Executive Response Specialist jobs in Wilmington, NC

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

A
Buyer/Supply Response Specialist
  • Adams Communication & Engineering Technology, Inc.
  • Havelock, NC FULL_TIME
  • Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.


    ACET is seeking a Buyer/Supply Response Specialist in our Havelock, NC location.


    Responsibilities

    Seeking a driven and detail-oriented Supply Response Specialist to be responsible for selecting and purchasing quality products. Your responsibilities will include processing purchase orders, negotiating with suppliers, tracking orders, creating and maintaining a bill of material, quality assurance, liaising with inventory teams and management and ability to perform administrative duties and functions. The buyer will work with the Procurement Manager, Operations Managers and various Program Managers to meet the needs of the company, making purchase decisions based on demand, cost and timeframe, while also assisting in day-to-day administrative requirements.

    The Supply Response Specialist should be analytically minded and possess excellent negotiating skills to secure the best prices according to budget and timeframe. Knowledge of sales and marketing principles is advantageous.

    • Highly motivated self-starter with ability to stay connected as well as work within deadlines.
    • Highly organized, with a strong handle on Microsoft Office Applications to include Outlook, Excel, Word and Teams.
    • Experience with Cost Point, including the ability to create and maintain purchase orders, expedite deliveries, verify all transactions and ensure proper financial authorization before the order is placed.
    • Three years of buying experience in a corporate environment, preferably an Aerospace setting, with the ability to read, understand, and implement company policies that apply to the purchasing procedure.
    • Ability to create, track and update BOMs based off of released technical data, blueprints, manufacturing drawing and engineering documents.
    • History of performing market research with an emphasis on aircraft in order to research, select and purchase quality products and materials.
    • General understanding of how to interpret manufacturing drawings.
    • General understanding of how to interpret military specifications.
    • Strong communication skills using all platforms, (email, phone, Teams/Skype).
    • Strong problem-solving skills to include working with vendors to find solutions for over/under shipments, over charges and lack of inventory.
    • Some material life cycle/ inventory management experience a plus.
    • Build relationships with suppliers and negotiate with them for the best pricing.
    • Process requisitions and update management on status of orders.
    • Analyze market trends and apply this knowledge to make insightful buying decisions.
    • Assess quality of stock received and escalate any discrepancies to suppliers and management.
    • Assist Project, Program, and Operational Managers in administrative requirements as needed.
    • Check compliance with purchase orders in Cost Point as per company policy/Industry regulations/Government policy.
    • Be able to track, decipher requirements, apply applicability, and brief leadership/management on training progress and requirements for all personnel assigned on aerospace contracts.
    • Assist and comply with procurement and purchasing audits.
    • Perform administrative duties such as filing documents in share point portal for aviation contracts as required
    • Ability to track, allocate and reconcile credit card, PO purchases to charge codes.
    • Must maintain purchase tracker and provide weekly updates on status and long lead-time items.


    Qualifications

    • Three years of experience in relevant field.
    • Excellent computer skills (Excel, Microsoft Word, PowerPoint).
    • Proficient in Cost Point.
    • Critical thinking and negotiation skills.
    • Strong communication skills, both written and verbal.
    • Team Player willing to work with, train and assist other buyers and material expediters when needed.
    • Ability to multi-task, take initiative, work independently, and use creative problem-solving skills.
    • Expert math skills are essential.
    • High-energy and goal-oriented demeanor.
    • Willing to work in Havelock, NC manufacturing office location.
    • Some travel required.


    **All candidates must be a U.S. Citizen to apply**


    The above job description is not intended to be an all-inclusive list of duties and standards of the position.


    ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor.
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment. without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

  • 1 Month Ago

J
Real Estate Buyer Sales Specialist
  • Jennifer Bullock Team w/ REMAX Executive
  • Wilmington, NC FULL_TIME
  • Are you determined to help buyers find the home of their dreams? We’re looking for a knowledgeable and enthusiastic buyer’s agent to join our team. You’ll act as the buyer’s main point of contact from...
  • 24 Days Ago

F
Lead Water Mitigation Technician
  • FLEET Response
  • Wilmington, NC FULL_TIME
  • Job Duties: Water extraction Fire damage and smoke cleanings Perform demolition Clean up and debris removal Containment Set-up Decontaminating Set up and monitor remediation equipment Carpentry repair...
  • 22 Days Ago

F
Water Mitigation Technician
  • FLEET Response
  • Wilmington, NC FULL_TIME
  • Job Duties: Water extraction Fire damage and smoke cleanings Perform demolition Clean up and debris removal Containment Set-up Decontaminating Set up and monitor remediation equipment Carpentry repair...
  • 29 Days Ago

R
Call Center Agent
  • Reservation Center Specialist for European Wax Center
  • Newport, NC PART_TIME
  • This is a Remote/Work From Home Position but applicants must live within 30 miles of Newport, NC. Would you prefer to skip the commuting time and constantly filling up your gas tank? Does working from...
  • Just Posted

E
Field Technician- Data Collectors (Japanese Speaking)
  • EXECUTIVE PERSONNEL SERVICES INC
  • Jacksonville, NC FULL_TIME
  • Location: Multiple Marine Bases National and AbroadPosition: Field Technician (Data Collector)EPSI Worx is seeking Field Technicians who are bilingual to join our team supporting data collection activ...
  • 22 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Executive Response Specialist jobs found in Wilmington, NC area

D
Airway Transportation Systems Specialist (STARS System Specialist)
  • Department of Transportation
  • Wilmington, NC
  • ** Airway Transportation Systems Specialist (STARS System Specialist)** **Department of Transportation** ** ATO - Easter...
  • 4/26/2024 12:00:00 AM

K
Doughnut Specialist
  • Krispy Kreme
  • Wilmington, NC
  • If you love spreading joy, then this position is for you! Our Doughnut Specialist team members are the face of Krispy Kr...
  • 4/24/2024 12:00:00 AM

C
Prevention Specialist
  • Coastal Horizons Center
  • Wilmington, NC
  • Job Description Job Description COASTAL HORIZONS CENTER, INC.JOB ANNOUNCEMENT Prevention SpecialistJOB TITLE: Prevention...
  • 4/24/2024 12:00:00 AM

S
Collections Specialist
  • Summit BHC
  • Leland, NC
  • Collections Specialist | Summit Healthcare Mgmt | Leland, North Carolina About the Job: The Collections Specialist is re...
  • 4/24/2024 12:00:00 AM

C
Tradeshow and Event Specialist
  • Castlebranch, Inc.
  • Wilmington, NC
  • ** Tradeshow and Event Specialist** **Job Category****:** Sales **Requisition Number****:** TRADE01477 Showing 1 locatio...
  • 4/24/2024 12:00:00 AM

T
Field Application Specialist - HammerHead
  • The Toro Company
  • Wilmington, NC
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

D
Alterations Specialist
  • David's Bridal, LLC.
  • Wilmington, NC
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 4/22/2024 12:00:00 AM

R
Delivery Specialist
  • RAC
  • Leland, NC
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $14.75? Why should I apply in just ...
  • 4/22/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$45,756 to $60,472
Wilmington, North Carolina area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020