable Wiring Specialist, Inc. (CWSI), where safety meets excellence, provides a vast array of construction and engineering services to the Telecommunications industry. With a large workforce and fleet...
  • 2 Days Ago

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Diagnostic Radiologist - Partnership Track
  • Radiology & Imaging Specialist
  • Lakeland, FL FULL_TIME
  • Job Title: Partnership Track Diagnostic RadiologistJob Location: Lakeland, FloridaReports to: Board PresidentType of Shifts: Full Time For more information and to apply, email us your CV at radrecruit...
  • 3 Days Ago

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Interventional Radiology Technologist - PRN
  • Radiology & Imaging Specialist
  • Lakeland, FL OTHER
  • RADIOLOGY AND IMAGING SPECIALISTSJOB DESCRIPTIONJob Title:Interventional Radiology TechnologistLocation:Surgical Center of Central Florida/LVI Outpatient CenterDivision/Dept.:Radiology and Imaging Spe...
  • 3 Days Ago

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0 Executive Response Specialist jobs found in Tampa, FL area

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Java Spark- Pyspark expert
  • LTIMindtree
  • Tampa, FL
  • About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across in...
  • 4/26/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Tampa, FL
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/25/2024 12:00:00 AM

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Configuration Management Expert
  • General Dynamics Information Technology
  • Tampa, FL
  • GDIT is looking for a ZT Enterprise - Configuration Expert to join Team GDIT. Make a direct impact on our customer's mis...
  • 4/25/2024 12:00:00 AM

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SEO and Paid SEM Expert
  • Flexpro Meals
  • Tampa, FL
  • We are seeking a SEO and Search Engine Marketing Expert to play a key role in our marketing team by assisting our Market...
  • 4/25/2024 12:00:00 AM

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Recreation Experience Expert
  • Marriott International, Inc
  • St Petersburg, FL
  • Additional Information Part Time, Seasonal position Job Number 24072872 Job Category Golf, Fitness, & Entertainment Loca...
  • 4/25/2024 12:00:00 AM

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Regional Subject Matter Expert (SME)
  • Global Dimensions, LLC
  • Tampa, FL
  • Global Dimensions is recruiting for an upcoming opportunity and seeking candidates who will be available upon award. Glo...
  • 4/22/2024 12:00:00 AM

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SOF Basing & Posture Subject Matter Expert
  • Global Dimensions, LLC
  • Tampa, FL
  • Global Dimensions is recruiting for an upcoming opportunity and seeking candidates who will be available upon award. Glo...
  • 4/22/2024 12:00:00 AM

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Senior SOF Subject Matter Expert
  • Lukos LLC
  • Tampa, FL
  • Senior SOF Subject Matter Expert Minimum Qualifications Summary Certification & Education Expert written and oral commun...
  • 4/22/2024 12:00:00 AM

Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood. Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,355 to $62,584
Tampa, Florida area prices
were up 1.1% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020