Field Service Director jobs in Kalamazoo, MI

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Service Technician/ Industrial Mechanic
  • Triad Service Center
  • Kalamazoo, MI FULL_TIME
  • Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Kalamazoo, MI area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license.

    Morrison Industries, a parent company of Triad is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.

    The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided.

    Starting Pay Range: $18-$24. 

    Our Technicians Typical Duties, Tasks, and Responsibilities:

    • Have Strong mechanical aptitude with the ability to diagnose, repair and complete both service calls and scheduled PMs on light industrial equipment is essential for our mechanics.
    • Successfully provide customer service by performing on-location preventative maintenance and repairs on customer equipment by performing job duties.
    • Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions. As well as dismantles machine parts to detect wear, misalignment, or other problems.
    • Installs new or repaired parts; clean and lubricates shafts, bearings, gears, belts, and other parts of machinery.
    • Staying organized by scheduling repairs and PM’s in similar locations on the same day, as time and location permits. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
    • Submits daily, work orders, daily agenda/timecards, parts orders, and all required paperwork. Treats company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) as if they were his/her own and follows PM’s guidelines on company provided vehicle.

    Extra

    • Travel can be up to an average of 300 miles per day
    • The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
    • Income is based an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
    • Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays
    • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
    • Dependability - Excellent attendance. Responds to service request in a timely manner. Follows instructions, responds to management direction. Takes responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must, always meet state and federal regulations

    Our Competitive Fulltime Benefit Package Includes:

    • Medical, Dental, and Vision Coverage
    • Flexible Spending Account – Medical and Dependent Care
    • 401K Plan with Company Match
    • Company Paid Life Insurance & Voluntary Life Insurance Options
    • Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits
    • Paid Holidays and Paid Time Off
    • Wellness Resources and More!

    As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Kalamazoo, MI area.

    Find out more: www.triadservice.com

  • 1 Month Ago

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Construction Field Service Technician
  • Wightman
  • Kalamazoo, MI FULL_TIME
  • Construction Field Service Technician Position Purpose: Construction Field Service Technicians oversee the building of highways, bridges, utilities, and other infrastructure for municipal, commercial,...
  • 11 Days Ago

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Field Service Diesel Technician
  • AIS CONSTRUCTION EQUIPMENT
  • Kalamazoo, MI FULL_TIME
  • AIS Construction Equipment is the oldest Michigan owned and operated heavy equipment company in the state and has been serving customers for 60 years. We are looking for an experienced full-time Field...
  • 14 Days Ago

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Field Service Supervisor
  • Talent Strategy
  • Kalamazoo, MI FULL_TIME
  • Field Service SupervisorShift: 1st/day shiftLocation: Kalamazoo, MIPay: $65K-$90K/annually based on experienceJob Overview-This field service-related jobs and tasks. They work closely with our sales t...
  • Just Posted

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Field Service Technician
  • Vivint, Inc.
  • Kalamazoo, MI FULL_TIME
  • Job Description Who we are: Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to cre...
  • Just Posted

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INDUSTRIAL FIELD SERVICE MANAGER
  • Kalamazoo Fabricating
  • Kalamazoo, MI FULL_TIME
  • Location: Kalamazoo, MI Job Id: 204 Job Description Overview The Customer Service Manager is responsible for all aspects of after-shipment customer service, parts and technical support. Oversees and m...
  • 3 Days Ago

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0 Field Service Director jobs found in Kalamazoo, MI area

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Sr. Director, Software Engineering - Card Modernization
  • Capital One
  • Kalamazoo, MI
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Software Engineering - Card Modernization The...
  • 4/18/2024 12:00:00 AM

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Civil Engineering Municipal Manager
  • Hiring Now!
  • Kalamazoo, MI
  • Civil Engineering Municipal ManagerOur client is a full-service consulting firm provides comprehensive, multi-disciplina...
  • 4/17/2024 12:00:00 AM

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Sr. Director, Technical Program Management - Card Modernization
  • Capital One
  • Kalamazoo, MI
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Technical Program Management - Card Moderniza...
  • 4/15/2024 12:00:00 AM

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Director, Technical Program Management (Bank Tech)
  • Capital One
  • Kalamazoo, MI
  • Locations: VA - Richmond, United States of America, Richmond, Virginia Director, Technical Program Management (Bank Tech...
  • 4/15/2024 12:00:00 AM

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Director, Technical Program Management - Card Data Tech
  • Capital One
  • Kalamazoo, MI
  • Center 1 (19052), United States of America, McLean, Virginia Director, Technical Program Management - Card Data Tech Abo...
  • 4/15/2024 12:00:00 AM

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Territory Manager
  • Welch Packaging
  • Kalamazoo, MI
  • Corrugated Sales Representative Base + Commission - Full Time 1-Kalamazoo/Battle Creek Territory 1-Kokomo/Logansport Ter...
  • 4/15/2024 12:00:00 AM

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Chief Administrator (Foster Care, Child Caring Institution)
  • Let's Talk About It C.M.H.S. Inc./ACTS II Ministry For Teens Inc.
  • Kalamazoo, MI
  • Job Description Job Description:\n\nLet's Talk About It C.M.H.S. Inc. & ACTS II Ministry For Teens Inc. seeks a full-tim...
  • 4/15/2024 12:00:00 AM

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Post-Doctoral Fellow
  • WMU Homer Stryker MD School of Medicine
  • Kalamazoo, MI
  • The Department of Investigative Medicine at Western Michigan University Homer Stryker M.D. School of Medicine invites ap...
  • 4/14/2024 12:00:00 AM

Most of Kalamazoo is on the southwest bank of a major bend in the Kalamazoo River, with a small portion, about 2.8 square miles (7.3 km2), on the opposite bank. Several small tributaries of the Kalamazoo River, including Arcadia Creek and Portage Creek, wind through the city. The northeastern portion of Kalamazoo sits in the broad, flat Kalamazoo Valley, while the western portions of Kalamazoo climb into low hills to the west and south. Several small lakes are found throughout the area. According to the United States Census Bureau, Kalamazoo has a total area of 25.11 square miles (65.03 km2), ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$155,557 to $197,496
Kalamazoo, Michigan area prices
were up 1.3% from a year ago

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