Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
As our Field Tech in this remote role in the Birmingham, AL area, you will be the person our clients see face to face and look to for solutions onsite. Every day you will be traveling to clients’ sites to resolve issues or complete installs of several technologies you may not know right now.
To thrive in this role, you must have a drive to find the root cause of a problem that might be hidden by the interconnected issues and could require more work from you beyond the initial dispatch description. You have experience where you utilized persistent troubleshooting skills and exceptional customer service to build report with the client, dig into the problem and find the actual source of the problem, going beyond the basic solution. This should include an orderly and clean approach to problem solving knowing that the jobsite you leave behind becomes your reputation.
You also must have a clean driving record and background check as you will be working independently onsite and driving a company vehicle.
Here’s What You Can Expect
What makes us different
The Field Service team at RSS is the unique combination of doing hard, dirty work, engaging with many different technologies and working professionally with managers to protect their business. The Field Service team is instrumental in protecting our clients’ sites by using discretion and consideration for the restaurant operation and providing full resolution to complex onsite issues.
Our clients are Quick Service Restaurant owners and operators nationwide with equipment ranging from legacy to cutting edge in unique configurations. At RSS, we provide a single source for the technology needed to run a restaurant. We serve as the partner to create the integrated technology solutions and provide the support necessary to keep everything running smoothly.
Benefits:
Even if you do not have all the experience or qualifications listed, we would encourage you to apply. We offer training on all systems that we support and look for individuals with technical aptitude and exceptional customer service.
We are interested in all qualified candidates who are eligible to work in the United States but at this time we are not able to sponsor work visas.
Physical Requirements:
Job Type: Full-time, W2 position
Clear All
0 Field Service Coordinator jobs found in Birmingham, AL area