Field Service Coordinator jobs in Petaluma, CA

Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Field Service Technician (FT)
  • AGS, LLC
  • Rohnert Park, CA FULL_TIME
  • Job Summary:
    The Field Service Technician has a proven electronics background with at least 2 years experience in a lesser role or 1 year’s experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade, and preventative maintenance of all AGS gaming equipment at various casinos in their designated region. The Field Service Technician II position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Service Manager or Field Service Supervisor.

    Responsibilities:
    • Can provide technical training on most aspects of installations, theme changes, game software upgrades, server upgrades, etc.
    • Provides “best in the business” customer service.
    • Part of the advanced support team sent in to troubleshoot and resolve technical problems.
    • Performs site surveys at new Class II or Class III locations and functions as a primary liaison with internal technical teams for communicating project requirements.
    • Expert contributor to field service message boards, and provides documentation for technical assistance with known problems.
    • Performs preventative maintenance and general maintenance on AGS gaming equipment.
    • Preventative maintenance is performed in a timely manner without prodding.
    • Can easily identify replacement parts and their associated part numbers.
    • Must be skilled at performing all gaming-specific work orders.
    • Will complete Site Surveys for basic work orders.
    • Performs project management activities for basic work orders.
    • Good understanding of computer networking infrastructure.
    • Good familiarity with all AGS slot platforms and electronic table game equipment.
    • Strong working knowledge of slot cabinet and table game topography and can diagnose and troubleshoot problems from top to bottom of the machine.
    • Completes all reports and paperwork in a timely manner.
    • Participates in a weekly on-call rotation with other technicians in the territory.
    • Adheres to all safety guidelines during work hours, as set forth by AGS.
    • A flexible schedule may be required, with the ability to work early mornings, nights, weekends, and holidays as needed.

    Skills/Requirements:
    • High School diploma or GED required.
    • Minimum of 2 years experience as a Field Service Technician I or 3 years experience working in a technical gaming environment.
    • Requirement to obtain licensing approval by tribal and/or state gaming regulators.
    • Mechanically inclined; ability to use hand tools.
    • Proficient in Microsoft Office suite (primarily Word, Excel, Outlook).
    • Will provide technical support to Field Service Technician I.
    • Must have a good working knowledge of customer’s policies and procedures prior to performing work orders
    • Advanced understanding of AC/DC electronics.
    • Can use a multi-meter to troubleshoot electrical issues.
    • Understands networking with CAT5 and fiber.
    • High proficiency in multi-platform installs/upgrades/theme changes.
    • Some working knowledge of the difference between Class II and Class III.
    • Basic understanding of computer networking.
    • Highly developed problem-solving skills.
    • Positive attitude, and teamwork mentality.

    Physical Requirements / Work Environment:
    • The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    • Ability to stand, walk, or sit for long periods of time and perform repetitive motion-type tasks regularly.
    • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
    • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching, and squatting.
    • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
    • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery-operated, and/or air powered).
    • Ability to work in a non-climate-controlled environment.
    • While performing the job functions of this position, the employee will be required to operate a personal or work-assigned vehicle. Must be able to drive long distances when needed.
  • 9 Days Ago

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Field Service Technician
  • American Gaming Systems
  • Rohnert Park, CA FULL_TIME
  • Job SummaryEntry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field ...
  • 19 Days Ago

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Field Service Technician (FT)
  • American Gaming Systems
  • Rohnert Park, CA FULL_TIME
  • Job SummaryEntry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field ...
  • 28 Days Ago

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Service Coordinator
  • Hansel Automotive Group
  • Petaluma, CA FULL_TIME
  • Hansel Toyota is looking for a full-time Service Coordinator to join our Petaluma team!!Pay Range:The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wage...
  • 1 Month Ago

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Field Service Technician I (FT)
  • AGS, LLC
  • Rohnert Park, CA FULL_TIME
  • Job Summary:The Field Service Technician I is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment. This is an entry-level position a...
  • 30 Days Ago

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Field Supervisor
  • Cagwin & Dorward
  • Petaluma, CA FULL_TIME
  • Are you tired of looking for “just another job” and ready to build a lasting career? Since 1955, Cagwin & Dorward has been a leader in creating and maintaining beautiful landscapes and providing custo...
  • 12 Days Ago

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0 Field Service Coordinator jobs found in Petaluma, CA area

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Academic Records Specialist, Student Service Professional II
  • California State University
  • Sonoma, CA
  • Academic Records Specialist, Student Service Professional II Job no: 536179 Work type: Staff Location: Sonoma Categories...
  • 4/15/2024 12:00:00 AM

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Customer Service Lead, CA Job 572.21
  • Dunn-Edwards Corporation
  • San Rafael, CA
  • ** Customer Service Lead, CA Job 572.21** **Job Category****:** Store **Requisition Number****:** CUSTO06870 Showing 1 l...
  • 4/15/2024 12:00:00 AM

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Technical Support Specialist
  • VergeSense Inc.
  • San Francisco, CA
  • **Technical Support Specialist** San Francisco, CA / Solution Design & Delivery Support / Full Time Our Company The futu...
  • 4/15/2024 12:00:00 AM

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Exec Steward
  • Wyndham Hotel Group
  • Napa, CA
  • ** Exec Steward** Location: Napa, CA, US Property Name: Dolce Silverado Req Id: 15531 Dolce is now seeking a Exec Stewar...
  • 4/14/2024 12:00:00 AM

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Customer Care Specialist - Full Time - Santa Rosa
  • FRIEDMANS HOME IMPROVEMENT
  • Santa Rosa, CA
  • Job Details Job Location Santa Rosa Store - Santa Rosa, CA Position Type Full Time Salary Range $17.60 - $21.00 Hourly D...
  • 4/12/2024 12:00:00 AM

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Customer Experience Specialist
  • Horizon Cable
  • Point Reyes Station, CA
  • Job Description Job Description About Us: Horizon Cable is a small, community-focused cable television and Internet serv...
  • 4/11/2024 12:00:00 AM

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Customer Service Lead, CA Job 668.21
  • Dunn-Edwards Corporation
  • San Rafael, CA
  • ** Customer Service Lead, CA Job 668.21** **Job Category****:** Store **Requisition Number****:** CUSTO07018 Showing 1 l...
  • 4/11/2024 12:00:00 AM

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Field Service Supervisor
  • Clean Harbors
  • Benicia, CA
  • Clean Harbors in Location is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operati...
  • 2/26/2024 12:00:00 AM

Petaluma /pɛtəˈluːmə/ is a city in Sonoma County, in California's Wine Country, part of the North Bay sub-region of the San Francisco Bay Area, located 37 mi (60 km) north of San Francisco. Its population was 57,941 according to the 2010 Census. The Rancho Petaluma Adobe, located in Petaluma, is a National Historic Landmark. Its construction started in 1836 by order of General Mariano Guadalupe Vallejo, then Commandant of the San Francisco Presidio. It was the center of a 66,000 acre (270-km²) ranch stretching from Petaluma River to Sonoma Creek. The adobe is considered one of the best preserv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Coordinator jobs
$115,683 to $166,138
Petaluma, California area prices
were up 2.5% from a year ago

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