Facilities Manager jobs in Gulfport, MS

Special Instructions to Applicants
Please upload a copy of your resume, cover letter, and contact information for 3 references with application. Applications submitted prior to the deadline of March 18, 2024, will be given primary consideration.
 
Job Summary 
Oversees and coordinates daytime, evening, and weekend operations for over 329,000 square feet of operational space and multiple outside spaces. Supervises the student staff responsible for opening and closing the facility, setting up rooms and audio visual equipment, monitoring facilities for custodial and maintenance concerns, and managing emergency situations while ensuring visitors adhere to University and department regulations. Supervises the Information Desk Clerk and other Information Desk staff. 

Primary Duties and Responsibilities  

1. Manages daily facility and event operations for the Union Complex (The Hub, RC Cook Union, and Thad Cochran Center), the first floor of the Trent Lott National Center (TLNC) for Entrepreneurship and Economic Development, Danforth Chapel, and outside spaces. Daily operations include the on-time opening and closing of the facilities, checking for accurate completion of unique furniture set-ups in more than 30 spaces (tables, chairs, stages, dance floors, back-drops, and more), audio visual requests, and frequent client interactions to address their needs while they are in the venue.  Manages facility equipment and furnishings.  Oversees facility signage and updates accordingly. 
2. Manages the student employee program within a learning-centered employment environment. Supervises approximately 30 student staff Complex Managers, Information Desk Attendants, and other student staff. This includes position advertising, hiring, training, scheduling, tasking, evaluating, professionally developing, and disciplining. Conducts training assessment and data collection using an outcomes-based evaluation system. Responsible for creating and updating training documents, manuals, and handbooks. Develops and leads customer service and client engagement initiatives for all Union Complex spaces. Trains the student staff to function independently as customer service liaisons, promoting the Southern Miss student experience by ensuring the “campus living room” is a clean, safe, and welcoming space for all visitors.
3. Monitors facilities for custodial, maintenance and security concerns to ensure cleanliness, functionality, and safety.  Keeps records of observations and actions taken regarding any concerns observed. Reports on and offers solutions to critical facility issues. Serves as a building liaison with Physical Plant. Supports the Technical Services Manager with regular maintenance of property inventory for furniture, fixtures, and equipment.  
4. Supervises the Information Desk Clerk who staffs the Information Desk. Oversees the management of a true campus-wide information desk. Oversees the management of the University name badge order process, lost and found program, and provides support to the Information Desk staff in service of customers and visitors.
5. Develops quality control procedures to verify facilities are opened and closed on time, rooms are set accurately, and audiovisual equipment is functional, taking corrective action as appropriate. Serves as front line ambassador and the Union Department’s most visible and accessible staff member. Proactively connects with major event clients before and during their events to ensure their satisfaction with the set-up. Remains accessible to major event clients to address needs that arise throughout their events. Quality control responsibility persists for events scheduled early in the morning, in the evening, on weekends, or during University holidays and breaks. When required, serves as the onsite professional staff representative for major events taking place early in the early morning, during the evening, on weekends, or during University holidays, and breaks.  
6. Performs other duties as assigned.