Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Unleash your potential as the driving force behind Bert Black Service Companies! Seated in the heart of Little Rock, AR, we are on the hunt for an exceptional leader to take the reins as our Field Operations Director. With a competitive salary ranging from $55,250 to $74,750 per year, plus a tantalizing target bonus of $30,000, we ensure your dedication doesn't go unnoticed. Beyond the figures, revel in a comprehensive benefits package that includes the following:
We're not just a workplace; we're your launchpad for professional growth. Ready to soar? Apply now and embark on a transformative journey!
THE VITAL ROLE YOU HAVE AS OUR FIELD OPERATIONS DIRECTOR
As our Field Operations Director, you will play a pivotal role in overseeing and optimizing our field operations to ensure efficiency, safety, and exceptional project delivery. You will lead a dedicated team, working collaboratively with various departments to drive success in all facets of field operations.
Key Responsibilities:
OUR IDEAL CANDIDATE
Ask yourself: Do you possess strong strategic, analytical, and organizational skills that contribute to successful outcomes in your work? Can you confidently demonstrate excellent verbal, written, and public speaking communication skills, including the ability to interact professionally across different levels within a company? Is your work style characterized by collaboration and a focus on customer satisfaction? If you answered "yes" to these questions and can meet the requirements listed below, we need you as our Field Operations Director!
WHO WE ARE
At Bert Black Service Companies, we are dedicated to providing exceptional repair services to our customers. With over 45 years of experience, our mission is to deliver outstanding results while maintaining the highest standards of professionalism, integrity, and customer satisfaction. Join our reputable company and contribute to our legacy of excellence!
TAKE THE LEAP - APPLY TODAY!
Ready for a career that truly values your financial prowess and leadership finesse? At Bert Black Service Companies, it's not just a job; it's an odyssey of career elevation. Apply today with our initial 3-minute, mobile-friendly application to advance your career with us!
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