Field Service Coordinator jobs in Augusta, GA

Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Field Service Coordinator
  • Yancey Bros. Co.
  • Augusta, GA FULL_TIME
  • Who We Are:

    From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

    What You Will Be Doing:

    The Service Coordinator acts as the primary hub for the service department.  As the Service Coordinator you will be responsible for coordinating repair work with customers & technicians, paying invoices and providing overall administrative duties for the department.

    Primary Responsibilities:
    • Schedule, quote and discuss repair services with customers and technicians
    • Provide updates to customers on services and invoices both in person and over the phone
    • Communicate with management about any issues related to invoicing, customer complaints and technician needs
    • Dispatch field service technicians to customer sites
    • Open work orders and updating systems with service history
    • Process and close work orders for completed work
    • Create purchase order numbers and code invoices for accounts payable
    Additional Responsibilities:
    • Adherence to all Yancey Bros. Co. Safety procedures and standards
    • Other administrative duties as assign by manager

    Who We Are Looking For:

    To be successful in this position you should have a prior experience in an administrative role, be able to provide a superior customer experience, have excellent problem solving skills and be able to work independently.  This position will place you in both and office and shop setting.

    Education/Experience:
    • High school or equivalent
    Required Qualifications/Skills:
    • At least two (2) years as an administrative assistant or similar role
    • Proficient with Outlook, Excel (formulas, charts, graphs), Word and PowerPoint
    • At least two (2) years assisting customers with accounts in person and over the phone
    Preferred Qualifications/Skills:
    • One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry
    Values:

    At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

    • Safety: We value the lives and health of our team and customers above all else.
    • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
    • Teamwork: We work as one across our organization for the benefit of our customers.
    • Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
    • Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

    Ideal candidates will demonstrate the following values:

    • Acting in a safe manner
    • Exhibiting honesty and integrity
    • Acting in a fair and ethical manner
    • Team mentality
    • Delivering quality results
    • Embraces change / improvement
    • Exhibiting superior customer service skills
    • Exhibiting pride and ownership
    • Working with a sense of urgency
    • Exhibiting a winning attitude 

    What We Offer:

    Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

    Competitive Pay Structure
    • Competitive Compensation
    • Individual Bonus Opportunities Available
    • 401k Plan Strong Company Match
    • Employee Profit Sharing
    • Financial Wellness Coaching
    Employee Wellness Program
    • Medical, Vision, Dental Insurance
    • Prescription Drug Coverage
    • Flexible Spending Accounts
    • Short & Long Term Disability
    • Group Life Insurance
    Personal Time Off
    • Paid Holidays
    • Paid Sick Leave 
    Career Development
    • Tuition Reimbursement
    • Ongoing Training 
    • Advancement Opportunities
  • 2 Days Ago

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Field coordinator
  • South East Connections
  • Augusta, GA FULL_TIME
  • Description Southeast Connections LLC provides inclusive infrastructure solutions for the natural gas industry. We construct the systems and facilities to transport the nation's cleanest burning energ...
  • 1 Day Ago

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Field coordinator
  • Southeast Connections LLC
  • Augusta, GA FULL_TIME
  • Southeast Connections LLC provides inclusive infrastructure solutions for the natural gas industry. We construct the systems and facilities to transport the nation's cleanest burning energy resource. ...
  • 3 Days Ago

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Field Support Coordinator (Construction)
  • Southeast Connections, LLC
  • Augusta, GA FULL_TIME
  • Southeast Connections LLC provides inclusive infrastructure solutions for the natural gas industry. We construct the systems and facilities to transport the nation's cleanest burning energy resource. ...
  • 2 Days Ago

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Field Support Coordinator
  • Southeast Connections, LLC
  • Augusta, GA FULL_TIME
  • Southeast Connections LLC provides inclusive infrastructure solutions for the natural gas industry. We construct the systems and facilities to transport the nation's cleanest burning energy resource. ...
  • 4 Days Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Augusta, GA FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 2 Days Ago

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0 Field Service Coordinator jobs found in Augusta, GA area

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Landfill Manager, Senior (Open Until Filled)
  • City of Augusta, GA
  • Augusta, GA
  • Salary: $81,677.00 - $89,845.00 Annually Location : Augusta, GA Job Type: Full Time Permanent Job Number: 201203478 Depa...
  • 3/28/2024 12:00:00 AM

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Assistant Code Enforcement Officer
  • City of Augusta, GA
  • Augusta, GA
  • Salary: $34,980.00 Annually Location : Augusta, GA Job Type: Full Time Permanent Job Number: 201203490 Department: PLANN...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor-No experience required
  • The Postal Service
  • Augusta, GA
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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staff - Registered Nurse (RN) - ICU - Intensive Care Unit - $28-43 per hour
  • Talenz Healthcare
  • Augusta, GA
  • Job Description Talenz Healthcare is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Augu...
  • 3/28/2024 12:00:00 AM

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Electrical Superintendent
  • EIG Electrical Systems
  • Augusta, GA
  • Job Description Job Description Job Description DPR Construction is seeking an MEP Superintendent with 5 or more years o...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Augusta, GA
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Behavioral Health Coordinator (Master's Level)
  • Vitalcore Health Strategies
  • Augusta, GA
  • Join the VitalCore Team in Georgia! Were people who are fueled by passion, not by profit. VitalCore Health Strategies (V...
  • 3/28/2024 12:00:00 AM

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Heavy Duty Truck and Trailer SVC Tech
  • Snider Fleet Solutions
  • Augusta, GA
  • People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions ...
  • 3/26/2024 12:00:00 AM

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Coordinator jobs
$96,496 to $138,560
Augusta, Georgia area prices
were up 1.5% from a year ago

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