Expatriate Administration Manager jobs in Bakersfield, CA

Position: Manager of Transfer Center Coordination - Nursing Administration

Kern Medical strives to recruit the highest quality candidates, resulting in a high-performance workforce that consistently delivers quality patient care.

 Career Opportunities within Kern Medical include many benefits such as:

• New Hire Premium: 6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
• A Comprehensive Benefits Package: includes Holidays, Vacation, Medical, Dental, Vision and Life Insurance.

Definition:

Responsible for the management of transfer coordination and nursing practices at Kern Medical during an assigned shift.

Distinguishing Characteristics:

This position manages the patient transfer process for the hospital. They receive and process requests for transfers of higher level of care from outlying medical facilities. Incumbents in this classification serve as a resource person for the Nursing and other hospital departments during an assigned shift, providing clinical and administrative leadership to nursing staff regarding transfers. This position coordinates patient care needs by facilitating patient placement of transfers and direct admits into appropriate nursing unit utilizing pre-established criteria and consulting with members of the interdisciplinary team.

Essential Functions: 

• Manages and provides oversight of all transfer requests from referring physicians, providing framework, coordination, and direction for the systemic monitoring of transfers and direct admissions into Kern Medical
• Performs telephonic patient triage, prioritizes patient information, and communicates clinical presentation of the patient to accepting and consulting physicians and nurses.
• Directs referring physicians with appropriate service line specialists and works in collaboration with the Nurse Shift Manager for bed assignments and priority patient placement.
• Ensures insurance preauthorization for inpatient to inpatient transfers unless physician deems transfer emergent.
• Serves as a resource for hospital staff regarding the incoming transfer patients, and as a clinical resource for nursing staff in providing nursing care to patients; Advises Nursing Unit Managers on significant issues, concerns with past medical history in regards to incoming transfer patients.
• Works closely with members of the medical staff to facilitate inter-departmental communication and problem-solving.
• Collaborates with physicians, admitting, nursing shift supervisor, case management and bed control to prioritize patients.
• Works with the sending facility to ensure all needed documentation, imaging studies, and paperwork are sent with the patient.
• Makes alternate recommendations when transferring to Kern Medical is not an option.
• Documents every transfer request on the log as well as the transfer intake form.
• Uses the on-call physician list to contact appropriate service for transfer.
• Has knowledge of overall hospital policies, services available at Kern Medical, surrounding hospitals and tertiary facilities in California.
• Utilizes knowledge and understanding of EMTALA / Compliance issues to coordinate transfers.
• Assures transfer back agreements are in place for in patient transfers from outlying facilities.
• May serve on Nursing Department committees or hospital-wide committees.
• In collaboration with the Senior Manager of the Nurse Staffing Office, manages the daily activities of the office services team in the nurse staffing office in regards to transfer coordination and staffing issues.
• Contributes to subordinate employee evaluation process, interview/hiring, and coaching for office services staff. Complies with human resource policies, procedures and practices.  Ensures personnel actions comply with current practices and MOU language.
• Interprets hospital policies and procedures for staff and monitors compliance; ensures that nursing units operate in a manner consistent with policies of the Nursing Department and Kern Medical.
• Performs patient care in emergency situations as required.
• Monitors hospital compliance with all applicable regulatory requirements.
• Collaborates frequently with Emergency Department (ED), Inpatient units and Nurse Shift Manager to keep all team members abreast of possible admissions and transfers.
• Collaborates with the Hospital Shift Manager to resolve bed availability challenges.
• Consults with the Hospital Shift Manager, Nursing leadership, and On-Call Administrator for complex transfers.
• Collaborates with case management as needed.
• Complies with human resource policies, procedures and practices. Ensures personnel actions comply with current practices and MOU language.
•  Assists the house supervisor with bed placement in their absence. Cross trains and functions as a Hospital Shift Manager when needed for coverage.
•  Other duties in the nurse staffing office as needed.

Other Functions:

• Performs other related duties, as required.

Employment Standards:

Registration:  Valid unrestricted Registered Nurse license issued by the State of California        

AND

Completion of a Bachelor's degree in Nursing from an accredited college or university.  AND Three (3) years of paid full-time hospital experience as a Registered Nurse, including one (1) year in a charge nurse or leadership role for a specific function, e.g., education, safety, quality management, research and/or policy development.   Qualifying experience must be attained within the past five (5) years.

   OR

Five (5) years of hospital experience as a Registered Nurse, including one (1) year in a charge nurse or leadership role for a specific function, e.g., education, safety, quality management, research and/or policy development.  Qualifying experience must be attained within the past seven (7) years.

OR

Five (5) years of hospital experience as a Registered Nurse, in case management/utilization review.  Qualifying experience must be attained within the past seven (7) years.

Knowledge of:

• Working knowledge of Excel and proven computer skills
• Experience in bed control coordination in an acute hospital (preferred), or charge RN level floor management with bed placement understanding.

• Knowledge and understanding of EMTALA Regulations
• Knowledge of Cerner preferred (PowerChart, FirstNet).

Ability to:

• Multi-task and proven organizational skills.
• Demonstrate initiative, resourcefulness and analytical skills in organizing and prioritizing patient data to expedite critical transfers in and out of Kern Medical.
• Be sensitive to nursing and department needs while also fulfilling patient and hospital needs.

• Communicate in a professional manner. Excellent verbal and written communication skills.
• Work with little supervision.

Supplemental:

A background check may be required for this classification.

All Kern Medical employees are designated “Disaster Service Workers”. In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner. 

If position responsibilities require driving a personal vehicle, then possession of a current valid California Driver’s License and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.

If position responsibilities require driving a vehicle owned, leased or rented by Kern Medical, then possession of a current valid California Driver’s license, a signed authorization for Release of Drivers Record Information and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.