Field Service Director jobs in Hopkinsville, KY
Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Field Service Director jobs
Field Service - Field Service Technician
- W&O Supply
-
Paducah, KY
FULL_TIME
-
Field Service Technician
Position Summary:
The field service technician will provide field service and support for various marine (workboat) electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, vessel automation, monitoring and related equipment.
- Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
- Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
- Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
- Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
- Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
- Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
- Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
- When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
- Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
- Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
- Understand and follow all safety rules and procedures and promote safety in others.
- Perform other related duties and activities, as directed by supervisor
To perform the job successfully, an individual should demonstrate the following:
Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions,
maintains confidentiality, supports company values, and conveys both good and bad news.
Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements
Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work
procedures, and manages time well, handles information flow.
Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Communication - Communicates well both verbally and in writing, shares information and ideas with others, has good listening skills.
Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Job Knowledge- Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
Product Knowledge- Knows and explains product features/benefits, understands the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge.
Technical Skills
Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards.
Core Values
Passion to Perform
We are passionate to perform and focus on concrete achievements
Trust to Act
We are empowered to act, and act in a powerful way
Act Responsibly
We are responsible for our actions and the consequences they have for our stakeholders and our
environment
Make It Fun
We are serious about making work fun, it’s the way we do things
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or equivalent; Associates degree through technical school preferred; Vocational training in electronics. Three years of related work experience; excellent working knowledge of electronic and mechanical
equipment and systems; understanding of PLC logic and programming
Math Ability: Ability to compute basic math problems.
Reasoning Ability:
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and
concrete variables.3
Certificates and Licenses:
No certifications needed
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounter's while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 75 pounds. While performing the duties of this job, the employee is frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl.Employee must be able to climb ladders and work at moderate heights. Good vision and manual dexterity to
manipulate and fasten intricate parts and wires.
Special Notes:
Employee must be available for extensive travel to jobsites, including overnight and extended stays. - 22 Days Ago
Field Inspector
- Field Services, Inc.
-
Central, KY
PART_TIME
- Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
- 8 Days Ago
Field Inspector
- Field Services, Inc.
-
Bremen, KY
PART_TIME
- Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
- 14 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Paducah, KY
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 19 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Union, TN
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 9 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Union, TN
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 10 Days Ago
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0 Field Service Director jobs found in Hopkinsville, KY area
HUMAN RESOURCES DIRECTOR
- UHS
-
Hopkinsville, KY
- Responsibilities Since 1987, Cumberland Hall has proudly provided mental health services to children, adolescents and ad...
- 4/26/2024 12:00:00 AM
Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
- Department Of The Treasury
-
Hopkinsville, KY
- Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
- 4/26/2024 12:00:00 AM
Outreach and Communications Intern
- Centerstone
-
Clarksville, TN
- Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to d...
- 4/26/2024 12:00:00 AM
Oracle Solutions Analyst
- Austin Peay State University
-
Clarksville, TN
- Posting Details Position Information Posting Number 20121527Staff Working Title Oracle Solutions Analyst Pay Rate Salary...
- 4/25/2024 12:00:00 AM
Office / Finance Manager
- Clarksville Montgomery County Regional Planning Commission
-
Clarksville, TN
- ABOUT THE RPC and CUAMPO: The Clarksville Montgomery County Regional Planning Commission (RPC) has an exciting opportuni...
- 4/25/2024 12:00:00 AM
Sales Manager
- White
-
Hopkinsville, KY
- We empower employees to create a better future by upholding safety standards, solving complex problems, continuous impro...
- 4/22/2024 12:00:00 AM
Physician (Pulmonary)
- Civilian Corps
-
Fort Campbell, KY
- Overview Pulmonary (Pulmonary) Fort Campbell, Kentucky This is a full-time position that affords job security, a competi...
- 4/22/2024 12:00:00 AM
Financial Wellness Director
- Fortera Credit Union
-
Clarksville, TN
- Job Description POSITION PURPOSE The Financial Wellness Director plays a crucial role in Fortera's mission to passionate...
- 4/22/2024 12:00:00 AM
About Hopkinsville, Kentucky
Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,577.
Hopkinsville is located south of the center of Christian County at 36°51′17″N 87°29′20″W / 36.85472°N 87.48889°W / 36.85472; -87.48889 (36.854712, -87.488872). Madisonville is 35 miles (56 km) to the north, Russellville is 35 miles (56 km) to the east, Oak Grove is 15 miles to the south, and Clarksville, Tennessee, is 26 miles (42 km) to the south.
According to the United States Census Bureau, Hopkinsville has a total area of 30.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$143,739 to $182,491
Hopkinsville, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Field Service Director do?
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