Overview
HES is a premier national provider of facilities management services focused 100% on educational institutions.
Headquartered in Knoxville, Tennessee, we pride ourselves on building best-in-class programs for custodial, maintenance, grounds, and landscaping services.
With hundreds of years of combined facilities experience, our leadership team is comprised of results-oriented, hands-on executives and facilities experts who give your facilities our full attention.
Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.
Want to become part of a winning team with opportunities for growth, career advancement and development? HES Facilities is proud to provide an environment where we support you and your drive for success. We have a passionate commitment to learning and investing in our associates looking to accelerate their careers. We offer a wide range of employment opportunities for professionals and entry level candidates who share our core values.
Job Skills / Requirements
- Directs, plans and oversees custodial operations for work site; including buildings, and oversight of a workforce of custodial employees.
- Oversees custodial work by directing the activities of Supervisors, who in turn assign and monitor work of assigned staff, with the goal of sustaining a safe, comfortable, functional and clean environment for building occupants and reliable and cost effective custodial services for the client. This position reports to the Regional Director of Custodial Services.
Unique Duties
ESSENTIAL FUNCTIONS:
- Direct overall custodial operations by providing strategic leadership and operational expertise.
- Adhere to company guidelines; recommend changes of policy and procedures, management of staff performance.
- Monitor, review and approve departmental expenditures.
- Interpret customer priorities and allocate department resources. Establish equipment needs, capital requests and utilize supervisory ranks to maintain resources in a responsible manner.
- Responsible for administering and overseeing employee discipline.
- Monitor compliance with company policy and procedures.
- Maintain sufficient staffing levels of department within constraints of operating budget. Utilize diverse labor sources.
- Develop assignments and scheduled activity for employees within area of responsibility. Work with senior leadership to develop an organizational structure appropriate to consistently meet service level agreement expectations.
- Provide overall leadership and direction to staff. Set expectations & focus, assign duties, delegate responsibilities, evaluate activities, prepare performance appraisals & professional development plans. Provide coaching, mentoring and teaching. Manage the administrative process for assigned staff including hiring, promotions, terminations, disciplinary procedures, and and salary adjustments. Provide ongoing performance feedback, goal setting, and development plans for staff. Plan for future staffing needs. Provide timely communications to staff.
- Provide excellent customer service to the customer by demonstrating collaboration and effective communication. Continuously improve the quality and delivery of services provided by motivating and empowering employees, implementing new technology and revising processes and procedures to improve individual and team effectiveness.
- Perform other related duties as assigned.
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Education Requirements (Any)
- High School Diploma or Equivalent
- Bachelor's Degree
- Associate's Degree
Additional Information / Benefits
SALARY and BENEFITS:
- Salary range commensurate with experience
- Base salary bonus structure
- Medical/Dental/Life Insurance
- Vacation Plan
- 401(k) Plan
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan