Expatriate Administration Manager jobs in Lawrence, MA

About Us

Highland Electric Fleets is a comprehensive turnkey solutions provider that delivers electric school buses (EVSB) to school districts and third-party managed fleet providers (3PMs).

We offer a model involving financing, infrastructure, vehicle deployment, and maintenance in an easily digestible, economic format that enables EVSB acquisition at traditional diesel cost of ownership.

Our mission is to eliminate the barriers to better student health and cleaner air.

We aim to mitigate risk for our customers, increase EVSB market penetration, and deliver positive impacts across a broad spectrum of stakeholders: students, communities, school districts, fleet operators, manufacturers, and utilities.

As the Maintenance Administration Manager, you will be responsible for providing leadership, coordination, and management of Highlands’ maintenance support staff. The role specifically oversees our warranty administrator associate(s), compliance and asset management associate(s), and inventory/parts associate(s), who ultimately control Zuper, Highland’s Enterprise Asset Management platform. In addition to managerial responsibilities this role will assist maintenance leadership as an accounting liaison for budgeting, forecasting, and bid modelling.

• Oversee overall maintenance cost management, planning, systems, and controls for Zuper
• Build, develop, and lead highland’s Warranty, Part Inventory, Asset Management functions and institute KPIs for various categories of oversight

• Administer the use of Zuper, ensure data integrity is maintained within the Maintenance department and act as conduit to other departments requiring data resources out of Zuper

• Responsible for the build and ongoing refinements of new bus and charger maintenance models, coordination, and ongoing administration of the maintenance budgets, and forecasting per location, area, and organization

• Develop and deliver relevant reports and maintenance metrics to leadership
• Assist in building visibility into various business processes by implementing monthly financial reporting procedures and measurement tools providing input on enhancement opportunities

• Track special/ad hoc maintenance projects using business cases, financial models, and staffing models to evaluate plans, methodologies, timeline, resources and project economics

• Liaison to outsourced title and registration partner to ensure vehicle tagging process is administered to process and meet commercial operational dates.

• Work closely with the Maintenance Operations and Finance teams to manage capitalized equipment, run useful life assessment analysis and reporting, and set up netbook value tracking to ensure common sense repair practices

• Oversee the structure, implementation, and enforcement of the warranty programs working closely with Dealers (CPWA), OEMs, and vendors

• Lead the development and implementation of inventory control procedures and the end-to-end inventory management for all Highland’s assets

• Define and implement maintenance invoicing standards, processes and workflows working closely with Finance and external stakeholders and roadmap of accounting from asset management software

• Key creator, contributor, and manager of maintenance intranet data base for field forms, SOPs and standardization of process flows

• 5 years of relevant experience
• 3 Years of management experience preferred
• Transportation industry knowledge preferred
• Knowledge of ERP and EAM systems
• Budgeting and P&L experience required
• Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and deadlines

• Demonstrated ability to identify and recommend process improvements
• Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches

What You Can Expect from Highland:

· Competitive base salary and performance-based bonus program

· A supportive, highly collaborative, team-oriented environment

· Opportunities to make a difference, be heard, add value, and be recognized

· Growth and development with a leader in this new and exciting industry

· Ability to work with bright, innovative, and forward-thinking colleagues

· Health, Vision, and Dental coverage for employees & their dependents

· Life insurance, public transportation assistance

· Generous Paid Time Off

· 401(k) program and company match

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.