Executive Response Specialist jobs in Trenton, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Co-Response Outreach Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details

    Job Location:    Screening and Crisis Intervention Program (SCIP) - Burlington County, NJ
    Position Type:    Full Time
    Education Level:    4 Year Degree
    Salary Range:    Undisclosed

    Position must be able to quickly and accurately assess and interpret data about the Consumer’s status to identify each Consumer’s needs and direct the Consumer/family to the appropriate age-related level of care and services. Responsibilities will include:

     

    • During shift hours, is primarily responsible for responding to crisis in the community from designated police departments based on program schedule (either via ride-along or meeting police on scene) to complete a level of care assessment as part of the ARRIVE initiative.
    • When not responding to active crisis calls, staff will work with police to complete follow ups from calls that police have responded to outside of shift hours for those with mental health concerns.
    • Daily tasks include: Assessment, referral, linkage, hotline coverage, crisis stabilization, development of alternative treatment plans, consultation, providing technical assistance to other clinical staff, consultation with psychiatrist, supervision and monitoring of patients, screening of patients as per the NJ State Screening Law.
    • Responsible for creating and maintaining positive professional relationships with police.
    • Must be a self-starter and consistently maintain a high level of initiative and productivity to meet the department’s goals and objectives.
    • Must possess excellent time management and organization skills.
    • Decision skills must be precise, with the ability to problem solve, negotiate, multi-task and connect Consumers safely to the most appropriate, least restrictive treatment environment, per the screening evaluation.
    • Must be able to interpret and exercise the New Jersey Screening Law.
    • Required to report to work in inclement weather.
    • May also be asked by the Director to participate in special projects as needed.

     

    Legacy operates the State-designated Screening and Crisis Intervention Program for Burlington County, providing evaluations 24 hours a day, 365 days a year to individuals experiencing a psychiatric crisis or posing a danger to self, others or property.

    We make it our priority to screen and triage individuals in crisis within community settings as opposed to a hospital setting. Our certified screeners and mental health professionals work together to stabilize the crisis and determine the most appropriate, least restrictive treatment option.

     

    Hours:

    This is a Full Time Benefited position with the following benefits:

    • 3.2 weeks of Paid Time Off during the first year
    • Medical insurance, vision, dental and life insurance benefits
    • 9 Agency-paid holidays
    • Training opportunities provided throughout the year
    • Retention bonus offered biannually, $1.3k for full time staff


    Education/Experience:

    Must possess at least a Bachelor’s Degree in mental health related field plus two years’ full-time equivalent experience post bachelor’s degree. Required to attend NJ Screening School when eligible. Screener eligibility preferred.  Expected to attend Screening School when applicable.

     

    Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 10 MPH, and no more than 2 moving violations within the last 3 years.

     

    Legacy Treatment Services is an Equal Opportunity Employer.

  • 21 Days Ago

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Crisis Response Specialist - PT
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details Job Location: 988 Burlington/Mercer - Burlington County, NJ Position Type: Part Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 8 Days Ago

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Crisis Response Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details Job Location: 988 Burlington/Mercer - Burlington County, NJ Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 9 Days Ago

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Crisis Response Specialist - PT
  • Legacy Treatment Services Group
  • Hainesport, NJ FULL_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Respons...
  • 10 Days Ago

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Customer Support Specialist
  • Ajulia Executive Search
  • Princeton, NJ FULL_TIME
  • Customer Support SpecialistTechnical/IT Customer ServiceEmployment Type:Permanent Full-timeWhy should you apply? Growth Opportunities Excellent work environment with growth opportunities Great Benefit...
  • 30 Days Ago

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Response Worker
  • LEGACY TREATMENT SERVICES GROUP
  • Hainesport, NJ OTHER
  • Job Details Job Location: Mobile Response - Hainesport, NJ Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed The Response Worker intervenes in crisis situations through...
  • 8 Days Ago

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0 Executive Response Specialist jobs found in Trenton, NJ area

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • North Philadelphia, PA
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/25/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm, Inc.
  • Cranbury, NJ
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/24/2024 12:00:00 AM

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Warehouse Management Solution Expert (WMS)
  • Gramener Inc
  • Princeton, NJ
  • Warehouse Management Solution (WMS) Expert **Details of the role** **About Gramener** We help consult and deliver soluti...
  • 4/22/2024 12:00:00 AM

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Brow Waxing Expert
  • Ulta Salon, Cosmetics & Fragrance, Inc.
  • Watchung, NJ
  • OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's ...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert: Welding and Structures Analysis
  • ORBIS INC
  • Philadelphia, PA
  • Job Description: Position is for a Structural Engineer, Subject Matter Expert, with experience in the design, testing, i...
  • 4/21/2024 12:00:00 AM

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Engineering Specialist -Semantics Expert
  • ZS
  • Princeton, NJ
  • ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global...
  • 4/21/2024 12:00:00 AM

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Sales Expert
  • Haavia, Inc.
  • Monroe Township, NJ
  • Position: Technology Sales Expert Location: NJ (Local to NJ) Long Term Client: Telecommunication Rate: $65-70/hr W2 Who ...
  • 4/21/2024 12:00:00 AM

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AEGIS SPY Radar Subject Matter Expert
  • Leidos
  • Moorestown, NJ
  • Description Searching for a Full-time Experienced AEGIS SPY Radar Subject Matter Expert and Tactical and Technical Train...
  • 4/10/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$54,248 to $71,694
Trenton, New Jersey area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
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Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020