Family Support Counselor jobs in San Jose, CA

Overview

Join us as a Bilingual Family Support Counselor, where you'll coordinate services for youth and families in need, providing crisis intervention, counseling, and skill-building aligned with Wraparound principles and Seneca's values. Make a difference in the community and mentor clients to success in our foster care programs.

As a Bilingual Family Support Counselor (Spanish/English), you will provide culturally-sensitive, trauma-informed, and family-centered services and planning that supports a client and their family to achieve their care plan goals. The Family Support Counselor will work with clients in both the Wraparound and Placement programs:

As part of the Wraparound services: The Bilingual Family Support Counselor works with a team comprised of Facilitators, Clinicians, and Family Partners to coordinate services and plans for youth and families who are referred for Wraparound through social services, probation, post-adoption services or the San Jose Unified School District. While working in collaboration with county and community partners, the Support Counselor provides the youth and family with crisis intervention, mental health counseling, and skill-building support that is aligned with Wraparound principles and rooted in Seneca’s mission and values related to diversity, equity, and inclusion. All services are provided almost exclusively in the community, including in families’ homes, foster homes, schools, and congregate care settings.

Additionally, as part of the Placement services: The Bilingual Family Support Counselor works to ensure that clients placed in Seneca’s foster care programs are successful in their placements by providing mental health support, skill building, crisis intervention, and case management services. The primary responsibilities are to act as a behavioral coach and mentor to clients referred into the program and in need of additional support.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Support youth and families to work toward identified treatment goals and participate in the coordination of care amongst treatment team members
• Support resource parents in the implementation of client treatment goals and guide them in assisting clients in their acquisition of new skills and behavioral responses
• Provide mental health interventions, skill building, crisis intervention, and case management services to ensure the successful placement of clients in foster care homes and successful transition of clients and their families to community-based resources
• Participate in providing emergency on-call response as scheduled
• Participate in all treatment reviews, program staff meetings, in-service trainings, and IEP meetings when necessary
• Complete agency and county documents, such as mental health notes and incident reports, in a way that upholds the integrity and dignity of our youth and families and their lived experiences and submit them in a timely manner
• Assist with planning for transportation arrangements for school, therapy appointments, and court hearings
• Participate in weekly individual and group supervisions with the program supervisor or designee as well as all staff meetings
• Maintain accurate documentation and paperwork including but not limited to time sheets, petty cash, and mileage

Qualifications

• Bilingual Spanish/English skills is required.
  • Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate’s degree or equivalent 1 year of applicable experience OR
  • High School Diploma/GED 2 years of applicable experience
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field
  • At least 1 year experience in working with youth in out-of-home care or youth with emotional and/or behavioral needs and challenges
• Must possess cultural humility, responsiveness and ability to work thoughtfully with a diverse population, including racially and ethnically diverse youth and youth who identify as being a part of the LGBTQ communities
• Good organizational and writing skills
• Willing to respond to crisis situations and be part of a rotating emergency on-call system
• Must clear TB test, fingerprints, and any other mandatory State/Federal licensing or certification requirements.
• Must own a vehicle, have an active California driver’s license and insurance
• Proof of up-to-date COVID-19 vaccination

Schedule

• Schedule availability:
  • Sunday- Thusrday Or
  • Tuesday to Saturday
• Full time 9:00 am-5:30 pm
• Flexible availability required to match family schedules
• Flexible schedule with ability to work evenings and weekends as needed
• Hybrid; provide in-person client services and working from home can be optimized during periods without client support or meetings

Benefits

• Starting at $27.75 - $30.25 an hour, actual salary dependent on creditable experience above the minimum qualification
• Salary increases each year
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture coverage
  • 50% paid premiums for dependents
  • Long-term disability, family leave, and life insurance
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• 5 weeks of Paid Time off and 11 Paid Holidays
• Scholarship opportunities, ongoing training, and professional development opportunities