The Family Support Specialist (FSS) is responsible for initiating and maintaining regular (at least weekly) and long-term (up to 3 years) contact/support with families. This activity will occur primarily within the family’s home; each visit should last for at least one hour. The interventions should be family-centered and strength-based and directed at establishing a trusting relationship; assisting in strengthening the parent-child relationship; assisting parents in improving their skills to optimize the home environment; improving the family support system; and increasing the family’s ability to problem solve and assume the role of advocate for themselves and their children. The activities may also include identifying and referring for contact/appointments at other supportive agencies, including health care appointments. The Family Support Specialist will also be responsible for assisting the family in establishing goals and a plan for accomplishment of those goals, as well as the assessment of the normal growth and development of the target child. The Family Support Specialist will be able to deal with and make appropriate decisions regarding multiple crisis on an on-going basis along with maintaining intense records as required by Healthy Families Indiana (HFI) and Healthy Families America (HFA).
**Bilingual Preferred**
Essential Functions
- Initiate services prenatally or within the first three months after the birth of a baby
- Offer services on a voluntary basis
- Utilize positive methods of engaging families to build family trust
- Conduct activities to creatively outreach to families who are not currently meeting
- Provide home visits that are at least one hour according to the family’s level status (weekly, bi-weekly, monthly) to reach at least 80% of visits expected.
- Allow flexibility in scheduling visits with families who have returned to school/work (evenings or weekends)
- Develop transition plans with families who are planning on leaving services
- Complete home visit documentation in database
- Work with families to develop family goals and to break goals down into achievable steps
- Address risk factors, stressors, and challenging issues that have been identified from the Parent Survey initially with family and over the course of services
- Assess, address and promote positive parent-child interaction and attachment and bonding to help parents develop nurturing parent-child relationships
- Utilize evidence-informed curricula to help promote child development, parenting skills, and health and safety with all families on at least 50% of their visits
- Administer at least 80% of required tools and attend required tool training
- Make and document appropriate referrals for children with a suspected developmental delay, parents dealing with depression, and other referrals as needed
- Link all families/children to medical providers – 100%
- Track and support parents in keeping their children up to date on immunizations for at least 80% of families
- Provide transportation as necessary related to family goals as part of the Healthy Families Program
- Attend weekly supervision to discuss cases from a trauma informed perspective and how to support families and encourage growth
- Meet monthly billing requirements as developed by Healthy Families. 19 billables per month for full time staff that has been employed at least a year
- Obtain releases as required to maintain confidentiality
- Report any suspected cases of child abuse and neglect to your supervisor and DCS, as appropriate/warranted
- Attend regular staff meetings, case conferences, in-services training, and other meetings as required. Attends extensive required training locally, statewide, and nationally
- Plan and facilitate child development and parent-child interaction activities during home visits.
Competencies
- Experience in providing services within a home-based model to overburdened communities and families.
- Working knowledge of attachment theory, parent-infant relationships, and effective/nurturing parenting techniques.
- An ability to establish trusting relationships
- Acceptance of individual differences
- Knowledge of infant and child development
- Open to reflective practice
- Willingness to allow new staff to shadow visits
Work Environment
This job operates in a professional office environment and in family’s homes. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Climb and maneuver steps in narrow hallways and in small rooms.
- Tolerate strong odors.
- Lift and physically manipulate up to 60 pounds.
- Read printed material in poorly lighted areas.
- Operate common standard office equipment.
- Discern and evaluate sounds, interactions and movements in multiple situations in order to determine the potential for child abuse and neglect.
- Use senses of sight, hearing, and smell to evaluate the safety of the environment for children.
- May be subjected to infectious diseases, substances and contaminated articles (bed bugs, lice, etc.).
- May be exposed to animals while at family’s home.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available between the "core" work hours of 8 a.m. to 5 p.m. and must work 40 hours each week to maintain full-time status. Some evening and weekends hours will be necessary to meet the needs of the families.
Travel
Travel within Allen County to and from Client’s houses is expected. There may be some trainings that are held out of Allen County that are required.
Required Education and Experience
- Minimum of a high school diploma or equivalent.
- Experience in working with or providing services to children 0-3, preferably developmentally appropriate and their parents.
- Must be agreeable to attend 130 hours of Healthy Families Training within six months of their date of hire which may be out of town.
- Experience and willingness to work with the culturally diverse populations present among our Target Population.
Preferred Education and Experience
- Infant mental health endorsement level I or II preferred
- Bachelor’s Degree in Human Services, Social Work, Early Education, Child Development or directly related field
- Bilingual
Additional Eligibility Qualification
- At least 21 years of age and able to operate a motor vehicle
- Have a valid driver’s license, proof of insurance and continuous use of a reliable vehicle, where car seats can be installed, and multiple passengers can ride.
It is the policy of SCAN, Inc. to provide equal opportunities for recruitment, hiring, compensation, benefits, staff development, promotion, transfer, and any other condition of employment without regard to race, color, sex, religion, national origin, age, veteran status, and/or disability or any other factor protected by local, state or federal law,