Executive Response Specialist jobs in Waco, TX

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

G
Vehicle technician
  • Global Medical Response
  • Waco, TX FULL_TIME
  • Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do.

    With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.

    We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

    JOB SUMMARY

    The Vehicle Service Technician (VST) is responsible for ensuring that all ambulances are 'response ready' for field crews coming in for their shift assignment, with the goal of reducing down time and increasing the quality and delivery of our services to the crews and our patients.

    The delivered product is a clean vehicle inside and out with well stocked shelves and functioning equipment. It is important that the product produced is maintained to the highest standard.

    ESSENTIAL FUNCTIONS / DUTIES

    • Vehicle inventory check / control of supplies and equipment.
    • Clean ambulances and other field vehicles inside and outside daily.
    • Restock ambulance supplies daily.
    • Ensure deep cycling of monitor batteries as required.
    • Check and top off oil and window washer fluid daily.
    • Ensure the workspace is clean and organized.
    • Requisition supplies for replacement.
    • Inform Supervisor and Fleet Maintenance of breakdowns and cause of equipment failure for repair / reallocate ambulance to crew and keep accurate log.
    • Document condition of ambulance at EOS and schedule preparedness for shift personnel.
    • Update 'crew in service' formation on computer for equipment tracking.
    • Respond to daily phone inquiries from crews to help facilitate coordination between departments.
    • Conduct self in a professional manner in accordance with the Company's 'Standards of Conduct' policy
    • Arrive for duty appropriately groomed and in the proper work dress / uniform.
    • Complete all required / assigned Company training
    • Adhere to and comply with all Company and information security systems policies and procedures.
    • Perform other duties as assigned.

    QUALIFICATIONS

    Experience :

    Some experience in the industry preferred

    Education :

    High School Diploma or equivalent

    Skills :

    • Basic knowledge of Microsoft Office
    • Ability to work under time constraints
    • Effective oral, written, and interpersonal communication skills.

    Credentials / Licenses :

    Valid State Driver's License Job Description :

    WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS Working Conditions :

    Fatigue, repetitive and intense tasks. Busy environment, high pressure. May work alone or with others. May work in confined areas.

    Exposure to noise or other hazardous conditions associated with the treatment of emergent medical conditions. Exposure to electrical equipment.

    Extended work shifts potentially on nights, weekends, and / or holidays.

    Physical Demands :

    Smelling, reading, kneeling, stooping, bending, leaning, twisting, hearing / listening, clear speech, simple touching, pushing, pulling, reaching standing, sitting.

    Carrying multiple pieces of equipment while pushing cot. Driving ambulance, walking inside and outside in weather. Performing visual inspections.

    Climbing a ladder or step stool. Lifting to 70 lbs. Operate basic office equipment, communication devices, wheelchair, and gurney / cot.

    Mental Requirements :

    Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weakness of alternative solutions, conclusions, or approaches to problems.

    Analyzing and decision making. Simple reading, writing, and math skills. Clerical memorization, perception / computation, problem solving and reasoning.

    GUIDING VALUES AND BEHAVIORS

    Employee must consistently exhibit our guiding principles :

    • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
    • One Team - We respect each other and achieve together what no individual can alone.
    • Innovation - We are driven to develop solutions that inspire progress.
    • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
    • Ownership - We are accountable for what we do and take pride in how we do it.
    • Citizenship - We are dedicated to being good stewards in the communities we serve.

    REPORTING RELATIONSHIPS

    Reports to : Operations Manager / Operations Supervisor

    Interrelationships : Operations Support

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

    Last updated : 2024-04-23

  • Just Posted

G
Vehicle Service Technician
  • Global Medical Response
  • Waco, TX FULL_TIME
  • Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need ...
  • 1 Month Ago

G
EMT Basic
  • Global Medical Response
  • Waco, TX FULL_TIME
  • APPLY NOW! Emergency Medical Technician (EMT) IMMEDIATELY HIRING! $14.54- $22.66 / hour We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for ...
  • 1 Month Ago

G
Paramedic
  • Global Medical Response
  • Waco, TX FULL_TIME
  • Paramedic - APPLY NOW!IMMEDIATE HIRING! $24.08 - $37.52 / hourSign on Bonus: $7,500 for 1 year full time commitment / $15,000 for 2 year full time commitment We're hiring Paramedics that are passionat...
  • 1 Month Ago

G
AEL Helicopter Pilot - HAA
  • Global Medical Response
  • Fairfield, TX FULL_TIME
  • We invite you to join a team of highly skilled emergency medical experts, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We ...
  • 1 Month Ago

E
Executive Director
  • EOAC
  • Waco, TX FULL_TIME
  • TO BE CONSIDERED ALL REQUIRED APPLICATION MATERIALS MUST BE SUBMITTED: REQUIRED APPLICATION MATERIALS: Online Employment Application Resume Copies of College Transcripts Because of the required respon...
  • 5 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Executive Response Specialist jobs found in Waco, TX area

H
Learning & Development Specialist
  • HEART OF TEXAS GOODWILL INDUSTRIES
  • Waco, TX
  • Job Details Job Location 1 - (1700 S. New Rd.) - Waco, TX Position Type Full Time Salary Range $18.00 - $18.00 Hourly De...
  • 4/26/2024 12:00:00 AM

E
COMMISSION SPECIALIST
  • Equipment Depot Inc.
  • Waco, TX
  • Job Details Job Location Waco SS - Waco, TX Position Type Full Time Description POSITION SUMMARY The Commission Speciali...
  • 4/26/2024 12:00:00 AM

W
Handyman / Wildlife Specialist / Sales
  • Wildlife X Team International
  • Waco, TX
  • Job Description Job Description We are seeking a Handyman / Wildlife Specialist to become a part of our team! Seal off h...
  • 4/26/2024 12:00:00 AM

O
Parts Specialist
  • O'Reilly Auto Parts
  • Mc Gregor, TX
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/25/2024 12:00:00 AM

D
Facilities/Maintenance Specialist
  • Diocese of Austin Catholic Schools
  • Waco, TX
  • St Louis Catholic Church and Bishop Reicher Catholic School in Waco, Texas is hiring a Facilities/Maintenance Specialist...
  • 4/23/2024 12:00:00 AM

S
Pre-Production Specialist
  • SPS Companies
  • Hewitt, TX
  • Primary Responsibilities: •Reviews customer drawing for completeness, looking for tolerances and all dimensions needed t...
  • 4/23/2024 12:00:00 AM

O
Delivery Specialist
  • O'Reilly Auto Parts
  • Hillsboro, TX
  • The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional custom...
  • 4/22/2024 12:00:00 AM

B
Inventory Specialist
  • BlueTriton Brands
  • Waco, TX
  • BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
  • 4/19/2024 12:00:00 AM

Waco (/ˈweɪkoʊ/ WAY-koh) is a city in central Texas and is the county seat of McLennan County, Texas, United States. It is situated along the Brazos River and I-35, halfway between Dallas and Austin. The city had a 2010 population of 124,805, making it the 22nd-most populous city in the state. The 2017 US Census population estimate is 136,436 The Waco Metropolitan Statistical Area consists of McLennan and Falls Counties, which had a 2010 population of 234,906. Falls County was added to the Waco MSA in 2013. The 2017 US Census population estimate for the Waco MSA is 268,696. Waco is located at ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$44,707 to $59,085
Waco, Texas area prices
were up 1.2% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020