HES is a premier national provider of facilities management services focused 100% on educational institutions.

Headquartered in Knoxville, Tennessee, we pride ourselves on building best-in-class programs for custodial, maintenance, grounds, and landscaping services.

With hundreds of years of combined facilities experience, our leadership team is comprised of results-oriented, hands-on executives and facilities experts who give your facilities our full attention.

Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Want to become part of a winning team with opportunities for growth, career advancement and development? HES Facilities is proud to provide an environment where we support you and your drive for success. We have a passionate commitment to learning and investing in our associates looking to accelerate their careers. We offer a wide range of employment opportunities for professionals and entry level candidates who share our core values.

Job Objective:

Under limited supervision, the Facilities Manager is the overall manager of programs and personnel related to the maintenance of campus buildings and grounds. Supervises and reviews the work of subordinates. Performs related professional, supervisory and technical work as required. This position reports to the Assistant Vice President for Business Operations who reports to the President of the University.

The Facilities Manager is accountable for and has oversight of the functional and aesthetic maintenance and upkeep of campus facilities and plant operations. The scope of responsibility includes, but is not limited to: administrative and academic buildings; residence halls; mechanical/electrical equipment and systems; infrastructure; landscape/grounds; custodial services; transportation equipment; and related capital and non-capital projects as may be needed in support of the mission of the University.

In accomplishing this objective, the Facilities Manager utilizes a wide range of technical and practical skills; software; tools and equipment; and must demonstrate strong leadership and interpersonal skills in planning, organizing, and implementing assigned functions and in directing the work of others..

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

· Oversees the overall maintenance of campus buildings, grounds and general services, ensuring a safe, attractive, productive environment for staff, students and visitors.

· Provides pro-active leadership and embraces the immediate and long-term goals of the University to provide quality facilities that meet the needs of faculty, staff, and students and are also functional, appealing, and cost effective to operate.

· The Facilities Manager must also recognize the importance of a welcoming campus for both recruiting and retention as well as for visitors who are supporters or potential supporters of the University.

· Works with Human Resources to hire qualified staff members as approved.

· Trains and develops staff members in policies, procedures, safety requirements, and specific job requirements to ensure safe, efficient, and cost effective performance of assigned duties.

· Manages work flow to best utilize available skills and labor for timely and accurate completion of work orders.

· Ensures that work assignments are performed in keeping with quality and customer service standards.

· Conducts ongoing and annual performance evaluations of staff members to communicate performance results and to establish a mutual plan of action to utilize strengths and convert shortcomings into strengths.

· Establishes and maintains in updated status a general assessment of campus facilities and plant operations.

· Develops and implements a Preventative Maintenance Plan for plant operations equipment; and catalogues by category beginning with the most critical and essential for campus operations.

· Establishes and maintains in updated status a Deferred Maintenance project list, including projected costs and timing; prioritizes these for immediate and future implantation planning.

· Manages assigned service contracts and works with vendors to monitor performance and set priorities in keeping with changing needs of the University.

· Provides technical assistance to the Assistant Vice President for Business Operations as requested, with specific attention to mechanical/electrical systems.

· Prepares the annual budget for assigned areas of responsibility and manages expenditures in keeping with approved budget and designated funding.

· Prepares requests for proposal documents as appropriate for materials, supplies, services and defined projects; reviews, screens, and recommends vendors for approval as suppliers or contractors for the University.

· Prepares detail plans for approved projects and oversees the implementation and completion in keeping with project objectives, budgeted cost, and building code (where applicable).

· Coordinates and communicates closely with the Assistant Vice President for Business Operations on all assigned functions to ensure objectives are clear and results are transparent and in harmony with University expectations.

· Develops the department's strategic plan for building and grounds maintenance.

· Supervises maintenance personnel; supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; allocating personnel; assisting with the selection of new employees; acting on employee problems; and recommending employee promotion, transfer, discipline and discharge.

· Assists with the planning, design and supervision of Duke Foundation Construction, Title III Construction and capitol renovation projects.

· Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed.

· Directs the planning, design and supervision of special and capital projects; coordinates projects with outside contractors, engineers, technicians, etc., as needed.

· Develops and recommends departmental budget using input from subordinates; tracks budget expenditures.

Minimum Qualifications

The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.

Education: Bachelor’s degree required.

Certifications: N/A

Experience: 3-5 Years of experience in facilities maintenance, some of which has been a supervisory capacity, or an equivalent combination of education, training and experience.

Physical Requirements: Must be physically able to operate a variety of machines and equipment including a computer, forklift, mechanic's tools, etc. Must be able to exert up to twenty pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time and perform manual tasks. Must be able to lift and/or carry weights of up to fifty pounds.

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving instructions and/or assignments from supervisor.

Language Ability: Requires ability to read a variety of policy and procedure manuals, equipment manuals, technical instructions, blueprints, architectural drawings, etc. Requires the ability to prepare routine reports, budget documents, diagrams, etc., with proper format. Requires the ability to speak with and before others with poise, voice control and confidence.

Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; to deal with several abstract and concrete variables. Requires the ability to apply influence systems in managing a staff; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to counsel and teach employees. Must be able to communicate effectively and efficiently in a variety of technical and/or professional languages including civil engineering, construction, mechanics, electrical, budgeting, etc.

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